ARS/Rescue Rooter Austin Reviews (Page 2)
Perfect experience! Would use them again!
Polite and hard working installers!
10/03/2025
I got a good deal and Ramiro and Zach were very good.
10/03/2025
I couldn’t be happier with the service John provided. From the moment I reached out, he was prompt, professional, and incredibly knowledgeable. He quickly got to work with the plumbing issues I was having. He explained everything clearly, and got the job done efficiently and neatly. You can tell he genuinely cares about the quality of his work and his customers’ satisfaction.
Highly recommend John to anyone in need of plumbing services. He’s definitely my go-to plumber from now on!
10/02/2025
Mr. Daniel Banning was professional, yet friendly… informing me of the condition of my HVAC system and recommending things I could do to prolong the life of my system, as well as arranging follow up immediately, explaining the importance of these interventions.
10/01/2025
Polite, Professional, On Time and Reliable
10/01/2025
Absolute fantastic service if ever needed I will use them again I see that they have different services as well it's probably use them for that great company thank you so much Joe.
10/01/2025
Troy was super knowledgeable and friendly.
09/30/2025
My technician arrived promptly and got right to work! He diagnosed the problem and offered solution. He is friendly and very good at his job. He fixed my AC very quickly! I’m a satisfied customer!
09/30/2025
The unit itself is problematic, but the technician was helpful.
09/29/2025
Setting up the appointment was super easy. The technician was amazing! Not only did he make the needed repair but walked me through each step to help me understand what was happening. The only issue I had was with the secondary scheduler who called me due to the company having scheduling issues which caused a delay in service but I can tell you the technician made up for it. Dan was outstanding!
09/28/2025
Excellent service! Very professional technician!
09/23/2025
On time, professional, and courteous
09/23/2025
The technician, Peter, was very personable and knowledgeable of my plumbing situation. He explained everything he was going to do before starting work so I understood what the issue was and what he was going yo do to correct the issue. He cleared a clog that was further down the line that was causing my Jack-n-Jill sinks to back up. He and his apprentice Alex ensured they cleaned up the work area and after all services were completed.
09/22/2025
It’s early into the installation, the water heater was just installed, but Connor was excellent. He was timely and well prepared for the job. He highlighted all the improvements and mechanisms I should know about. He was courteous and polite, he sweated up a storm and finished the work in a few hours with a good attitude.
09/21/2025
John Anthony provided me with excellent service and advice for maintaining my ac. He was very courtesy and efficient with the work. I highly recommend him for any ac repairs.
09/19/2025
Service person was most cordial and knowledgeable about my air conditioner’s needs
09/17/2025
Super fast arrival from when I called and the guys who helped me were amazing. So helpful, cleaned up for me, even brought my garbage bins in from the curb! Would absolutely use this company again.
09/17/2025
Great efficient team worked so well together in replacing the indoor and outdoor units. They tested the indoor efficiency multiple times and ensured the unit was working well. I got instructions on the thermostat and then they cleaned everything up like they were never there. I was very pleased with the team and how quickly they completed their work.
09/17/2025
Great work very professional
09/16/2025
Fine job with extra care! Robert ensured safe operation of the pull down attic ladder! His incoming travel time and on-site performance time were ideal.
09/15/2025
Books you the same day or next day for repairs! They really stand behind their 100% satisfaction guarantee! They’ve gone above and beyond for us and make sure our AC issues were taken care of.
09/15/2025
Troy is the best — very helpful and kind. Appreciated his professionalism and knowledge, and he took time to educate me on some basic maintenance to help my system work at its top performance. Great job, Troy! ⭐️⭐️⭐️⭐️⭐️
09/15/2025
Khan was super helpful
09/13/2025
James was very helpful and worked very hard to solve our problem.
09/12/2025
I had an excellent experience with the ARS company. The team was knowledgeable, patient, and truly committed to meeting my needs throughout the installation process. They took the time to explain everything clearly, answered all my questions, and worked with me to find the best solution. I really appreciate their professionalism and dedication. I would highly recommend them with confidence to anyone looking for quality service and reliable results.
09/12/2025
Robert was very professional and knowledgeable. He stated clearly everything that was being performed and the zones each checked part should be at. I highly recommend him for my friends and family
09/11/2025
I have not seen a copy of my charges for repairs. I signed copies of my loan app. but not a breakdown of charges. The repair man said the office would send that to
My email.
08/22/2025
Cristian Jaimez was thorough and informative about the water heater flush and water lines .. he provided great customer care and answers to my questions and concerns. Thank you ARS for your knowledgeable and caring technician.
04/09/2025
Shigang is thorough and the biggest reason I will continue to use ARS for my HVAC needs.
01/08/2025
We've had Diego Hoover before, and as always, very pleased with his expertise and personal manner. He showed us bacterial buildup involved with our attic system and very timely, as I am dealing with my asthma!!! We appreciate everyone involved connected with ARS...always very accommodating and explain it all!! Thank you!!
06/25/2024
Techs arrived on time. Performed inspection/ minimal maintenance needs. However , they failed to look at/review alert system message on thermostat console. I mentioned it & only then did techs looked at Halo & came back with cost estimates.
Homeowner should not have to tell a tech what to look for.
09/13/2023
Expert service by ARS technician Mark Hinojosa. Thank you!!
11/04/2022
I actually have plumber and HVAC appointments today. Mark came this morning and quickly assessed the problem with my kitchen faucet. So fast and professional!!
The cost was minimal. The ARS service is bar none!! Thank you for such great service!
06/08/2021
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