ARS/Rescue Rooter Durham Reviews (Page 2)
Technician was professional and knowledgeable.
10/06/2025
Very nice gentleman. Knowledgeable.
10/05/2025
The check was quick and the service man was nice.
10/05/2025
For the work I had done, it was very reasonable.
A very professional and they know exactly what they're doing. I highly recommend them
10/04/2025
Great experience. Friendly and honest.
10/03/2025
The visit was professional. Tomasz the repair specialist was kind and courteous.
10/02/2025
Showed up on time! He was very professional as he kindly scolded me for not changing my filters on a regular basis! I changed them while he was here!
10/01/2025
The technician that you sent out to service my heating and air unit Jonathan Rodriguez he was very informative and showed me everything I needed to know about the unit thank you.
Jimmy Barber
09/30/2025
The technician was very professional and helpful. He answered all of my questions and my outdoor unit looks brand new he maintained it so well
09/27/2025
Serviceman was professional courteous and knowledgeable
09/27/2025
Jacob was courteous and very knowledgeable. I have had good past experience with ARS, but $600 to flush out a line that took less than an hour? He did test the heat to make sure it works and reset the thermostat for a total of 1.5 hrs labor. His service was excellent. Just wondering why it costs $600 to flush a line and repair the pipe in an hour.
09/23/2025
Jonathan came out and fix his inspection and highlighted areas that were and/or could fail on my unit in the near future. Have me a few estimate on the parts that need to be worked on in order to prevent future problems. He was very professional about his explanation and was very personable and a good listener. I recommend this company.
09/20/2025
ARS Rescue Router of Durham NC just installed a new AC/Heat system for us. It’s wonderful! Everyone from Aaron who speced the system for us to the installers who did all of the work were fantastic. We could not be happier to have worked with them. I recommend you call them for any heating/cooling needs you have. There great.
Remember ARS Rescue Router of Durham NC are the best!
09/19/2025
My tech was great explained everything and went above and beyond to get me additional info on my system.
09/17/2025
Amazing education provided and excellent work done. Excellent and detailed instruction and education given - always. I always refer them to friends.
09/17/2025
Anything I asked him the Tex gave me what I needed to know
09/17/2025
1st time I used them. The man was knowledgeable in what he was doing. I was satisfied with their service on my heat/ air system.
09/17/2025
Quick scheduling. Technician was professional and courteous. Highly recommend for your HVAC needs.
09/16/2025
The ARS worker was very pleasant and kind. He made sure all of the components are top shape working condition and advise me to have them do another maintenance check up in the Spring
09/14/2025
Was very pleased with the service l got
09/12/2025
Our AC went out and ARS had a technician out in just a couple hours! Igwe was fantastic, he was helpful and respectful. Stayed late to make sure our AC was back and functioning!
09/12/2025
Our tech was thorough, and answered any questions I had.
09/10/2025
The representative was good at explaining the details and answering my questions
09/09/2025
ARS installed my entire HVAC system about 7yrs.ago. Various technicians have worked on the unit . Jorge Rios has been the best and most knowledgeable in all I have had with this company by far! Honest and what seemed to me devoted to his work. Something you don't see in today's world.
09/08/2025
Very pleasant technician. Answering my questions.
09/07/2025
Professional young man and answered all of our question. Great reponse to our hvac maintenance
03/29/2025
New gas HVAC passed inspection on first trip! Great Job! Technician was prompt, professional, efficient and very knowledgeable.
11/27/2023
Ricardo Rivera very nice person, professional and respectful. He did a great job and explained in detail as to what he had done with pictures.
03/15/2023
The customer service was A1! Joesph came out and was thoroughly checking my unit to make me aware of any future issues.
09/08/2022
