ARS/Rescue Rooter Charleston Reviews (Page 2)
Shawn & DJ arrived this morning approximately 9:45am. They were very polite and professional. With every question I asked they answered in a manner I could understand. Their service was outstanding. I would like to thank ARS Rescue Rooter for sending them. Many thanks.
J. O. Gethers
11/19/2025
Austin showed up on time and was very professional. Answered all my questions.
11/17/2025
I had a hot water heater installed today. Communication was excellent and the service technician was on time, neat, and explained everything. His name is Turner. I would give 5 stars!
11/14/2025
The tech person was very helpful in explaining the issues with my hvac.
11/13/2025
We had DJ. This guy was very professional,knowledgeable, respectful and friendly. I would recommend him to everyone! Great job!
11/11/2025
Great service by Nate
11/10/2025
Evan(tech) was very informative and patient. Thank you
11/10/2025
The service tech was excellent. Great value for all the services provided
11/08/2025
The technician was extremely professional and helpful.
11/05/2025
ARS
Your Tech, Tommy Brown was Phenomenal. Did a thorough maintenance HVAC Check will recommend him to others! Thank you,
11/05/2025
The technicians Evan and Nathan were very friendly and informative and helped me with what I needed
11/05/2025
Dj was very knowageable about plumbing problems. fixed our ptoblem on this visit . we can get an invigerating shower now, not a Hohummm shower. Thanks
11/05/2025
Service was courteous, prompt & professional. Highly recommend.
11/03/2025
I called when my heat didn't come on and ARS come out the same afternoon and fixed it. Great customer service, fast, efficient, and professional. Highly Recommend.
11/01/2025
Arrived on time , explained all work he did to an advanced lady senior citizen (85) in a manner she understood, price was reasonable, fixed problem All was done efficiently
10/31/2025
Friendly & efficient service
10/31/2025
Great service and fair pricing! Would recommend them to anyone!
10/30/2025
Nick preformed my scheduled maintenance, he is professional and kept me informed on my system status.
10/30/2025
Kevin was very respectful and very polite. His work was quick and efficient. I would use, and recommend this service again.
10/29/2025
Lawrence is the best!!
10/27/2025
No complaints. Technician was friendly and didn't try to push anything I didn't need. Pointed out a couple things that might need attention in the future.
10/27/2025
Kevin Ballinger with ARS did a great job and was very helpful. He was not in a rush and was just a really good guy.
10/27/2025
All of the ARS workers (both in office and out servicing in the field) are really nice and professional. The pricing for ARS repairs is a bit high, though!
10/27/2025
Prompt service. Great value. Tommy B was knowledgeable and polite. If we need service again, will def use ARS and ask for Tommy.
10/27/2025
I needed a Sunday fix of a water pump for my salon. ARS was amazing from start to finish and I can’t thank them enough. My technician Lawrence was so thorough and helpful and kept me in the loop throughout. The coordinator Ashley was very communicative while I waited for my turn in the queue, on a weekend no less! 10/10 would use this company again!
10/27/2025
Excellent, affordable service! Lawrence was pleasant, professional, efficient, and honest! Will definitely use this company again!
10/26/2025
The service was good. Respect plumber opinion and clearly communicate to customer about trip cost and service cost. Jonathan was really professional and denied the payment as agreed upon that he didnt do anything significant to fix our issue! Thanks for his time and efforts
10/24/2025
Did a great job very thorough.
10/24/2025
He was very profession at his job. Also he was very friendly
10/24/2025
Tommy was friendly and had my heat working within 5 minutes
06/01/2025
Technician was great. Friendly knowledgeable and took his time to explain what he was doing.
04/09/2025
What a very nice young man that came out and did my maintenance today. He walked me through everything. He took care of an issue that might have been an issue later in the winter. I felt extremely comfortable with him. He was extremely personable. I felt he was very honest and upfront. He answered any question I had.
05/16/2024
Mitch (I think that was his name) was wonderful. So nice and he put in my filter because I can get to it. Plus he changed my setting to stop all the temperature changes. My bill last month was $500.00 for the very first time in 23 years. I think he fixed it
It's still running
.
08/05/2023
ARS was out for emergency service within 24 hrs. Richard was knowledgeable and efficient. I highly recommend them for your hvac.
07/02/2023
Great customers services
03/15/2023
