Brothers Air, Heat & Plumbing Reviews (Page 1)
Work was done very professionally and quickly. Workers were knowledgeable, very professional, and enjoyable to talk too when they took a breather which was very few.
02/18/2026
Brothers did a great Job working with us and installing a new hot water heater. Very happy with the service.
02/18/2026
Expert knowledge and very courteous!
02/17/2026
The technician was very friendly and helpful.
02/17/2026
Our technician arrived exactly when scheduled, was so friendly and went right to work. As this was just a routine maintenance appointment, he wasn’t here very long. He was very nice and explained a couple of things that we need to watch out for with our AC unit in a few months. Overall, a pleasant experience.
02/17/2026
I was happy to get an appointment the same day and although I had a challenging issue to identify, it was finally diagnosed and fixed. Techs were each kind, helpful and answered all my questions.
02/17/2026
Steven was wonderful from the start! His customer service is superb! A1 service!
02/17/2026
(Translated by Google) Wedges were excellent
(Original)
Keilen was excellent
02/16/2026
The service technician was very polite, educated and helped me to understand what was happening.
02/16/2026
Service was great. We had garbage disposal replaced
02/16/2026
Austin O’Neal came and assessed our issue quickly and professionally. He was very personable and kind in a stressful situation. We will be reaching out to him again if we ever need his services again.
02/15/2026
Tech Dalton was extremely informative , offered suggestions, advice on a replacement of my contractor grade heat pump. Explained the function of the air handler / heat pump
Appointment for Sales person for new heat pump was arranged. Dalton is definitely an asset to Bro’s Heating and Air. Keep up the good work.
02/14/2026
Excellent response time and great service!
02/13/2026
He was very informative and very helpful very professional and I felt comfortable asking any questions.
02/13/2026
Great service
My technician Scott Phillips very knowledgeable
Knew exactly what was happening
Great service
Many thanks
02/13/2026
Woken up to a water line burst. Called Brothers and Kayla Kincaid was here quickly. Kayla gave us the options to get the job done. Kayla was very professional would highly recommend her.
02/13/2026
Four technicians did not know how to fix the pilot light on my gas water heater. But your technician, not only knew how to fix it, but had it fixed in about 20 minutes
02/12/2026
Technician was very professional as well as knowledgeable. He took his time and appeared to be very thorough. Very pleased with the overall experience!!
02/11/2026
I made a service call and the situation was resolved promptly. I would highly recommend Brother's.
02/11/2026
Service was excellent and professional, and I had to pay nothing because I have the insurance plan
02/11/2026
Good service, polite and very helpful about the process and updates. Some clean up not done when finished to bathroom tub where the original tank water was let out. And attic cover not put back in place. Everything else was spot on and delivered on time. Thanks!
02/10/2026
I thought the tech was very nice. The tech was honest and helpful. I do think prices are high but being on a budget helps.
02/10/2026
I am extremely impressed with Gerald and his work ethic. He diligently diagnosed and fixed the issues. I am so impressed with this company and tech that I would definitely use them again.
02/10/2026
Wonderful
01/28/2026
Always have a good experience with Brothers!
12/06/2025
The team showed up and worked all day (2 days) to get the job done. They were professional, courteous and cleaned up before they left. This is my second big purchase repair with brothers and I can rest easy k owing the work is done well. I highly recommend them.
06/23/2025
Great work here today by aj
He explained everything , checked everything and now we are warm
01/29/2025
Courteous and professional. Could not be happier
04/10/2024
Horrible service. Please do don’t use them.
They must have been sold. All seems outsourced now. Been without air conditioning for 2 days now will be 3. Said would be back this morning. I call and can’t even get a supervisor or anyone. Just bounced between groups. Have used them for over 15yrs. I’m over it. Time to change !!!
08/05/2023
Hunter was on time, polite, and was thorough. He explained everything in detail. Good service for sure
07/27/2022
Our service tech Chris was fantastic. He easily explained identified issues with our heating system and was very easy to talk to. Really set our minds at ease.
09/19/2021
Thank you for your service to checking out it.
04/03/2020
2/11/2026
Had some plumbing needs and Brothers sent Kayla. She has been here before for service and always does a great job and has a great attitude. Totally pleased with the results and will continue to use and recommend Brothers Plumbing.
Update: Cvetlan came and checked our bathroom sink and gave a couple options on the fix. We chose to have him install a new faucet and as usual he did a great job. Always kind and professional and explains everything clearly so I don’t have any concerns. Left the area clean. Would highly recommend him.
Michael B. was very courteous and professional. He completed the HVAC service quickly and efficiently and advised me of an item I had on my ‘later’ list that was currently marked down which allowed me to save 30%.
02/21/2019