ARS/Rescue Rooter Durham Reviews (Page 1)
An ARS representative came by to tune our HVAC system. He performed the job assigned and then articulated his findings. He was pleasant, professional, and very knowledgeable. Oh yes, did I leave out thorough? He was all that and more. My units are fine now but I was provided options in the event repairs or replacement are in my immediate future. I would welcome this young man into my home any time. And I got all of the above for a very reasonable price. Thanks ARS!
02/17/2026
Fast friendly service all around
02/17/2026
Technician was awesome and had great expertise
02/13/2026
The fact that the sales representative had extensive technical experience as well ,was the decision maker. The price matched a competing company and I was very satisfied with the whole process.
02/13/2026
Great experience!!!
02/11/2026
Fabulous techs. Fast and focused! Very professional. Turn key just waiting for Robert to provide a copy of the permits , sign some certificates and help to get my WiFi thermostats connected on my phone.
02/11/2026
Nicholas was great, super friendly and fixed our heating problem very quickly!
02/09/2026
Qualified and experienced tech.
02/09/2026
Jorge Perez-Rios was a great technician, he took extra time to make sure my system was working exactly how it should in these cold days!!! 🥶❄️
02/08/2026
Good company to use for just about everything HVAC related. Super clean install on my new system thank you guys so much
02/07/2026
Chase was friendly and professional. He took his time to resolve the issue successfully. Pleased with his service.
02/07/2026
so far, AWESOME !!!
02/06/2026
Nice young technician.Reminds me of myself when I was his age
02/04/2026
Excellent service as always. Extremely fast even in a snow storm.
01/31/2026
The technician was great
01/31/2026
The repairman was polite, honest and very professional.
01/30/2026
Was having trouble with my gas furnace call ARS they can that very day diagonised the problem came Bach the next day fixed it. I set up a service agreement and the came and found another potential problem! The Townhouse I live he I heard several owners had to replace their units! The builders did not put in the best grade. So we decided to replace their units gas furnace and air conditioning unit! ARS have been upfront and honest with us dome the beginning and always prompt! I would highly recommend ARS to anybody needing service or replacement unit!
01/29/2026
Thanks for checking to see what's wrong.
01/07/2026
Thomas is just the best technician! He knows his job. Thomas did not mind answering all my questions about how he was making sure my unit stays in top performance mode.
He explained about the UV light that was replaced for warranty rules.
I did not have any real problems this day just questions. And so Thomas answered my 2 repeat questions with a smile, and patience.
I have liked this company for the past 13+ years since they put in my 1st HVAC system.
You will like them too!
01/11/2024
I like the quality of the product, heating & air.
08/30/2023
Very nice, prompt and helpful with explanations.
06/07/2023
Johnathan, was very pollite & professional. He answered all my questions. I will recommend ARS for all my HVAC problems. Johnathan when the extra mile by correcting a lock out issue and explaining why it happen. Johnathan did some up saleing by talking to me about a new compressor.
08/02/2022
Jacob was very polite and explained what he thought the issue was. Services was actually fine this time.
05/09/2022
Have always received good quality service from ARS and their technicians.
10/09/2020
