Rescue Rooter Cleveland Reviews (Page 2)
Devin(sp?) showed up in a reasonable amount of time and explained the process and repair well. Reasonable price.
08/23/2025
The Tech explained several things to me, which I really appreciated.
08/23/2025
My old cast iron drainpipes were leaking very badly. I contacted a different plumbing company prior to contacting ARS. That company said that they would need to give me an estimate for the job. After waiting for a few days, I did not get an estimate I decided to contact another plumber. I found ARS. They sent out Bobby to repair my problem. Bobby was able to give me an estimate. He replaced the old cast iron pipes with new PVC drainpipes all in the same day. Thank You ARS tor completing my plumbing issues.
08/22/2025
Very prompt and courteous. Just got a quote for possible work wanting to compare pricing.
08/21/2025
The representative replacing our hot water tank, Jace Webb, was efficient, professional and helpful in explaining the features of our new hot water tank and how to maintain it.
08/20/2025
Adon was great! He came out and gave me an estimate. He was thorough, knowledgeable and friendly. The estimate given was reasonable and I will be using ARS for any future needs.
08/15/2025
Great work, our technician Devin not only did a great job but patiently answered my many many questions. Very helpful and informative, happy with the work. We’ve alway received the highest quality work, again and again. Even recommended you to my mother-in-law.
08/14/2025
Mike was great, explained everything well
08/14/2025
Very easy to work with and financing my water heater replacement took less than 5 minutes. Jace was my technician was very friendly, cleaned up after, did great work and explained everything to me. Give him and the company a 10/10!
08/13/2025
They were quick with coming out and checking our drains out. Justin the plumber was absolutely fantastic, and explained everything well to us! Highly recommend!
08/12/2025
I returned home after vacation on a weekend, to find my water heater had died and needed to get it replaced. John returned my call about getting an estimate within an hour, despite it being his day off. He quoted me a price, and set up an installation first thing on Monday. The installer was great and went above and beyond to do what needed to be done right. Highly recommend.
08/12/2025
ARS saved the day! Not only did they unclog our main line, but diagnosed issues to repair to keep our old house running optimally. The technicians were professional, knowledgeable, and extremely friendly! Thank you ARS! We will choose you again!
08/11/2025
Service technician came to my condo to give an estimate for work. He was very professional and kind. Highly recommend this company.
08/10/2025
Good work. The guys took care and reported concerns and conditions to monitor.
08/08/2025
Courteous and knowledgeable but unable to help with situation.
08/07/2025
I mean, Rescue Rooter, blew me away! One of the best and that's high praise coming from me...I hate everything! On time to the second, extremely smart and do they work hard. If you get Jace, he's a machine and he can fix anything. They work quickly and efficiently. Do yourself a favor, call them, you won't regret it.
08/07/2025
From estimate to completion, top-notch professionalism and communication even during setbacks.
08/06/2025
They did an excellent job, and we did have a little more complicated clog. Very satisfied with the work and explained everything very well...and gave options.
08/03/2025
I wanted to thank the office team in the service team that Provided great service I work for a waterproofing basement company and I accidentally hit a waterline. I called ARS early Saturday morning because the plumber that I had contracted Did not show up ARS and their team help me rectify my mistake when I accidentally canceled the appointment for one of our customers Seth was a big help. He got water on for My company’s customer immediately so our customer would not be without water the whole weekend. I hope it doesn’t happen in the near future, but if I ever hit another waterline again, I will definitely be calling ARS
08/02/2025
Thanks Seth ...great job really came through when we need you most. Keep up the good work.
08/02/2025
They did a awesome job
07/31/2025
homeadvisor
Very friendly, professional, thorough, and informative!
07/23/2025
Jarrett worked until the problem was fixed.
07/21/2025
Devin was very courteous and helpful to find root cause in f the leak
07/20/2025
Your technician was excellent. He was efficient and clean as well as pleasant and professional. He is definitely a keeper!
07/19/2025
Hard worker and done the same day!!!
07/14/2025
Jason was very helpful and knowledgeable. He identified the issue very quickly and then was very efficient addressing the problem as well. Would highly recommend their service to anyone with a plumbing emergency.
07/13/2025
Our hot water heater stopped working and we needed to replace it. We got a quote from our heating and AC people but they couldn't do it for a week. We shopped for a new water heater at Lowe's and they referred us to ARS/ Rescue Rooter for the installation. They ask for photos and did a phone consultation and gave us a competitive quote one evening and installed our new water heater the next day. Jake the installer was outstanding.
07/11/2025
Yes, very nice and did excellent work
07/11/2025
homeadvisor
Jarrett is very professional and knowledgeable!
07/10/2025
The job was performed perfectly and efficiently. Thank you for your assistance.
07/10/2025
Great personality with every one keep up the great job mannnnnn the workers are fantastic...
07/10/2025
The entire team was nice, friendly and explained everything clearly. Would definitely recommend.
07/09/2025
I was very pleased with Mike, he was very nice, friendly and helpful.I am glad he came and got the job done quick and correct.
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07/08/2025
Jason was great, he analyzed the drain and knew what it needed, he went to work and got the water down. He even went back in and did a final run through the drain after he had me run water and flush toilets.
07/06/2025
Service technician was polite, friendly and knowledgeable. He explained the problem and what it would take to fix it.
07/03/2025
The new water heater looks great. Technician is very competent with a wonderful personality
07/02/2025
Absolutely would recommend these guys.
Kept me informed and kept at it till the pipe was cleared, even calling in help.
Left my bathroom cleaner than when he started.
07/01/2025
The two technicians, Bob and Anthony worked harmoniously together. They covered all of the cupboards and blocked off other areas, so they wouldn’t get concrete dust on them. They left the house very clean and did a fabulous job, locating and repairs the underground water leak.
06/30/2025
I really appreciate this company and I would highly recommend them. They are thorough, and they like to be accurate and I appreciate that so much. Thank you Justin for your hard work and really seeking out our issue. Tell your boss to give you a raise sir.
06/30/2025
Repeat customer here--and this is why:
A+ Exceptional service AGAIN by Jarret, this time for a different plumbing problem.
Jarret carefully did some troubleshooting, identified the leak, selected the best way to stop the leak, and executed his plan to perfection!
We're so thankful and appreciative for ARS Rescue Rooter.
Addutionally, we had great customer service in the scheduling of the appointment and dispatch call 30 minutes ahead of the arrival of Jarret.
Thank you ARS team!
01/21/2025
Jarrett the tech got here promptly and fixed the problem in no time, I would recommend RR to anyone needing plumbing help
08/21/2024
The best,the techs are awesome service is an a+ would definitely recommend
07/05/2024
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