ARS/Rescue Rooter DFW Reviews (Page 2)
Very professional technician and courteous
10/18/2025
Danny did an excellent job. He was very helpful!
10/16/2025
No one wants to replace their HVAC/Furnace because it just quits on you. The ARS team was remarkable to work with on our project. From Paul (who evaluated and offered recommendations ) to Kevin (customer care/sales manager) conversations and creative considerations were positive. From my perspective though, Chris and Manny were my super heroes! They were true professionals, explaining what to expect, cleaning along the way, and demonstrating true care and expertise in every step through installation completion! My husband and I are delighted and enjoying cooler temps and a more efficient system in less than a day from our initial contact. Thanks ARS Team.
The Olson Family
10/16/2025
Danny was very thorough, knowledgeable, and nice. He did a great job.
10/14/2025
Sheldon did a great job.
10/14/2025
They work device good and friendly
10/14/2025
Danny (technician) from ARS was prompt. He did a complete check of bit A/C and heating system. He explained both systems and what to be aware of in terms of issues in the future.
10/14/2025
Manny and Chris got here and went right to work. They were very courteous and professional. They are an asset to your company.
10/14/2025
Jonathan did an excellent and thorough inspection! Appreciated his friendliness, professionalism, and expertise.
10/13/2025
ARS came early to take care of my issue. My technician, Jonathan, was fantastic. Efficient, professional and personable!!! The primary line had to be blown out to clean and replaced the secondary switch. Thank you!!
10/13/2025
The customer is excellent
10/11/2025
Great customer service explain to me everything I needed to know and if I ever needed service again, I would go through ARS
10/11/2025
I want to keep working with Jacob "JAKE " Summers. He is very knowledgeable taught me the difference between 4tons and 5tons and the different types of units to fit our house
10/10/2025
The technician was very consider it. Very professional gave me some good insight to my system. I was very pleased. I would prefer that technician should be and the one who comes to see me anytime. I need something done. My service was just a routine maintenance, but he did real good
10/09/2025
The service technician was on time, explained the issue and solved our issue promptly. Great experience!
10/09/2025
ARS should be very proud their employee Johnathan. He was very thorough he explained everything in great detail to see that I understood the issue. He was very professional, a sweetheart.
10/08/2025
GREAT SERVICE AND TECHNITION>>ALWAYS ON TIME AND DEPENDABLE
10/08/2025
The service tech was awesome
10/07/2025
Sheldon was very knowledgeable and kind.
He toke the time to explain in details app the options with what was going on with my unit.
Very pleasant fellow. Thanks Sheldon.
10/06/2025
Charles was very informative and very experienced and very professional. I felt comfortable with Charles and I knew the job was being done right.
It’s people like Charles that bring repeat customers. A++ 5 star satisfied Thank you
10/04/2025
Mark was very cordial and professional. Great service call.
10/04/2025
Very professional and had me back up and running within an hour and a half.
10/02/2025
Chris was very informative and patient. He really did his best to serve my needs.
10/02/2025
Came over and was able to fix my broken until within an hour, great service. Thanks-James Weddington
09/30/2025
They took care of my AC problem and brought me up to code on my insulation. I am very pleased with them
09/30/2025
So far we are very pleased with the services. Thank you all so much for stepping up and doing an amazing job. Keep up the good work!!👍🏾
09/30/2025
Response time was fast, technician was polite and professional, and performed great service.
09/29/2025
Did an excellent job
09/28/2025
The person was prompt and courteous.
04/07/2025
I was very pleased with the service received today. Tech arrived as scheduled. Tuned up my system and advised on a potential issue and it was resolved.
11/20/2024
Sheldon was very informative and told me what he was doing and why.
07/08/2024
Excellent!!
06/07/2024
Bobby Garrett was great. Great customer service, very personable yet professional. Thorough inspection and clearly explained his findings. He quickly established technical knowledge and trustworthiness.
10/27/2023
Heat was not blowing correctly. Scotty was very thorough in explaining what was wrong and also how to prevent it in the future. I definitely will be coming back if issues arise again and I hope I get Scotty dispatched because of his professionalism.
5/23/23 - Master bedroom was not blowing as cool as other parts of the house. Rob stated he had to reroute air with newly installed ducts. Rob made the changes and I immediately felt the difference! Thank you Rob for your great customer service and description of what needed to be done to correct the issue.
10/13/25
Technicians came out to check quarterly checkup. Went above and beyond to address additional questions I had. Was very satisfied with the technician’s that looked at my unit.
02/08/2023
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