ARS/Rescue Rooter Pittsburgh Reviews (Page 2)
Pleasant and very thorough maintenance tech came and corrected the problem with my furnace. I’m very pleased.
11/11/2025
I took advantage of one the special offers for HVAC servicing. So glad that I did because there was a safety issue. Rich allowed me to watch and explained what he saw. He even arranged for a sales person to come out same day and answered all of my questions respectfully.
11/10/2025
When a gentleman came to the house, he was quick, friendly and nice.
11/07/2025
They are fast and get the job don’t right. From sales to supervisors mechanics and management they all where helpful and I will let everyone know that ARS is the most top notch company for hvac systems
11/05/2025
The tech Jose was amazing, very friendly, competent, and informative. After he determined the problem, he was in touch with the office and scheduled an appointment with a comfort support person who was able to come to the house within an hour. He also was very competent and explained all of our options. He contacted the office manager and we were able to get a very reasonable price for a furnace and air conditioner. We were very happy with the entire experience. I would refer them to anyone.
11/04/2025
Great customer service. Problem was not resolved. Will call again for service after getting issue fixed via People's Gas.
11/04/2025
Quick, efficient, honest, good knowledgeable people
11/01/2025
Answered phone in middle of Friday night, came Saturday morning. Tech very helpful.
11/01/2025
Ty came promptly, introduced himself and put on shoe covers. He was exceptionally polite and explained what he was doing. Checked thermostat wires and said they were OK. Then look a lot of time checking all the systems in the furnace and identified the problem. Fixed it temporarily so I would have heat for the weekend, and let me know that someone from ARS Will contact me on Monday for further work that is needed. Ty was so patient in explaining the difficulty, and the most personable of any house repair person I have ever had.
10/31/2025
Very good service and workers. Great pricing, for high end furnaces and AC.
Fast responsive and helps with financing if needed at very good rates (affordable) Workers will work with/for you.
Gives good advice and no pressure.
10/30/2025
Tech was great super friendly and explained everything to me
10/29/2025
Ars came in J and Earl were very cordial and explained everything to us. Finished the job quickly and cleaned up when they were done. Very professional job. Thank you.
10/28/2025
ARS was incredibly helpful in getting my furnace to work. They took the time to answer all of my questions and explained everything to me in a detailed manner. I really appreciate the same day appointment and how kind the technicians were! Thank you!
10/28/2025
Great people, complete furnace and a/c . One day ..Great employees.
10/27/2025
All went smoothly. The technician arrived at the predicted time. He worked efficiently and answered any questions we had. The tech was polite, and we were pleased with the experience.
10/27/2025
Very good service from a nice young man, that had to give me not such great news. I need a new furnace. But, he was so gracious and comforting. I already feel the company has gained some confidence for me. Looking forward to dealing with them in the near future.
10/27/2025
ARS is my newfound hero! The technician, Michael, was here within an hour, diagnosed the issue with my heating, and although he was not permitted to replace the breaker, he helped tremendously in solving the problem. Great job for just over $100! I have never been so thrilled with the service I received. Professional, courteous, respectful and fast. Thank you, ARS!
10/27/2025
They came to my house and are able to tell me why am I furnace wouldn't turn on turns out it's 20 years old. Very professional and helped me get a new one.
10/25/2025
Very prompt and down to business. The tech came in and did what he had to do when the problem was out of his hands, he helped getting us set up with another appointment to get us taken care of.
10/24/2025
Tech took the time to explain what he was checking.
10/24/2025
Great people
10/24/2025
Had someone show up same day. Troubleshooting and resolution was extremely quick and professionally done. Would absolutely recommend them.
10/23/2025
Jose was an excellent help in identifying the problems with our heater and communicating an array of options for maintenance
10/23/2025
Mike was friendly and did a wonderful job. I would want him to do my tune up each year!
10/21/2025
Chad was excellent! He did a thorough job of inspecting our two furnaces for running properly in the upcoming season and took the time to explain what he had done and to share his thoughts. We appreciated it!
10/21/2025
Our technician was courteous, answered all of my questions and even covered his shoes before he entered our house. Top notch!
10/17/2025
Tristan was remarkable as he found an affordable plan for my fixed income. He was very respectful and just plain friendly and customer focused. The installers were very experienced and customer friendly. The new furnace was put in and the area was left spotless. I highly recommend ARS for all your needs for furnace,etc. You are in great hands and with a very customer focused company.
10/15/2025
Rich was so open and honest with the problems of my furnace. He was friendly and professional and customer focused. As a fellow veteran we exchanged thanks for each others service. I have to replace my furnace and no one wants to hear that but Rich was able to get the unit running for now and I thank God for him and ARS. They really care about their services and customers. I recommend this company for any service needed. I'm a senior citizen and veteran and a new widower a year now after 30 years of marriage . I'm on a fixed budget and I need people to pray for me to be able to get a new unit put in. God bless and keep you all and your families and ARS. Thanks. Harold McGinnis. US Army veteran and Christian.
10/14/2025
Very professional local Pittsburgh company that’s been in business for like 80 years. They really know whet they are doing and give you a whole year of free repairs in your new hvac system needs it. The crew was great and worked til late to finish the installation even though one of the crew members had to leave because they got hurt. The initial quote was higher than I expected and the company had a voucher from another customer who couldn’t use it that they transferred to me. I recommend buying& intalling a new hvac (furnace & a/c) before September 30 because price hike in oct-mar.
10/11/2025
Sheila, who took my call was very nice and efficient. Kenneth, the tech was timely and friendly. Wore the protective boot covering. He found that the heat exchange was cracked. Explained things thoroughly. Got the quote team to come out today for replacement quotes.
10.29.2025 UPDATE
We ended up with a new furnace and AC which were installed yesterday. At each step, we had quality care respect and professional workers. Appreciate ARS. Will use again.
10/10/2025
Robert serviced a boiler. He seemed more experienced and better equipped and more thorough than other boiler tune up maintenance persons. He is also a pleasant gentleman.
10/09/2025
Got a coupon for an ac tune up and they were able to come out same day! Our AC was in need of some love.
Just got a furnace tune up and our tech was super nice and though and they have nice seasonal deals.
07/30/2024
Ty came to our house to perform maintenance on our furnace. He was very courteous and friendly, and explained everything that he did.
12/14/2021
Thank you for the fine service check up done on our furnace this week. Having the furnace checked every fall, and the air conditioner and furnace system checked each spring provides great peace of mind to us. First and foremost we know our system is safe to operate. We also know that the system is working efficiently. This provides optimal comfort in the house and lower energy bills. I appreciate that the office calls us ahead to give us the name of the service representative and when to expect them to arrive at our home. They are always in uniform and identify themselves by name. All of your representatives I have met over the years have been courteous and gladly answer any questions we may have about our system. We have come to expect excellence from your firm and Ty did not disappoint us, he did a great job checking and cleaning our system. Thank You.
12/04/2018
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