ARS/Rescue Rooter Pittsburgh Reviews (Page 4)
Used this company for the 1st time today.
Able to come next day, efficient scheduling and communication on when tech would arrive.
Professional, friendly, knowledgeable tech.
Clear and concise explanation of what he was doing. Quote. Showed me readings and explained.
Resolved issue ahead of cold front coming.
Will def be returning customer for tuneups and maintenance.
11/25/2025
Very great service and got the monthly plan with them. Awesome work!!!
11/23/2025
Customer service is good had a question and got back to me within an hour
11/21/2025
homeadvisor
Showed up early was very friendly and did a great job. Very satisfied!!
11/20/2025
Very professional and honest! Highly recommend
11/19/2025
Was worried about a noise my heater was making and the appointment was made quickly and the guy who came to repair Ty was quick, helpful and kind
11/19/2025
RICH WAS VERY EFFICIENT AND POLITE ..CHANGE FILTERS AND FOUND A POSSIBLE FUTURE PROBLEM AND GAVE SOME ADVICE
11/19/2025
homeadvisor
We were in need of central air and when doing the initial quote found that the furnace was beginning to deteriorate and rust through the seams inside the heating unit. We ended up replacing the furnace, installing central air, and a heat pump. Overall very satisfied and will need to wait for summer to see how the A/C does.
11/17/2025
Very friendly and professional.
11/14/2025
Technician fixed the furnace promptly as soon as part was available.
11/12/2025
Service man Ken was nice and helpful
11/11/2025
Pleasant and very thorough maintenance tech came and corrected the problem with my furnace. I’m very pleased.
11/11/2025
I took advantage of one the special offers for HVAC servicing. So glad that I did because there was a safety issue. Rich allowed me to watch and explained what he saw. He even arranged for a sales person to come out same day and answered all of my questions respectfully.
11/10/2025
When a gentleman came to the house, he was quick, friendly and nice.
11/07/2025
They are fast and get the job don’t right. From sales to supervisors mechanics and management they all where helpful and I will let everyone know that ARS is the most top notch company for hvac systems
11/05/2025
The tech Jose was amazing, very friendly, competent, and informative. After he determined the problem, he was in touch with the office and scheduled an appointment with a comfort support person who was able to come to the house within an hour. He also was very competent and explained all of our options. He contacted the office manager and we were able to get a very reasonable price for a furnace and air conditioner. We were very happy with the entire experience. I would refer them to anyone.
11/04/2025
Great customer service. Problem was not resolved. Will call again for service after getting issue fixed via People's Gas.
11/04/2025
Quick, efficient, honest, good knowledgeable people
11/01/2025
Answered phone in middle of Friday night, came Saturday morning. Tech very helpful.
11/01/2025
Ty came promptly, introduced himself and put on shoe covers. He was exceptionally polite and explained what he was doing. Checked thermostat wires and said they were OK. Then look a lot of time checking all the systems in the furnace and identified the problem. Fixed it temporarily so I would have heat for the weekend, and let me know that someone from ARS Will contact me on Monday for further work that is needed. Ty was so patient in explaining the difficulty, and the most personable of any house repair person I have ever had.
10/31/2025
Very good service and workers. Great pricing, for high end furnaces and AC.
Fast responsive and helps with financing if needed at very good rates (affordable) Workers will work with/for you.
Gives good advice and no pressure.
10/30/2025
Tech was great super friendly and explained everything to me
10/29/2025
Very good service from a nice young man, that had to give me not such great news. I need a new furnace. But, he was so gracious and comforting. I already feel the company has gained some confidence for me. Looking forward to dealing with them in the near future.
10/27/2025
From start to finish I cannot say enough good things about this company. Damon in sales understood our wants and was able to deliver at a very good price. Mike and Gloria in the office kept us up to date on our calls as did the technicians (Justin, Isaac, Seth and James) who were all very professional, willing to answer all of our questions and so meticulous in their work. I highly recommend this company. New furnace,a.c, humidifier, additional air filter and thermostat installed.
10/14/2025
Sheila, who took my call was very nice and efficient. Kenneth, the tech was timely and friendly. Wore the protective boot covering. He found that the heat exchange was cracked. Explained things thoroughly. Got the quote team to come out today for replacement quotes.
10.29.2025 UPDATE
We ended up with a new furnace and AC which were installed yesterday. At each step, we had quality care respect and professional workers. Appreciate ARS. Will use again.
10/10/2025
Excellent work. On time. Quick, clean, and professional.
11/12/2024
Got a coupon for an ac tune up and they were able to come out same day! Our AC was in need of some love.
Just got a furnace tune up and our tech was super nice and though and they have nice seasonal deals.
07/30/2024
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