ARS/Rescue Rooter Laurel Reviews (Page 3)
The service and installation was very fast and proffessional. The heating system they set up had back ups and thus I felt their safety measures exceeded other contractors, I highly recommend this contractor.
09/30/2025
We needed a New hot water heater, and some other related work. We had other quotes, but when We landed on ARS We were pretty sure we had the right company. The estimator Bid on exactly what we asked for and nothing more. The price was very reasonable and they could do the work the very next day. The technician who came was friendly, and did not waste any time removing the old hot water heater and installing the new one. He explained how to maintain the system, as well. We Appreciate the service we received from beginning to end and will call them again when we need Plumbing services.
09/28/2025
The Technician was very knowledgeable, on time and really did a great job in servicing our furnace.
09/27/2025
The technician was extremely professional and worked diligently to fix the issue we were having with our HVAC. He was patient and understanding, knowledgeable and told us of any other repairs we may need in the future. If he could get 10 stars I would give it to him.
09/27/2025
I was very comfortable that I was being told the truth about what was needed. As soon as the air came on, I began to breathe more easily. The Tech was very courteous, kind and patient. I highly recommend ARS.
09/26/2025
Representative was timely, professional, and knowledgeable.
09/25/2025
Excellent service. Competent and personable technician: Eliezer
09/23/2025
Great communication and Service!
09/22/2025
Antonio very professional. He addressed all my concerns.
09/22/2025
This technician was fantastic. You go ARS get more technicians like that on your team. Thanks again.
09/18/2025
Polite professional , however
Told me I’d have to pay him extra to hose off unit
He did so when I called mgt , who spoke to him
09/15/2025
Very nice explained everything thoroughly. He did a great job. I would recommend him To everyone
09/13/2025
Guys were great! We had a difficult neighbor and they handled it with grace and patience. Plus they did a great install. Thank you!
09/12/2025
The ARS technician was very thorough.
09/12/2025
The service technician Mr. McDowell that checked our unit was extremely professional, polite, respectful, and knowledgeable of his job. He took the time to answer all of our questions and educated us on the system and proper maintenance. We recommend him for our continuous maintenance upkeep and would recommend this particular gentleman to any of our friends and family in the future. We appreciate ARS of Laurel for hiring a technician who cares about his job and the people he services and the company he represents.
09/11/2025
We had a new water heater replaced by ARS and it was incredibly transparent and efficient from the initial quote to the installation. Very happy with this choice! (Old and new photos for comparison)
09/10/2025
As usual, I received prompt, excellent service and recommendations from ARS this morning. I remain a satisfied customer. Thank you.
09/10/2025
Fast installation of replacement water heater, the installers communicated well and were professional.
09/10/2025
Great technicians but they have a very rude supervisor.
09/09/2025
My repair person was punctual on arriving and explained the work that needed to be done. A very positive experience!
09/08/2025
Great promotion, great service.
09/07/2025
excellent service, tech was very courteous and explained everything
05/06/2024
The service completed was good. The service technician Chase Cooks was polite and knowledgeable and explained the issues we had concerns about Very nice young man.
04/11/2024
Anteneh Temelsso was a knowledgeable and courteous technician. He did a very thorough checkup and cleaning of all aspects of my heating and cooling system. He explained everything and answered all my questions. I am very satisfied with his service.
03/16/2024
My appointment was scheduled from 8 to 12 and the service man showed up early this morning. Everything went extremely well.
11/02/2023
Very professional and knowledgeable.
05/11/2023
Was informed exactly what was going on and the need for any additional help.
01/09/2023
The technician Omar was professional, and courteous and helpful. Thank you
08/30/2022
