ARS/Rescue Rooter Charleston Reviews (Page 1)
Very good customer service
03/28/2026
Great tech came out was quick and precise. Appreciated the efficiency and great attitude
03/26/2026
Josh and Sean were great technicians. Taylor was a great salesman/estimator. Quick and simple process to replace an entire hvac system with this team.
03/24/2026
Zack did a great job of installing our new mini split in our frog. Exactly what we wanted.
03/24/2026
Came out on a Sunday and repaired a broken sewer pipe. Lawrence was awesome showing me how the landscapers cracked it. He had to dig up the yard and repaired everything and cleaned up. Could not be more satisfied.
03/22/2026
Stress free experience with Nicholas who had the demeanor one hopes to interact with during all service requests. Incredibly pleasant and comprehensive.
03/22/2026
Bruce was an awesome guy, very knowledgeable and quick! Definitely would recommend.
03/21/2026
All the way down the line this company has been a pleasure to deal with! The sales rep actually HEARD ME , we were able to make a good deal for me to replace my hvac. The installers did an excellent quality install job
I am very impressed and I guarantee they get all my business!!!
03/19/2026
They came right away within two hours of me calling, and were able to unclog my drain successfully within an hour. I can’t tell you how happy I am and I will use them again for any further plumbing needs!!🤩
03/18/2026
We had a new hvac unit installed. The folks were very professional and knocked it out in a day with no issues. The salesman Brent was excellent and answered all my questions. Would recommend!
03/13/2026
Very fast service! Great technician to support and were more reasonably priced compared to other service providers I called.
03/13/2026
Nathan was were professional and knowledgeable. He checked out two units and made suggestions for me to consider in the near future.
03/13/2026
Kevin was wonderful! Kind, super knowledgeable, and efficient.
03/12/2026
Both technicians were very friendly and professional. They explained in detail the problems that were encountered and had the system up and running in no time. Highly recommend this Company.
03/10/2026
Prompt, quick, knowledgeable. I have no complaints on the service that installed a water heater within a day's notice.
03/09/2026
Absolutely great service. Quick to respond to problems. Technician Bruce Smith on time and diagnosed problem quickly. Friendly and courteous. Definitely will continue with preventative and emergency services with ARS of Charleston.
03/07/2026
Halo installation
03/07/2026
My service technition was Raul. He was very professional and quickly saw and fixed my issue. Many difficulties in life affected my yard--there was overgrowth and bushes--and he was kind about any diffiuculties this caused. He was able to quickly address the issue and did all with in his power to apply any discounts that made what would of been insurmountable repair cost something that was within our grasp. If he had not extended this kindness, we simply could not have proceeded. I will never forget this kindness as it truly made a difference to us. I can recomment ARS with confidence for nor only professionalism but for having a true heart for the people they serve. Thank you from a grateful customer.
03/06/2026
There are consistent on time it does excellent work. They take their time and do great work.
03/05/2026
installed 2 hvac units had a small problem with one unit from the roofer but took care of it no problem very friendly.
03/05/2026
The technician was right on time, efficient and knowledgeable.
03/04/2026
Kevin was AMAZING! Very knowledgeable, efficient, and professional.
03/04/2026
Bruce Smith was very thorough and made everything easy for me to see and understand. The price for the service was surprisingly unexpected And very affordable. And I learned so much that will be helpful for me going forward.
03/03/2026
ARS/Rescue Rooter is a great company. Lawrence was very knowledgeable and thorough regarding our plumbing issues. We look forward to working with him again in the very near future.
02/09/2026
The technician arrival was later than I expected. Service and knowledge was good. Technician listened to my concerns and was prepared to work. Thanks
12/31/2025
Very good people. Did great work, on time and stayed on quoted price on a difficult job.
11/04/2025
Nathan Guenther was our tech and he was fantastic. On time, courteous, and explained everything he did and provided pictures of our entire system.
10/07/2025
Technician was very thorough, polite, and friendly.
10/02/2025
Austin provided excellent, professional service today. He updated me on everything he did. He was very patient with my questions and helped me with some questions on my Nest thermostat. He even got rid of some of the foliage around my outside AC unit. Very much appreciated him. I’m a long standing client of ARS and very satisfied with their services.
03/11/2025
Austin was wonderful. I was frustrated with ars because their scheduling left a lot to be desired.
I was ready to never use ars again.
Austin changed my thoughts of ars.He was very easy to deal with. He went out of his way to get my services completed.
Thanks again Austin
09/02/2024
Tommy did a greatest good today by finding three issues that may fix some issues we’ve been having. More to follow to see if his findings provide some insight into resolving these issues
11/11/2023
Job well done.
11/09/2022
