Comfort Heating and Air Reviews (Page 2)
Comfort Heating and Air, especially Adam, have gone above and beyond!!
Carrier Products on the other hand need to be avoided like the plague! We have a lemon and we have all the records to back it up. The unit/units need to be replaced and we have had to almost rebuild the entire system. Yes, they are still under warranty, however, that does not include the labor. The bills keep coming.
I would use Comfort Heating And Air again, especially Adam, I just would not install a carrier system.
01/17/2026
From Matt Cool to the scheduler to the 3 man installation team they provided excellent, efficient, respectful and knowledgeable services. Comfort Heating and Air shows their appreciation for our Veterans as well. We could not have asked for a better team to ensure top notch work. They went above and beyond our expectations every step of the way.
01/17/2026
Prompt response and excellent repairman.
01/11/2026
Technician super nice I’ll recommend confort heating very polite personal and professional
01/07/2026
Great technician!!
01/06/2026
Great group of people who really do care and really knowledgeable and will take care of all issues and concerns
01/06/2026
Rapid appointment. Excellent tech
01/02/2026
Our heating system failed suddenly- on one of the chilliest December days in a while. From my first call to Comfort Heating and Air, someone was available to assess the problem within just a few hours. Every person I interacted with was kind, knowledgeable, and incredibly helpful. I never felt pressured to make a decision/purchase, despite the time sensitivity of it all. They were able to begin removing/replacing the old furnace within 24 hours of my initial phone call. This included having to cut a large hole in a concrete patio that was installed over the crawlspace by a previous owner. Ryan took the time to make a cover for this hole despite this not being in the contract or their responsibility. All 4 employees worked hard ALL day in the bitter cold and in that tiny crawlspace. Everything was cleaned up meticulously. Will recommend 10/10 to anyone I know with heating/air concerns. Thank you!
12/31/2025
Ryan showed up on time and was very efficient. He answered all of my questions thoroughly. He gave me quotes on several things I was wondering about. Pretty painless!
12/29/2025
On time, good communication, no complaints
12/27/2025
Our heat went out in the middle of the night and they were there at 8 AM to fix it. Bailey Hersha was great!
12/20/2025
Ryan, my service man, was cordial. He did .his work quickly and efficiently. He willingly answered all my questions and was pleasant throughout.
12/19/2025
Always friendly, prompt, and knowledgeable
12/18/2025
Always nice and friendly. Great service.
12/17/2025
I had two interactions with comfort heating and air. The first technician was very nice and professional and he told me he didn’t really find anything wrong and I went with that and thanked him, but the issue replicated itself. The second Technician that came out was absolutely phenomenal!! His name is Adam. He was so knowledgeable. I could tell when I described the problem on the phone that he understood what I was saying. He came and he problem solved and then showed me the pictures of the problem and fixed it and it’s the first time since I’ve been in this house that actually felt warm because there was some issues from the builders who wired something backwards and then left some wires for the auxiliary heat disconnected and Adam found the problem and fixed it and I am so thankful to him! My house is so much different and I just applaud him for his expertise and knowledge and professionalism - he was able to get to the bottom of the problem that I’ve been having for years and I’ve had other people come out to look at it and nobody ever found the problem until now!!! Adam is the best!!! I’m not a heating and air expert so when all these other people said they couldn’t find anything wrong I just believe them, but Adam showed me the pictures of what was wrong and I can feel a difference in my home!!!! Thank you, Adam so much! - Comfort heating and air you need to get this man a raise 🤗
12/16/2025
Timeline for arrival was much longer than originally planned, but my technician was very professional, prompt and helpful.
12/16/2025
They came out promptly and the technician was very professional and friendly.
12/15/2025
Taylor explained everything in perfect detail. What a nice person you have in your employment.
12/15/2025
Very friendly and got here same day when heat was out. Definitely recommend!
12/14/2025
The service tech was very friendly and knowledgeable unfortunate circumstances though but they provided what we needed.
12/14/2025
I called in about my new furnace not working properly. The on call technician showed up within about 30 minutes after I made the call for service. The technician new what he was doing. Appreciate the fast response. Thank you
J.R. M
12/13/2025
On time, reliable, knew what they were doing
12/13/2025
They got us set up wonderfully. Jackson and Brady, were polite and respectful. Hard working in this terrible heat they did a great job and left no mess. Found out on filter maintenance, filter was not installed. They are coming back to install and not charging us for the miscommunication. I am very hapoy with the customer service and the way they really try to get things fixed. Very polite respectful workers. I recommend them to anyone I can.
06/25/2025
The technician did a good job. Issue was addressed quickly and system is working properly. However I did not appreciate the receptionist trying to sell me a maintenance plan costing $30 a month before scheduling my appointment. The only reason I didn’t hang up the phone and call another company was that I had been happy with the results from a previous visit.
03/28/2025
John the tech was very nice and explain everything to me.
02/05/2025
Quick, efficient, and effective. Most appreciative of expertise of technician Matthew Cool.
10/17/2024


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