ARS/Rescue Rooter Durham Reviews (Page 3)
tech was great, friendly and
professional. thank you ARS
10/28/2025
Our experience was awesome! We were cold and technician got our new system in two days after he saw us! We saw him on a Friday and he came on Sunday to put it in!!! Now that's service!! He was also very friendly and his explanations to our questions were awesome too!!! Thanks a bunch!!!!!👍💯
10/27/2025
Great service and was on time. He put an ease to what I thought was wrong with my system.
Thank you 😊
10/26/2025
Jonathan he was a real good experience technician he knew what he is doing.
10/23/2025
Timely & professional service. Clear explanation of service performed as well as any anticipated problems.
10/16/2025
HVAC system maintenance was needed. I made an appointment and the service rep came the same day. Professional, knowledgable and friendly.
10/15/2025
Had new system put in October 28/2024. Today had yearly maintenance, everything was good.10/2025.
10/14/2025
so happy they figured out what was wrong with system
10/14/2025
John was quick, knowledgeable, and professional. He really took the stress out of this whole process
10/14/2025
Technician was courteous and did a very good job in a short time.
10/13/2025
Five Stars
10/11/2025
Excellent service from Jonathan
10/11/2025
Technician was very informative.
10/09/2025
Our technician was very thorough and professional.
10/09/2025
The technician was EXTREMELY kind, helpful and very knowledgeable about what he does! I would HIGHLY recommend this company and this technician, Johnathan! Prices are really good as well.
10/08/2025
Tech Ahmed Abdalla Elreech was very friendly, detailed and knowlegeable when explaining the details of the pre-maintainence job along with pictures while explaining. We have used ARS since 2020 and Ahmed did the best job of all techs that have serviced our unit. Best cleaning job I've ever seen! Her kept smile and gave us great customer service ! We will request him in the future! Thank you
10/07/2025
Technician was professional and knowledgeable.
10/06/2025
Very nice gentleman. Knowledgeable.
10/05/2025
The check was quick and the service man was nice.
10/05/2025
For the work I had done, it was very reasonable.
A very professional and they know exactly what they're doing. I highly recommend them
10/04/2025
Great experience. Friendly and honest.
10/03/2025
The visit was professional. Tomasz the repair specialist was kind and courteous.
10/02/2025
Showed up on time! He was very professional as he kindly scolded me for not changing my filters on a regular basis! I changed them while he was here!
10/01/2025
The technician that you sent out to service my heating and air unit Jonathan Rodriguez he was very informative and showed me everything I needed to know about the unit thank you.
Jimmy Barber
09/30/2025
Jacob was very professional and knowledgeable about his job. I'll always ask for him for farther service when need.
08/15/2025
Had a problem with the bolts not tight on the compressor of my heat pump/AC unit. I thought the bolts were stripped, but Joseph from ARS was able to identify the problem (rubber seal) quickly and was able to tighten the bolts. Joseph has serviced my units several times and is an excellent technician. Pleasure to work with Joseph and I highly recommend him!
10/03/2024
Good service
Semi annual maintenance
08/29/2024
The technician was very knowledgeable and was able to resolve my issue. I called in the morning and the technician arrived soon after. He diagnosed the problem right away and had the part on the truck. My A/C was up and running in no time. Fantastic service.
01/16/2024
I am grateful that ARS have someone as professional, kind and patient to assist the community like Ricco. It is always a huge plus to interact with folks with excellent customer service. Thank you ARS. 5 stars. ARS customer service from Ricco is outstanding. Thank you.
07/02/2023
Excellent as always!!! Once they finally came. It only took 3 attempts!
03/24/2023
My technician, Jorge, explained everything and customer service was great. I am very pleased.
10/29/2022
