ARS/Rescue Rooter Austin Reviews (Page 1)
Fast response very professional service.
01/31/2026
The technician was very responsible and friendly. He did an excellent service!!!!!!
01/29/2026
They installed my AC/Heater unit about 2 yrs ago they did a great job! This year started having some breaker issues my heater started tripping the breaker IDK how I survived this winter storm but ARS came out today and they are going to fix my breaker issue FOC!!! Thank you Marco a real respectable young man, God bless you!!
01/28/2026
Friendly professional service. The tech explained what was doing and gave me some really good advice!
01/27/2026
Ramiro did a fine job of examining my HVAC system and explaining it to us, although my anxiety over costs made it hard for me to follow him. My son-in-law also expected to find a paper description of the estimate. Will that be sent by email? Sorry but I can't remember. Yes, I have found Ramiro's two emails
01/27/2026
Very nice and helpful.
01/24/2026
My mother-in-law had a water break in her yard. We called ARS and they were there quickly to assess the issue and fix it right then. We were very grateful for the fast response before the freezing temps come.
01/22/2026
Good work. Just to expensive.
Plumbing service.
01/21/2026
guys we’re very nice and professional
01/20/2026
Peter was awesome, very experienced and explained everything well. I was so desperate to have my kitchen sink drain pipe’s cleared out (and after spending 2 days trying to do it ourselves), that I was willing to pay what I think is an exorbitant amount of money. From the research I have done this amount seems to be normal. I have sympathy for people who can’t afford to do this and have to boil water and put it in a plastic container to wash their dishes.
01/19/2026
I thought I had a gas leak. ARS sent a repairman right away. Luckily it wasn’t a leak but ARS didn’t charge me anything for the emergency call. This just proves that they care about their customers. I’ve been using them for years and I can’t say enough good things about them. Thanks ARS.
01/16/2026
Technician was friendly and thorough. Explained the billing process than the issue with my thermostat. He worked very efficiently. I highly recommend ARS to anyone needing AC/Heating services.
01/16/2026
We were very happy .Anwsered our question kept us informed
01/10/2026
Very good on time . Very nogitible informative of the job . Came in for tube up on furnace. Very satisfied with service.
01/10/2026
Super fast response time. Skyler and Sean helped locate the issue in no time, and advised an excellent solution for the repairs.
01/07/2026
Had two plumbers out to check out a house built in the early 90s that was just purchased. They walked me through how to fix a minor issue or two myself with a trip to the hardware store instead of expensive unnecessary services. The patience and honesty really impressed me. The lack of a call fee was also a great benefit!
01/06/2026
I contacted ARS through Home Depot after receiving an incredibly high quote from Reliant Plumbing to get an alternative bid to replace my hot water heater and flush out backed up sinks/shower. ARS came in 60% less in the overall price while providing excellent customer service and communication during the process. I highly recommend!!!
01/06/2026
Great technician and very professional knows his job well. I am happy with the technician work. Thank you.
01/04/2026
The communication before and during our service was excellent. The technician came prepared and had to spend some time diagnosing the problem. He presented solutions and alternatives. We've been using ARS for our HVAC for 10+ years now. There's a good reason for that.
12/30/2025
ARS was referred to me by The Home Depot for a new water heater. Jerome was my first contact and he was super professional and definitely gave me the feeling that he knew what he was talking about. He did. He gave me several options. Corey, and others, was the onsite installer (tankless). Super professional, clean, efficient. I could not be more happy with the job they did. ARS took care of everything, plumbing, gas, electrical, roofing, and permits. Really a professional job! And, the system works flawlessly. Very happy with this work.
12/30/2025
This was my third HVAC unit to be installed by ARS. They are professional as well as very nice. They explained everything and the price was fair. I would definitely recommend
12/30/2025
No comment. Merry Christmas.
12/24/2025
One of my kids had the bright idea to flush an apple...on December 23rd, way too close to the holiday. We were fortunate to have Peter come out and take care of our clogged line on Christmas Eve. Peter was extremely courteous and explained everything he was doing. Needless to say, a working toilet is now my kid's Christmas gift.
12/24/2025
Cleared major sink clog in kitchen at the P”trap
Timely service, excellent communications Miguel and Shaun were an awesome duo. Service was rendered with precision and professionalism. Not a single drop spilled. All debris was meticulously hauled away. Project completed in less than a half-hour. Pricey-yes, but worth it especially with it being DEC 23d. They left my space clean!
12/24/2025
After two false starts and one week later the HVAC system is finally up to par just as when i bought the house. Dessi at customer service was pilar to get it to the goal line. Hopping that for the next 12 months this unit is flawless and no more issues for the following 9 years. (Initial issues: Installation of a brand new unit is taking 15 hours, definitely not a good start. Humidity sensor broken and not replaced. Expansión valve not working after installation)
12/18/2025
Best HVAC company in Texas. Great service. Plumbing as well. Used both here. Very Professional. Worth every dollar for what you receive in return. Stay comfortable. ARS Cares.
12/02/2025
Daniel was quick and professional, order the part we needed and just waiting for him to return to install.
03/25/2025
Fast and very informative and professional and Christine did a very good job and was on time and very courteous!!
03/10/2025
Troy did an excellent job explaining the condition of the furnace.
01/16/2024
I had good experience with the tech a little hard to understand but overall good customer service.
03/27/2023
The technician Ramon Fernandez and his assistant worked EXTREMELY well together. Their professional work ethics and knowledge was appreciated by us as homeowners in this large investment.
02/18/2022
Christian came out to my house and he was absolutely amazing. Super nice guy , very professional not just trying to take my money.
04/15/2021
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