McCarthy Services Reviews (Page 1)
McCarthy installed my new HVAC system about 2 weeks ago, and it just stopped. Mercedes, who took the call, was terrific and set up a tech to come out as soon as I was available, tonight. (And for free). The tech, Gerardo, was right on time, polite, professional, and effective! He explained that when I had my ducts cleaned last week, a lot of dust inevitably got into the system and clogged the filter. He showed me how to change the filter - it really was choked with dust! - plugged it back in, and the system came back online. He even set the thermostat’s time and date for me! Completely satisfied, from start to finish. <3
11/04/2025
Technician was prompt courteous and professional. Explained the process and allowed me to observe the camera feed when scoping my main drain system.
11/01/2025
Malachite Cooper performed a seasonal tune up . A 16 point inspection. I had a 49 dollar coupon and that's what I was charged even though there were thermastat issues he took care of. Malachi said that I would pay what was quoted to me. Outstanding customer service. This was my first time using McCarthy but definitely not the last.
10/31/2025
Service was great! Our technician Malachi was wonderful.
10/30/2025
The tech, James Hawkins, was outstanding.
10/27/2025
Technician arrived on time. He was very professional and knowledgeable. He throughly explain the functionality of my HVAC and needed repairs. Mr. Berkeley ensued that my system was I. Top running order when he finished the service. Thank to Mr. Belle and MCCarthy for a job well done!
10/25/2025
Technician was pleasant, knowledgeable, and on time. The experience was the best that could be expected. Problem solved, and all lived happily ever after!
10/24/2025
Great he was professional and knowledgeable
10/23/2025
He explained what we need for.
10/23/2025
Great installation and support
10/23/2025
Received Excellent installation of my HVAC system. Technicians were timely and thorough.
10/23/2025
very professional
10/21/2025
McCarthy has consistently provided excellent service. Their technicians are knowledgeable, professional, respectful of my property, friendly, and do great work. Nick handled my HVAC service today and I am so grateful for the excellent service he provided. Thank you Nick and McCarthy!
10/20/2025
McCarthy Services are great. Thier technicians are very knowledgeable and right on with what is needed to fix the problem with your HVAC system. I will be dealing with this company again.
10/18/2025
I have been a customer of McCarthy Services for more than 10 years and they have always been very professional and helpful. Alexander is customer service personified. Kudos to the whole team.
10/18/2025
Excellent service. The technician was very nice and professional.
10/18/2025
Great service.
10/17/2025
Service was performed for. Furnace and analyzed for problems and a written estimate of potential problems and satisfied all questions that I need to know about. Technician was very courteous and thorough.
10/16/2025
Our technician who showed up today was very professional and was able to help us with our AC filter drawer problem.
07/18/2025
The plumber sent knew what he must fix
and proceeded to the hose bib and took care of the problem. Very nice man.
12/31/2024
Outstanding service. The technician, Mr. Hernandez, was professional, experienced, candidly explained the issues, the resolution, and provided same day outstanding services. He resolved hvac issues in one visit with great efficiency and excellent work. He was also very courteous and took great care working on the unit and in the home. Thank you for Mr. Hernandez’s outstanding service.
06/10/2024
5 star. Dennis was on time, called in advance, efficient work, friendly.
10/26/2018
Update, 2025: McCarthy keeps sending me "please review us" texts, sooo....
We have continued to use MCCarthy Services each year for our ductless Carrier system and furnace. The techs are always efficient and polite, and the annual fee is reasonable. In 2024 our entire ductless system had to be replaced, but the entire process was smooth and they kept our home clean during the process. We continue to use McCarthy each year because they are efficient, professional, and communicate well before, during, and after each appointment.
Original review:
Kyle and Larry were called to our home during a renovation project that required our ductless Carrier system unit to be dismounted from a wood panel wall and remounted on a brick wall. Their efficiency and knowledge of the system has led me to enter into a maintenance contract for the system with DM Select Services.
Kyle's expertise of the Carrier system has put my mind at ease, after having past HVAC specialists exhibit large gaps in knowledge about the system. Kyle was able to articulate the functionality of the tubing, the need for a slight tilt in the mounted unit to prevent drips, and a general comfort with servicing our entire house setup. I look forward to working with them again!
10/13/2018