ARS/Rescue Rooter Boston Reviews (Page 1)
Very good service
04/17/2026
Jesse is a rockstar in the HVAC world. He reviewed my system with extreme professionalism and gently informed me of my human errors, while providing assurances of my system’s current state.
04/16/2026
Heating system needed repair and serviceman Tim arrived on time and was very friendly and knowledgeable about our situation. He diagnosed the issue and had it repaired within an hour at the price quoted to me.I am very satisfied with my experience with ARS!
04/16/2026
ARS came out to give my Air conditioning system an annual inspection. They review my system inside and outside. They were true to the $49.00 advised. I inquired about the cost of replacing my 20yr old system. ARS sent out and agent to provide some quotes. The Agent did a great job explaining all my options. I spoke to a supervisor and he gave me a quote. Overall. I am happy with the visit.
04/15/2026
Quick and thorough
04/15/2026
Great guys. Super honest and reasonable. I felt like they gave genuine advice took our needs into consideration.
04/14/2026
Professional, efficient and friendly. Came in on time, did job and cleaned up after finished. Went over job when finished and answered my questions.
04/13/2026
ARS came out at the schedule time, the ARS Technician Jessie performed a Tune Up ont the AC within a short period of time. ARS Technician Jessie was very professional, exceptionally knowledgeable of Heating, Air Conditioner Systems and answered all of my questions. Hats off to ARS Technician Jessie and ARS.
04/09/2026
Jesse did a though job and explained everything concerning my system. Polite and informative. The man deserves a raise! Good job Jesse.
04/08/2026
The gentlemen performing the work were professional, courteous, respectful, and quick. Excellent :)
04/08/2026
I scheduled an appointment for a tune up while at Home Depot in Roxbury, and started reading the high volume of negatives reviews online. I attempted to cancel the appointment, and then decided to go along with them. My 5 star is mainly for the technician who came out, Rob! Rob was very communicative, punctual and respected my home. Will I give them another try? Reviews must improve .
04/05/2026
Very smart, knowledgeable and thorough.
04/05/2026
Always a great job and wonderful service people!
04/03/2026
I am late sending in this review. A few weeks ago, we had a furnace installed by Sean and Tyler. Their professionalism was outstanding, they took all the necessary precautions putting down tarps moving and installing the new furnace. They cleaned the floors. Showing me how the new thermostat works. This company starting with Deon then the installers Sean & Tyler outstanding. I highy recommend.
04/03/2026
Great service, great team who were all very professional.
04/02/2026
Very pleased
04/02/2026
Very professional
04/02/2026
homeadvisor
I had the system installed seven years ago and I never had a bit of Trouble. so I had your service man tune up both my minis and check the pressure in my system.
03/30/2026
Very responsive, professional, and good prices.
03/30/2026
Your employee who accessed my heating system was outstanding!! Very honest and professional!!
03/28/2026
Dustin was very pleasant, knowledgeable, and quite helpful when we had questions ... Thank you so much...
03/26/2026
ARS is very professional, keeps us updated on routine maintenance required, provides suggestions on what we can do to keep our system working well and is flexible when scheduling or rescheduling appointments. Great experience over the past few years.
03/26/2026
Thorough evaluation of a difficult problem with a leak we thought may have been related to the unit. Answered all our questions and gave us excellent advise with how to move forward. Service was same day!
03/25/2026
Workers were prompt and professional. The price was lower than anticipated.
03/25/2026
I called in the morning and they accommodated me with an appointment same day. The technician was very nice he did everything so quickly and efficiently..he explained the times to change my filter which I appreciated..
Great service..
03/24/2026
Very polite mechanics and schedulers. On time and communicated arrival well. Very Good work.
03/23/2026
The person who came to service my furnace and A/C was great.
Very professional and explained every process.
03/23/2026
Excellent service. The service technician, Jesse, is both friendly and efficient. He explained our situation in terms we could understand, and helped us decide a course of action re an intermittent problem.
03/22/2026
The technician was informative and reassured me that not only do they not service Mr cool systems but he still took a couple minutes to confirm everything sounded okay and it may be a pressure release I was concerned about and advised me to search for a contractor who works on that system
03/20/2026
Outstanding service. Technician was very helpful. He was very knowledgeable and professional.
03/10/2026
Technician was very professional and courteous. Jake explained there is a leak. Said I could get free estimate to find leak and cost of repair. I can then make a decision to repair or replace.
02/19/2026
ARS provides prompt and excellent service. The technician arrived as scheduled and did a great job and explained exactly what he was doing and what measures we should take to make sure our air conditioning/heating system functions to its maximum capacity in the future.
11/12/2025
Prompt, polite, efficient service
06/02/2025
Excellent communication around prices and scheduling. Dustin was friendly and he did a fantastic job. Highly recommend ARS.
05/13/2024
Done efficiently
04/03/2024
Was on time and explained everything clearly
05/17/2023
Mr Bonilla was excellent.
02/27/2023
Very nice people work was done fast and schedule was kept. Pierre was very good
12/03/2020
Rob was terrific ! He was on time, easy to work with, competent and super nice.
Thanks Rob and ARS!
08/20/2015
Step 2 of 2