Greenstar/RighTime Home Services Reviews (Page 4)
Great customer service, very polite service rep, knowlegable and friendly!
05/30/2025
May 2, 2025 (1 star): AC stopped blowing cold air right after the installers left. There goes $16,000. Guess I better call them to come back and repair my "brand new" AC...
May 23, 2025 (4 stars): Originally I had this place as a 1 star from DAY 1! The moment the "technicians" left after the installation, my AC stopped blowing cold air. I then called to report the malfunction. When the second technician came out (Richard), I already knew that I got a good technician, came prepared and knew what my problem was before he even started. I explained my situation and he stated that the communication wire at the compressor is improperly connected. He said that he just came from another job with the exact problem and ended up being the same solution. Once he corrected the wiring, the system blew cold air again! AND, to go above and beyond, he had a mild issue with accessing the wiring at the compressor because the previous installers didn't leave enough wiring to be able to open the panel freely. Richard went and ran new longer wiring to make it easier for him and the next guy to service the unit! I wish I could rate Richard alone, as he deserves 5 stars.
05/23/2025
Technician Derick was exceptionally knowledgeable , extremely helpful and very professional.
05/23/2025
Originally I had this place as a 1 star from DAY 1! The moment the "technicians" left after the installation, my AC stopped blowing cold air. I then called to report the malfunction. When the second technician came out (Richard), I already knew that I got a good technician, came prepared and knew what my problem was before he even started. I explained my situation and he stated that the communication wire at the compressor is improperly connected. He said that he just came from another job with the exact problem and ended up being the same solution. Once he corrected the wiring, the system blew cold air again! AND, to go above and beyond, he had a mild issue with accessing the wiring at the compressor because the previous installers didn't leave enough wiring to be able to open the panel freely. Richard went and ran new longer wiring to make it easier for him and the next guy to service the unit! I wish I could rate Richard alone, as he deserves 5 stars.
05/23/2025
homeadvisor
. Tech was on time, service was great , suggested follow up on unit and was detailed in servicing unit. Will use again
05/22/2025
Great service. AC conked out on hot day. Tech was there same day, within 90 minutes of my call. Diagnosed and fixed the problem quickly. Nice and cool now!
05/21/2025
The service technician that came to my home was to say the lease extremely professional, and was willing to engage me in whatever questions I had. He provided a thorough explanation in a matter, which I could understand . Lots of kudos to the company for hiring someone of this caliber.
05/08/2025
The technician Carmelo Munez was excellent, thorough and Very Friendly. I highly Commend His Service. Definitely a Plus to your Company
05/07/2025
Greenstar is a very professional company. They were thorough and cover what needed to be replaced and also gave you options to fixing my issues. My service person Hugo was polite and very clean at the job site.
05/06/2025
Excellent service Anthony Pope did a great job!
05/05/2025
Your services are appreciated.
04/30/2025
Great job time efficient and had our service back up and running quickly. Very knowledgeable and explained the work and shared pictures. We have been using Rightime for quite a few years for all of our HVAC needs. Thanks to Derrick for his work and professionalism
04/24/2025
Regular Maintenance: I did the HVAC and AC with Greenstar. It?s been amazing. I did my maintenance work today and it was a great customer service experience. Anthony was very respectful and professional. He is very thorough and would explain and advise on how to maximize efficiency of the system. He is knowledgeable and he went above and beyond what is expected of him. I have been recommending Greenstar to my family and friends. They don?t disappointment. Awesome company, very great and very efficient people.
04/22/2025
homeadvisor
Excellent service & work.
04/18/2025
The man who came to my home was very
kind and knew what he was doing. he had any good ideas and shared them with me.
04/18/2025
The technician was very thorough in his inspection of the AC & I believe honest.
04/09/2025
Excellent service. Very professional. They address the problem right away
04/05/2025
Very polite and well informed.
04/02/2025
Appointment easy to make - great follow-up in reminders - technician Anthony professional and very pleasant
04/02/2025
We had an issue with the heater and I called for service and within a couple of hours a service technician came over and got it working.
03/31/2025
Connor Clark. Excellent job very knowledgeable
03/27/2025
Great service and timely responses! I believe the guys name was Zach, but he was super helpful when they came out! Thanks again for the help. definitely would recommend!
03/27/2025
Very professional and courteous! No problems whatsoever.
03/24/2025
Professional service and prompt service.
03/22/2025
CONNAR GREAT CUSTOMER SERVICE AWESOME WORK PERFORMANCE.
ON THE MONEY PERFORMANCE
03/22/2025
I found GreenStar through a friend who had their rental properties HVAC replaced last year. I was pretty stressed out about the costs associated with repairing my home’s old system. After calling a few companies and getting ridiculous quotes, I gave GreenStar a call. I was able to set up an appointment the SAME DAY! One of their reps came out and listened to all of our concerns. The rep was super knowledgeable and understanding. I believe their name was Zack. We had a tech named Jose come out the next week and installed the new system. It’s been 3 months with zero issues. Our Reem system is great and we’re saving a lot on our electric bills already! Thank you GreenStar for the incredible service! I’ll be referring them to my friends and family as well.
03/21/2025
Great customer service...
03/19/2025
Very professional and friendly. He explained everything in detail.
12/23/2024
Antoine was professional efficient and explained every aspect of the work he completed.
06/17/2024
Our technician, Zack, was nice, knowledgeable, and professional. I have dealt with him many times.
05/10/2024
Antoine L. personified company policy came prepared to do the job! Let me know the condition of my AC System I’m Satisfied it’ll be running “Cool” For the Summer 😊
04/29/2023
Anthony was so friendly and professional. He completed my mini split maintenance service and then explained everything to me. He also showed me the results of the tests he took as part of the service. Thanks to Anthony for such a great service call!
02/25/2023
Contract maintenance.
Great technician. Kept me in the "know" during the service.
02/07/2023
Hugo was amazingly professional courteous and knowledgeable
Thanks
12/20/2022
Carmelo was great. Friendly, efficient and knowledgeable.
07/30/2022


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