ARS/Rescue Rooter Laurel Reviews (Page 2)
Quick installment of two furnaces. The installers were courteous and professional.
10/17/2025
Technician was professional, knowledgeable and with a courteous demeanor.
10/17/2025
Kelvin was outstanding, first of all very courtesy gentleman, and he took the time to explain questions we asked. Kudos to Kelvin
10/16/2025
Service was extremely fast (from service call on old AC to installation of new heat pump and furnace was 2 days!), all staff were professional and friendly, product was good quality.
10/15/2025
Replaced HVAC system
10/15/2025
good work - on time - personable staff & installers.
10/15/2025
Very efficient and friendly/courteous staff, was very pleased with the result of finished installation of the new water heater. Would definitely recommend them.
10/14/2025
A. Desta was thorough, knowledgeable, and conscientious. He showed me what needed to be done, explained everything well, and answered all my questions.
On his advice, I had the Air Scruber+Ozone system installed, and then he took me through the credit and payment process.
I took his card and will ask for him again.
10/12/2025
Called to have heating maintenance done and technician arrived within an hour. He was very respectful, efficient and helpful. Suggested installing an air scrubber unit and was able to install right away. Thank you Anteneh!
10/10/2025
Thank you!!!
10/10/2025
Professional and efficient. Good customer service.
10/09/2025
The technician was very professional and answered all my questions
10/09/2025
The install team showed up on time and finished the installation of the new HVAC system by end of day. Clean up and instructions were great as well. Job well done.
10/07/2025
Zechariah did an amazing job with my HVAC inspection! He was very professional, informative, and took the time to explain everything in detail so I could understand what was going on. I really appreciated his thoroughness and friendly attitude. Highly recommend his service!
10/07/2025
Quick and professional!
10/05/2025
Great service and pleasant technician, Hugo!
10/04/2025
The Tech was very knowledgeable and quick.
10/04/2025
Very satisfied with the service and quality of the work, I’m very happy I choose ARS for HVAC project
10/02/2025
Pleasant, professional, arrived on time, thoroughly explained new system
10/01/2025
The technician arrived early for my same-day appointment and conducted a thorough inspection of both the indoor and outdoor units. He provided a detailed report on the current issue as well as potential future concerns. I really appreciated his knowledgeable and honest feedback, along with the clear explanation of the next steps. Overall, a professional and informative service experience.
09/30/2025
The team was great to work with. They were right on time to install my water heater. They had to fix some of the venting that was incorrect from my previous one. they kept me informed and answered any questions I had. All works good.
I feel like I need to add to this review about registering the warranty info. This was not easy to do. I tried multiple times online but was not successful and not clear why. It wasn't even clear that I hadn't done it successfully. I had to call to register and then found out that no confirmation by email or otherwise is ever given. That's not ideal.
09/27/2025
Technician was great. Explained everything he was doing. Made recommendations to help improve performance of unit
05/12/2025
Great company and service provider. The technician was knowledgeable about my hvac system.
05/12/2025
Very knowledgeable service technician with great customer service and very thorough!!
03/14/2024
Professional, courteous, efficient service by your Technician, very knowledgeable
10/12/2022
Great customer service.
12/15/2020
Great customer service. The technician was very knowledgeable.
05/06/2020
