ARS/Rescue Rooter Miami Reviews (Page 2)
very good
10/08/2025
The service tech, Klender Pernja, is phenomenal. I would suggest requesting him if available
10/06/2025
My service person was extremely helpful today re explained anything I did not understand. Very pleasant thank you for your service
10/05/2025
Armani was great helpful and professional will definitely recommend to friends and family.
10/04/2025
Alfonso and Alejandro were great. The whole process took about 4 hours, they came in and explained thoroughly what they were going to do, they were diligent in taking care of my home and making sure everything was installed correctly with the new hvac unit. I highly recommend their work.
10/04/2025
Very good service and excellent attention
10/02/2025
Juan and Eduardo installed my AC today and they did amazing. They were very patient and clean. They cleaned up after themselves after everything. They explained how to use the nest thermostat to me and how the system works. They deserve a raise they were excellent. I recommend them to do every install.
10/01/2025
ARS technician when he showed up at my house was all about the task at hand. He quickly did his job which was perfect for me.
10/01/2025
Good service even on weekends
09/29/2025
Big shoutout to my AC tech Roberto 🙌 came through on a Sunday, in the rain, and never stopped working until the job was done. He cleaned up after himself, kept everything professional, and went above and beyond. I couldn’t be happier with the service. Thank you ARS for sending the BEST! 💯
09/28/2025
My man David B Lee was an excellent technician couldn’t have asked for better
09/25/2025
Top guys thanks Alejandro and Klender
09/25/2025
Great job explaining everything
09/23/2025
Joel came to perform AC maintenance on our 5 year old unit. He explained the situation in our air handler and compressor. He replaced the capacitor in our compressor and cleaned the coils in the air handler. He explained the function of the each part and gave us a price and length of time to complete the service.
09/22/2025
The guys were great and efficient.
09/22/2025
Max is customer service oriented, addresses questions and concerns, friendly to work with.
09/21/2025
Very professional and quick with a solution
09/20/2025
On September 16 2025, my AC unit was installed by a gentleman named Eduardo and his helper Juanito. They came on time, they explained what they were going to do, they were very professional, and they were very neat. I am very pleased with their service. They answered every questioned I asked. I also want to mention our Comfort Advisor, Luis Melendez, who did a great job on his presentation.
09/17/2025
Boris a nice professional tech …he had a problem picking up the water tank but we got it resolved ….
09/17/2025
David was very thorough and did a great job in finding the cause of the problem. If I encounter a problem in the future, I will ask for David specifically.
09/12/2025
The Technician was very polite
09/12/2025
The guys where very nice and knowledgeable very patient with me.
09/11/2025
Excellent job. Eduardo and Juan were very professional and super friendly. They did an excellent job and explained everything in detail.
09/11/2025
I just had ARS technician Joel Castillo repair my condominium AC. I was initially very unhappy with ARS because the original technician ARS sent never arrived, I had to call them 3 times for them to respond, and I waited the entire day for them to send someone else. However, I now feel grateful that the other technician never came, and it was worth the headache I endured to find a technician as good as Joel. Joel saved me as an ARS customer, because I probably would not have used them again if Joel didn’t show up and do such a fantastic job. Joel has over 20 years experience in AC service and repairs, so he was very knowledgeable. He was also very patient and thoroughly answered all my questions and explained every step of the process he was completing. I am a lawyer so I have lots of questions lol! He also stopped to make sure I understood his explanations. Joel took his time completing every task thoroughly and also did a very good job cleaning up, leaving my place spotless. Joel also worked hard to try to give me the best price possible. I have frequent issues with my AC, because my building has clogged pipes that cause backflow into my AC. I plan to only use Joel for all my upcoming AC repairs and services. Joel is also a fluent English speaker, which I find hard to find in Miami, and extremely helpful, since I cannot speak Spanish.
09/11/2025
(Translated by Google) Aliet, very cultured and formal
(Original)
Aliet, muy culto y formal
09/10/2025
I recently had my AC replaced by ARS / Rescue Rooter, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and with care.
Albert, the salesman, took the time to explain all my options clearly and made sure I understood the process. He was knowledgeable, patient, and never pushy, which made me feel confident in my decision.
The installation team, Alfredo and Alejandro, did an outstanding job. They arrived on time, worked efficiently, and were very respectful of my home. They made sure everything was installed correctly, tested thoroughly, and left the area spotless when they were finished.
The entire team made the process smooth and stress-free. I highly recommend ARS / Rescue Rooter, especially Albert, Alfredo, and Alejandro, for anyone needing AC replacement or service.
09/07/2025
Excellent company and customer service, always on time I highly recommend Them
04/16/2025
Sergio provided a great service.
02/03/2025
Very happy with the tech today he is great
01/06/2025
I’m really glad for the service it was really professional and efficient,I recommend Joel Castillo ⭐️
09/27/2024
I’m very glad with the service, very professional and efficient, I recommend Joel Castillo ⭐️⭐️⭐️⭐️⭐️
08/14/2023
Representative Alfredo was very professional and knowledgeable about current issue. Very happy with the service and expertise.
03/18/2023
Excellent technician who took his time and answered all of my concerns.
11/11/2022
Excellent service, cordial, professional. My second maintenance was quick and painless
10/25/2022
