Rescue Rooter Cleveland Reviews (Page 1)
We had the technician Adon and he was awesome. Came earlier than expected, stayed as long as it took to get the job done. We had a clogged kitchen sink that was not budging and he never gave up - 3 hours later it cleared and we were all so happy. He asked to clean up after himself and cleaned our counters, cabinet and floors. He was friendly personable and very knowledgeable. Would definitely recommend and will definitely call again if any issues.
02/01/2026
This company is awesome they always do same day service they are always reliable and reasonable I highly recommend!! Thanks Sam Yeamen
01/30/2026
The worker that came to my home was very informative and respectful.
01/29/2026
The tech came and said my pipe was frozen and gave me the choice to have them thaw it and charge me or I do it myself no charge.
01/29/2026
Sam Yeaman, the technician did a great job repairing the blockage in my laundry sink.
01/25/2026
Thank you for your service you sent a really nice gentleman here to handle my toilet I really appreciate you thank you so much for coming when I asked you to come
01/22/2026
2 unit bathroom sinks clogged. Tech-Xavier was efficient and knowledgeable.
01/22/2026
First guy advised he could snake it but no one could flush it because of the temperature. We were desperate as we couldn't use water without it backing up.
First guy couldn't clear the clog so we had to have a crew come out to flush it. They made two trips in cold weather to make sure we could use water. What was advertised as $79 cost $1250.
Workers were friendly.
01/21/2026
Ken was phenomenal! Clear communication through the process.. on time and got right to it!
I’ll definitely be using them for my next issue (hook up my fridge to a water line) very soon 😎🔥💯
01/20/2026
Great experience with ARS. Called because we had a very bad leak on our regulator on our main water line. We had called another company but they kept pushing the appointment time. ARS said a tech could be here in 45 min and he was here in 30. Marco explained what the problem was, showed us and gave us a fair price with labor and tax included. He had the regulator switched out in about 20min. Will definitely use them for any future needs.
01/19/2026
Wonderful all around! Easy to schedule, great communication! The technician Mark was amazing! Highly recommend these guys!
01/19/2026
Jarrett was A1. Professional individual who came on time and very courteous.
01/19/2026
Great service and friendly installers.
01/18/2026
Technician came same day and fixed the problem quickly! I'm very grateful!
01/17/2026
I called with a sewer backup and had a technician available within an hour. Jarret worked diligently as soon as he arrived but could not resolve the issue with a snake alone (no charge). I was quickly scheduled for the next morning for sewer jetting. Nathan also arrived and diligently got to work. The jetting solved the sewer backup (as Jarret predicted) and Nathan also camera inspected the sewer to confirm no outstanding issues. The service and workmanship was just as expected and no hidden fees. Will be using again when the time comes.
01/17/2026
The installers were professional got right to the job at hand in and out.
01/16/2026
Good team. Very professional. Started off with a few hitches and some back and forth, but that is expected when starting new projects and everything was addresses and resolved.
01/16/2026
Sam was amazing. Very fast and knowledgeable.
01/15/2026
Service was fast, efficient, and affordable. I am so grateful that Sam came and installed a new water heater in a snow storm.
01/15/2026
Samuel was excellent showed up quickly and fixed our sewer issue very fast, he was very polite friendly and courteous thank you Samuel and ARS
01/15/2026
Came out quickly and spent some time explaining our circumstances thoroughly. They found a small issue that fixed the problem and we didn't need service. Thanks for the assistance.
01/15/2026
Sam Yeaman was the repair man very thorough
Sink repair and tub drainage repair
01/13/2026
Needed to get my hot water tank up and running. Mike and Jace were easy to work with and were completely professional. Jace was very knowledgeable on the product and installation process.
01/13/2026
Sam did an amazing job getting the clogs out of the plumbing. He went above and beyond to make sure we were good to go and everything was draining perfect again! He was punctual and thorough. I highly recommend ARS Rescue Rooter!!!
01/12/2026
Great communication. One time to the point. Very friendly. Will definitely use them again for any problems I might have. Been along time where I felt I got service this good. A++ for me.
01/12/2026
Quick to arrive and professional. Thank you Ken!
01/11/2026
I Did not need any repair and the technician was honest and gave advice on how to improve my system. I appreciate the speed and honesty with which they responded. If I am ever in need of repair in the future I will be sure to go with them due to this experience.
01/11/2026
Great Job! Technician was very polite and got my main sewer line unplugged quickly.
01/11/2026
I’m so happy to have finally found an honest and professional plumbing company. Jace and Mike did an awesome job. They went above and beyond all while explaining to me the details of the repairs. The work was completed quick and done right the first time. I’ve already discussed future install projects with them. I will be recommending them to my family and friends for any future work.
01/08/2026
ADON, was the man who came to our house. Speaking from someone who was just ripped off by another plumbing company last month, I was hesitant for this experience to say the least. I flushed something down the toilet and it could have been BAD. Not only did this company make sure they came out within TWO HOURS, they couldn’t have sent a more TRUSTWORTHY person. I HIGHLY recommend this company and more importantly ADON to anyone. He even showed me the thing I flushed so I could see he found it. He could have EASILY not shown me and sold me into buying a new toilet or even worse!! He was efficient, personable, TRUSTWORTHY, and he cleaned up everything too!! THANK YOU ADON!!!
01/08/2026
I'll be honest. Was upset about a hot water tank I'd just replaced having to be moved& hooked back up for them to complete the whole laundry drain replacement through basement floor. However the entire job was completed for the most part in one day. Also I'm very impressed with the way they redid water tank hookup. They did have to come back and install a brand new laundry tub for a couple hours the next morning. We are extremely excited to be getting caught up with our laundry!!
01/07/2026
Great service, priced right Tech was very helpful.
01/02/2026
They were very responsive. They came when they said they would and got the job done quickly. The technicians were also very knowledgeable professionals.
12/31/2025
Fast response and efficient and excellent service. Will definitely use them again for needed service.
12/30/2025
I called early Monday morning because my hot water tank had a leak. Michael Dicaro came out to give me an estimate right away. He told me he would try to get a tank in for me today. So, he was able to get a contractor, Sam Yeamen, to come and install my hot water tank. They were able to get my old tank out and the new one in before 4:30 pm the same time. I'm really pleased with the overall work that was done. I will definitely use this company again if I have a need.
12/29/2025
Timely, polite, and efficient.
12/29/2025
Rescue Rooter was great to work with. They were very professional and took good care of my home as they worked. The work was done well and timely.
12/29/2025
Rescue Rooter got me scheduled immediately (Nick arrived less than an hour after I called) and communication with everyone from the scheduler to the service members was fantastic. Nick was very professional and knowledgeable. He snaked the drain and spent time making sure everything was clear. I was very pleased with the service and would highly recommend.
03/04/2025
Step 2 of 2