ARS/Rescue Rooter Charleston Reviews (Page 1)
Very good people. Did great work, on time and stayed on quoted price on a difficult job.
11/04/2025
Service was courteous, prompt & professional. Highly recommend.
11/03/2025
I called when my heat didn't come on and ARS come out the same afternoon and fixed it. Great customer service, fast, efficient, and professional. Highly Recommend.
11/01/2025
Arrived on time , explained all work he did to an advanced lady senior citizen (85) in a manner she understood, price was reasonable, fixed problem All was done efficiently
10/31/2025
Friendly & efficient service
10/31/2025
Justin and Connor were here all day and did such an amazing job! I’d recommend this company to anyone! From the initial follow up, to the sales person, ending with Justin and Connor, everyone was amazing!
10/30/2025
Great service and fair pricing! Would recommend them to anyone!
10/30/2025
Nick preformed my scheduled maintenance, he is professional and kept me informed on my system status.
10/30/2025
Kevin was very respectful and very polite. His work was quick and efficient. I would use, and recommend this service again.
10/29/2025
Lawrence is the best!!
10/27/2025
No complaints. Technician was friendly and didn't try to push anything I didn't need. Pointed out a couple things that might need attention in the future.
10/27/2025
Kevin Ballinger with ARS did a great job and was very helpful. He was not in a rush and was just a really good guy.
10/27/2025
All of the ARS workers (both in office and out servicing in the field) are really nice and professional. The pricing for ARS repairs is a bit high, though!
10/27/2025
Prompt service. Great value. Tommy B was knowledgeable and polite. If we need service again, will def use ARS and ask for Tommy.
10/27/2025
I needed a Sunday fix of a water pump for my salon. ARS was amazing from start to finish and I can’t thank them enough. My technician Lawrence was so thorough and helpful and kept me in the loop throughout. The coordinator Ashley was very communicative while I waited for my turn in the queue, on a weekend no less! 10/10 would use this company again!
10/27/2025
Excellent, affordable service! Lawrence was pleasant, professional, efficient, and honest! Will definitely use this company again!
10/26/2025
The service was good. Respect plumber opinion and clearly communicate to customer about trip cost and service cost. Jonathan was really professional and denied the payment as agreed upon that he didnt do anything significant to fix our issue! Thanks for his time and efforts
10/24/2025
Did a great job very thorough.
10/24/2025
He was very profession at his job. Also he was very friendly
10/24/2025
Was easy to get app and technician 😞 was on time. Work and problem was explained to me and picture of problem was shown to me.
10/24/2025
I had a plumbing emergency. Service Tech Jonathan was great!! Very knowledgeable and professional. 10/10 definitely recommend ARS/Rescue Rooter for any service needed. Thanks again for the great service.
10/23/2025
Professional, timely, courteous, clearly explained options and situation. Would definitely recommend!
10/23/2025
My experience was extremely good 👍
10/22/2025
Lawrence was on time, friendly and professional! And he fixed the problem!
10/21/2025
Raul was great.
10/19/2025
Dee removed our hot water heater and took the old one to store of purchase to get a replacement. Transition went smooth and the install was great. Thank you.
10/18/2025
Wonderful and prompt service. Very professional.
10/17/2025
DJ did an outstanding job installing the new HVAC. He was courteous and professional.
10/17/2025
Eric was very thorough with his knowledge of HVAC and very respectful and pleasant.
10/17/2025
The Staff, technicians and personnel are very professional, respectful and polite. There work express a very thoroughness in accomplishments.
10/14/2025
Tommy was friendly and had my heat working within 5 minutes
06/01/2025
Need to show up on time or call to reschedule before the scheduled time.The service is always excellent! The technicians very knowledgeable and professional. I will always call ARS first.
05/23/2025
Great customers services
03/15/2023
Antonio and ARS did an awesome job with the service on our AC system.
09/02/2022
