Rescue Rooter Cleveland Reviews (Page 5)
Great and fast work was done! Definitely recommend
04/15/2025
The team did fantastic work and solved a huge issue. They were extremely knowledgeable and reliable. Great experience working with them!
04/15/2025
Best company in Cleveland hands down Brice is a great plumber and fellow veteran.
04/12/2025
Fast service, kind technicians, overall as amazing as a plumbing call could be.
04/10/2025
Friendly, fast, knowledgeable and efficient.
04/09/2025
Great job these guys did Ralph knocked it right out was very informative definitely going to use these guys again
04/08/2025
Came on Sat to assess then returned on Sun to resolve. Bit of a challenge that they were able to resolve. Great work!
04/07/2025
Listen...Jason was on time, courteous, and very knowledgeable. That's not even the clencher, he was so convincing that I trusted evey word that came from his mouth. If all of the technicians are like this, this company will be a household name across the country in no time! Here's to bringing back TRUE customer service!
04/06/2025
Absolutely amazing super professional knew exactly what they were doing and the price was Straightforward and fair I’ll Definitely use them as my go to service
04/06/2025
Devin was excellent from start to finish really good job 👍.
04/05/2025
Had a main sewer line draining slowly. Two gentlemen came in with a snake and tried repeatedly to clear the sludge out of the line. They were not successful with the snake. They gave an option to do to do a hydro blast at an addition cost. But for this visit they didn't charge me. I will be happy to do business with them again.
04/04/2025
We recently had a pretty major plumbing issue and ARS did an amazing job. They worked so hard to find the issue and repair it. They went way above and beyond to take of the issue for us. I would recommend them to anyone and will use them again if we ever need to.
04/04/2025
Can't be happier with the work done by Rescue Rooter and Ralph. Professional and accommodating to work with my hectic schedule. Work was 100% to my satisfaction and no intrusion on our busy lifestyle. A1A Professional Job!
04/04/2025
They did all they could. Couldn't fix the problem with sewer line drain so I wasn't charged. Marco the plumber was nice and knowledgeable didn't try to upsell. However I did ask about main line location service and was quoted a very reasonable price. Would definitely recommend this company and will use them in the future.
04/03/2025
Very nice reps, kept me informed throughout installation.
04/02/2025
Clogged main no more
04/02/2025
Seth was excellent and very knowledgeable
04/01/2025
The guys came out and they covered their shoes and went to work. They were really good and fast after they was finished they came up and explained everything to me and even gave me information about a clean up guy
03/31/2025
Extremely quick turn around on a sump pump replacement at a price that beat competitors by nearly one third. Bryce was super easy to work with and offered assistance with any other quotes needed for related tasks.
03/31/2025
I rarely give a five- star review cuz there's always room for improvement but not in this case
I would have given 6!
Bobby the Plumbing Tech, was not only Professional & Thoughtful his intelligence with plumbing was off the charts!
Bobby did a thorough investigation before touching my HOUSE.
THIS could've gone very differently
with any other COMPANY/TECH!
I am letting anyone(not just family and friends) know about this company!
I have used them in the past and always get the same Extraordinary Results!!!!😃
03/31/2025
Friendly Staff! Ryan was awesome! Very informative. Would recommend
03/31/2025
A1 service!
03/28/2025
Great experience and customer service
03/28/2025
Plumbers were very polite and careful not to dirty up our house or bathroom. We couldn’t ask for better service at a reasonable price.
03/28/2025
Professional, Quick, Affordable and Trustworthy. The plumber that came to our house, Ralph, was friendly and very knowledgeable. We will definitely be coming back for all our plumbing needs.
03/27/2025
Excellent price and service and very nice workers!
03/27/2025
Jason was absolutely fantastic! I will never use another company for any plumbing needs. Can’t recommend enough!
03/25/2025
The technician was very personable and polite, thanking for door opening when he had his hands full. He worked quickly and expressed appreciation for my having drained the old water tank. He willing offered answers to all my questions. The new tank is in and I had warm water to wash my hands this afternoon. Thanks. The company responded quickly to my phone contact and my new water tank is in the next business day.
03/24/2025
I called the night before and booked an appointment. They came the next day first thing in the morning. It wasn’t an emergency, (backed up drains) but they were there quickly.
There was some confusion regarding the price the next morning. The scheduler quoted me a price after I asked questions and told them what service I needed .
When the person arrived and looked at the situation he quoted another price.
There was An online promotion , which was why I called this Service said sewer drain clean out $93.00.
I asked the scheduler if there were any other charges and she said no. All drain
Clean outs are $93. On the morning of the service I called the office and they said that the $93 was for the main line clean out. I asked why my drain clean out at $189 was more expensive than the main line
Clean out. The person said they were running a special on Main line clean outs which was normally over $400, and that was the special they were running. It Didn't make sense to me. So the moral of the story is make sure there is an understanding of the pricing before they come out. Once they are in your house it’s tough to say no and send them on their way.
At this point the water is draining so we will know in a few days if everything is
Working. The technician was very good .
03/24/2025
After a couple bad experiences with other companies, I got the exact service I was looking for. John and Jace were professional, knowledgeable and courteous.
03/24/2025
Bobby very professional and fast
03/24/2025
Did a great job analyzing the situation and did not try to get me to pay for what I didn't need. Very professional
03/24/2025
Easy scheduling and professional, friendly service.
03/24/2025
Happy with my new tank
03/21/2025
I would highly recommend this company. The two gentlemen that came out were very nice and did a great job unclogging my basement drain. I had a different company come out, not even an hour before them and quoted me some crazy price stating that I had to have the floor dug up and new drains put in. Without even trying to snake it first. These guys were very honest and professional, it’s hard to find and great company like this. Highly l, highly recommend!!
03/21/2025
Marco was great. Found the problem gave me an solution to what needs to be done. Thanks
03/20/2025
Right on time. Diagnosed problem fixed in timely fashion. Tech polite and courteous.
03/20/2025
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