ARS/Rescue Rooter Greensboro Reviews (Page 4)
Very prompt, technician was very knowledgeable and friendly.
08/14/2025
Technician was very professional and efficient.
08/14/2025
Super nice tech who came out to show me how to set up the app. It was his first time using this particular thermostat but he was very resourceful in figuring it out and getting it all set up.
08/13/2025
The technicians delivered top quality service and fast scheduling. we are very happy with your service and product.
08/12/2025
Fantastic, Jacob was incredible. This man is top of the word service. Excellent
08/04/2025
George did a great job checking and maintaining our HVAC system.
08/03/2025
While it took awhile for the technician to arrive, he did a good job. He was informative and shared some tips to keep our unit working.
08/02/2025
Great service would not go anywhere else for service done in A expedited way .
08/02/2025
Prince was great. He cleared out our main issue, which was low to no water pressure, and went on to answer questions and give advice on e couple of other nagging issues. Definitely appreciate having Prince provide our service today.
07/31/2025
Scheduling an appointment was fast and easy. Derrick the tech fixed the A/C issue quickly and explained the problem.
07/31/2025
Came within the time frame. Very pleasant. Explained what was found or not found. Happy with the service
07/30/2025
I am very satisfied with our 2 ARS service people today
07/30/2025
Awesome. He explained what caused the issue and resolved it without “commercials.” I absolutely love this because I am a shift worker so that means I work at night 12 hours so, unnecessary list of products or services was not imply which means that I don’t have to carve out, I don’t have. I would recommend these guys for all my nurse friends who works night shift with me!!!!
07/29/2025
Derrick was awesome. Prompt, professional, knowledgeable, and courteous. Replaced some gizmo on the indoor air handler that I didn't even know about. Inside air is not only nice and cool, but will soon be cleaner/healthier. I also appreciated the calls and texts from dispatch, letting me know Derrick's ETA.
07/29/2025
The worker, Jacob A Tweet, that came out was very helpful and saved us two hundred dollars
07/28/2025
Service was good. Expertise and quality work displayed. 4 stars only because of a scheduling change for install by the company at the last minute that cost me time at work. I used one daying waiting for the install and a second for the actual install. Overall so far I am pleased with the Ac..so we will see with the heat this winter. Installers were friendly and courteous and did not make a mess to clean up.
07/25/2025
Jonathan was very knowledgeable about the concerns we had with our AC unit. He was thorough in his evaluation and made sure we understood the status of our system. Thanks ARS!
07/24/2025
Excellent service Adante.
07/24/2025
I appreciate Jake educating me on my new system. He gave tips to keep it new, ways to protect it from objets, draining tips and how to keep the duct system clean...
07/22/2025
New HVAC, fully paid for. The upstairs system has never worked. I’ve made dozens of calls to ARS over the past two months. 5 technicians have come out, and I’ve had to take 5 full days off from work. One technician said I needed 2 parts, another one said one. THIS BRAND NEW SYSTEM HAS NEVER WORKED. Not even once. I can’t sleep upstairs as it is sometimes as hot as 90 degrees up there. 67 years old, sleeping on the couch all summer. Technician was scheduled for 8:00 to 12:00 this morning. Showed up at 1:30 pm. Said he’d reschedule. It’s 8:00 pm now and no word. After all this time, covered under the warranty still, I feel like having it removed and getting my money back. This is ridiculous. Even the sales person had insisted that it gets fixed and got someone to finally come out. Still nothing.
07/22/2025
Excellent service from technician. Very knowlegeable about equipment.
07/22/2025
Very good technician. Diagnosed my problem quickly and had me cooling in timely mater. Very personable and explained some misconceptions I had about my system.
07/22/2025
My technician Nick was very knowledgeable and compassionate.
07/21/2025
Technician was prompt and communicated with neighbor as directed, reported replacing aged system is needing replacement but we couldn’t find financing and ARS didn’t offer in-house affordable financing.
06/27/2025
They came out the same day to look at our air conditioner. The technician was very thorough And got our cool air going. This is a very good company.
07/30/2024
Tec had good customer service. Answer all of my questions.He did a excellent job.
06/18/2024
The AC quit cooling the house so we called our trusted service provider ARS early evening on a Saturday. ARS made the appointment for the next day, Sunday, and they were patient and kind in our followup call to confirm everything. Derrick was our technician and ARS updated us on his eagerly anticipated arrival, especially given that the heat index was over 100, and our dogs panting, and our old people faint. Derrick was kind, efficient, and knowledgeable. We greatly appreciate his explaining the work he did to restore our AC service. Thank you Derrick and everyone from making the appointment all the way to completing the work and followup communication. We are thankful for Derrick and all ARS, and grateful to be their customer, and we love having air conditioning again - all done in less than 24 hours ! thank you, Leslie S.
10/10/2023
Extremely timely and professional. Very good at explaining the service provided and recommended.
09/30/2022
ARS always does a great job. Their technicians are excellent and very professional.
08/25/2022
Outstanding work done on maintenance of out air conditioner.
06/29/2020
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