Columbus Worthington Air Reviews (Page 1)
Technician was on time and pleasant. Completed the work timely.
02/21/2026
Delonte came out to my moms and was courteous and very professional and worked a wonderful deal on a complete furnace and AC unit. Wonderful experience. Unfortunately my mom doesn’t have a google account to leave a review but she wanted to say he is wonderful and am very pleased.
02/21/2026
Great service. Marley is the best!
02/21/2026
AJ was so thorough , friendly , and professional. He patiently explained everything to me . Thank you AJ !
02/20/2026
Salesman and installation workers were very professional and courteous.
02/19/2026
Columbus Worthington air always make sure that my system is running smoothly and safely. Thorough But efficient inspections. If there are any issues, the technicians always make sure to explain things in detail and always provide suggestions to keep my system running. Technicians are knowledgeable and courteous, and are always respectful to my home.
02/18/2026
Gas leak in our furnace discovered on Saturday of a holiday weekend. We scheduled an appointment for Sunday morning. Columbus Worthington Air charges no weekend/holiday fees (remarkable customer service!). Scheduling was so easy by phone. The technician who visited, Brett, was efficient and offered clear explanations of the problem and how to fix it. Cost was straightforward. Parts for the repair were not in stock same day. I got a call within 24 hours that parts would be available with the next day's delivery and we were scheduled on that day. The same technician returned to make the repair, communicated well, and was so kind to our jumpy dog. We will not hesitate to use Columbus Worthington Air in the future!
02/18/2026
The technician came by and was very respectful and found the issue very quickly and gave great next step ideas for solving the problem. We look forward to with Columbus Worthington Air in the future.
02/17/2026
Just got a new heat pump and furnace put in on 216 2026 by Columbus Worthington Air It was a little bumpy because it's a new system but overall, I am completely satisfied with this company. I look forward to the many years that we have together with preventive maintenance and service calls should they arise on my two new units?
02/17/2026
Great communication and service!! They were running late and more than made up for it with communication and a great hvac tech. The tech, Robert, was nice and explained the problem. He also did a great job explaining the service agreement, which is a great deal that I signed up for.
02/17/2026
The service person arrived as scheduled and seemed to wok efficiently, explaining what he observed.
02/17/2026
Delonte took great care of us with a quote, financing, scheduling and getting HVAC updates on our home. As first time home buyers we appreciated the detail he gave of each necessary repair and that he didn’t push any extras or what we couldn’t afford. He went above and beyond and had amazing customer service. Definitely will be referring him to family and friends.
02/16/2026
Brad was easy to understand and appreciate his insights.
02/16/2026
Have been inspecting my furnace every year and such friendly respectful staff that when it came time to replace there was only 1 answer. Technicians very knowledgeable
02/16/2026
Very professional and fast. Excellent job with getting our new heating/cooling system. Took them only 4 hours. I am very impressed with the whole process.
02/14/2026
Fast, on time, professional
02/14/2026
Super professional crew of Zack, Andrew, and Brock who completed the super challenging installation in the promised time.
02/13/2026
We have used Columbus Worthington Air for many years in 2 different homes and have always been pleased with their exceptional service.
02/12/2026
Great service and professional staff.
02/12/2026
DJ was extremely professional, quick, and efficient.
08/14/2025
Great guy who was in and out and taught me a few things
07/22/2025
Tech fixed humidifier . Connected to thermostat . Apparently this was not done at intallation
07/18/2025
fairly nice system check up deal but you can find cheaper. Very knowledgeable. Just talking to the repair person was worth that. Learned a lot thx rob ur the best. still don't think a 2-year-old AC unit needed sprayed off but oh well lol
08/06/2024
I have always received exceptional customer service!
07/11/2024
Mikele Cumberland was tech, professional, efficient, courteous.
06/27/2024
After having a rocky start to my relationship with CWA my last few service visits have been great. Brett came today and was very kind and knowledgeable and helped explain my issue as well as correcting it.
02/07/2024
The technician that worked on our furnace Doug was very helpful
01/17/2024
Troy was pleasant and efficient. Went the extra mile to acquire the special filter my system uses.
01/04/2024
Brett was efficient and great about explaining the Furace situation.
11/22/2023
Excellent service! Mikele was professional and courteous. Thank you!
07/12/2023
Very friendly and outgoing.
02/07/2023
Service provider friendly, knowledgeable and helpful.
09/18/2022
Drew Smith did an excellent job educating us on what equipment would work best for our home. He took the time to understand what our needs were and didn't try to over sell us on products or features that were unnecessary. He did what he could to apply any discounts available to give us the best price possible. He was up front about the probability of the cost being higher than competitors, but clearly explained how Columbus Worthington Air far exceeds others with their warranty and service. I had fully planned to shop around for our new heating and cooling system. Drew Smith was the first person I spoke to about one and I didn't feel the need to look any further. We've had the system for almost a year now. It's much more efficient. Our bills have gone down just like Drew had mentioned. We couldn't be happier.
We just had an HVAC system tune up performed by Columbus Worthington Air. The service technician, Ethan, was very friendly, polite, and knowledgeable. He did an excellent job and also offered great tips and advice. We got an great price on the service through Home Depot.
We have had nothing but great experiences from Columbus Worthington Air from sales to installation to service! We will continue to use them for all our HVAC needs.
04/26/2019


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