Rescue Rooter Cleveland Reviews (Page 2)
Sam yeamen is the best he has been servicing my many properties for many years great Plumber and a great guy when I think plumbing I think Sam great prices fixed fast.
12/28/2025
Dispatch was efficient and service was scheduled quickly. Our tech, Sam Y., explained the problem well, fixed it and then explained what was done and next steps. He was friendly and very professional. He also made certain we weren’t overpaying by offering the company discounts that I hadn’t seen online. Overall a good experience. Nice have the lines running smoothly!
12/28/2025
Xavier was very prompt and explained everything for me to understand. He cleared what he could and got us up and running again. Thanks!
12/27/2025
Everyone, from Kat who answered my call, to Cory the supervisor who promptly got a technician lined up, to Gerrit who did the work by unclogging my kitchen sink ... and beautifully cleaned up! ... polite, efficient, knowledgeable and quick. I will definitely refer this company in the greater Cleveland area to anyone I know who needs plumbing help. Thank you so much!
12/27/2025
They were prompt? very professional, and affordable.
12/26/2025
drain cleaning went great!
12/26/2025
Nick was very professional and knowledgeable. Would like him to be the one to come back with any future problems. Great Job!
12/23/2025
Great customer service, Very punctual, Communication was amazing, And the job was done with precision
12/23/2025
The technician who came out was knowledgeable and straightforward. However. The bait and switch between what the website offered vs what I paid is borderline predatory. Don't over a service for one price on line and not have an explanation for the specific situation it can be applied in. Further, the website said $79 dollars for the service I thought I need, was quoted 99 over the phone and paid somewhere way beyond that. The only reason the star count is at a four is the Technicians knowledge and desire to help.
12/23/2025
Sam was great, let me know everything he did.
12/22/2025
Sam was an excellent, professional, and of corse helpful in my time of need
12/21/2025
Technicians was very helpful
12/19/2025
Xavier was very nice. Very respectful. He came in cleared the drain.
12/19/2025
Ars Rescue Rooter has always been very responsive to our Restaurant's plumbing needs! Fast service and good pricing!
12/19/2025
Bobby is AWESOME and PROFICIENT.
12/17/2025
Prompt service. Took care of problem.
12/16/2025
Excellent customer service willing to help and and overextend to solve the issue
12/16/2025
Bryce did an excellent job solving the issue and was very polite.
12/14/2025
We had such a good experience using Rescue Rooter for a slow draining sink. From the woman on the phone who was able to schedule me same day, to the plumber Xavier - everyone was kind and helpful. He was on time, super friendly, and was able to fix the sink! Price was reasonable and our sink is draining! I’d use them again and recommend to family and friends!
12/13/2025
Sam-I-Am (Sam Yeamen) was very sweet and knowledgeable. He took the old and put in the new and improved water tank and now we have hot water again!! Literally took him less than the 2 hours I was thinking it would take. Finally found someone I trust to come into my home and do the job correctly. Calling him for any issues in the future! I only gave 4 stars, not because of him but because the price was higher than I was told over the phone through Lowes but no fault to Sam-I-Am.
12/11/2025
Don did a excellent job.
12/10/2025
Fast, efficient, on time and very reasonably price. Xavier was awesome. Personable, informative and efficient.
12/09/2025
Ken was professional and prompt. Nice guy that got the job done fast. Snaked the sewer and explained everything to me.
12/07/2025
John and his whole team were very professional very clean, courteous and interested in my needs. They came out the same day and in a couple of hours I had a brand new hot water tank. The cleanup was great and they hauled away the own hot water tank.
12/05/2025
The service was good, but I felt that the estimate kept going up. I was quoted $175.00 if they had to go for parts to repair my bath sink drain but the price when finished was $375.00. I had a $75.00 coupon, but I feel that the price still should have been at the $175.00 price
12/03/2025
Quick, straight to the point! In and out, no nonsense, no bs. Tech was friendly no complaints. I am very happy...
11/30/2025
Don worked very hard to get my main line sewer cleaned. He explained everything he was doing. He answered all my questions. He is asset to your company.
11/28/2025
Great job and simple fix.
11/28/2025
Adon is a wonderful employee , very kind did a fantastic job , I would high recommend him to anyone anytime.
Thank you
03/11/2025
Was quick on time and same-day service Sam Yeamem did a great job would recomend
02/24/2025
Our tech, Sam, came out and got my sewer line cleared of all roots in minutes! Definitely helped save me 8+ hours of sucking water out of my basement! Will definitely use again!
01/18/2025
Ken Theriot was a previous technician. I really appreciate his work and thoroughness to complete the job. Yesterday was a different technician. Thought job was complete after 6 1/2 hours. Needed to call back next day as the leak was not fixed.
04/01/2024
Did his job and fixed the problem... 👍
01/15/2024
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