ARS/Rescue Rooter Columbia Reviews (Page 2)
The onsite rep was great with his work and thorough with his findings.
10/17/2025
The rep was very knowledgeable and respectful respectful. No issues.
10/16/2025
Excellent service! Thank you and referring you to my Mom in Augusta ,Georgia.
10/16/2025
Franklin arrived professional and promptly. Explained and answered all questions. Very informative. Appreciate the job and services
10/16/2025
The technician was thorough and courteous.
10/16/2025
Everything was on time, And the person was very knowledgeable
and courteous.
10/15/2025
Excellent job by Chris doing preventative maintenance on our HVAC system. Showed up as scheduled, was polite, took his boots off before coming inside, and cleaned up. ARS and the technicians have been great.
10/15/2025
Jaylin Kershaw was an exceptional HVAC technician!
10/14/2025
Steven did a HVAC maintenance check of our 5 year old Trane. He had good insights & answered my questions with kindness. We will use ARS Rescue Rooter again.
10/14/2025
Knew his job well.
10/14/2025
Justin was very professional. He explained the services and recommend other options to help my system in future.
10/13/2025
He was a awesome
10/12/2025
All went well. Call rec'd to notify they were on the way. At arrival we reviewed status and history. Rep went out and services the unit gas/electric. Reported on my one concern and anything else as necessary. Job was completed to satisfaction. Entire process was professional and complete. Thank you for such professional and through staff.
10/10/2025
I used their service through Lowe’s for their maintenance package at $69. I am glad I did because I bought my house and had no clue what the deal was with the a/c, they checked it out and said everything looked good. I was told my unit was much newer than I assumed. They recommended a few things to make my a/c run more efficient but there was no pressure involved. Will work with them in the future for sure.
10/09/2025
Wonder ful job
10/09/2025
Tech was very professional
10/09/2025
Mr. Phillips was fast, professional and courteous. Definitely the best experience from an HVAC professional thus far.
10/09/2025
The technician was awesome. He explained in detail the problems with my unit.
10/09/2025
Great workmanship and quality from the installers
10/03/2025
Service provider was on time, very polite, and very helpful.
10/03/2025
Tech was on time, and very informative about equipment and any recommendation. First time using this company and was satisfied with performance.
10/02/2025
Steve was very helpful and knowledgeable. He was thorough and intentional about helping us because we are a non-profit.
10/01/2025
The service and the guys that came out was outstanding. Very friendly and professional.
10/01/2025
This is an excellent company, for all your hvac needs, I purchased my system two years ago, and with the maintenance plan, my system has been running smoothly.
10/01/2025
Jaylin was very thorough on servicing my unit in preparation for the upcoming winter. He was very nice and professional.
04/22/2025
Bryson called me ahead of time and showed up just when he expected to. He was extremely professional and took time to explain everything to me. Being a very new house, there wasn’t much to be looked at or done with the system, but he did give me a few things to be aware of for the future.
12/19/2024
Steve was right on time, actually early in the time slot. Very friendly and knowledgeable. Pointed out a few issues that needs correcting and offered solutions they could perform. Need to discuss costs with my better half. Very professional and thorough. Will continue to use and recommend to others.
09/21/2024
The ARS Rescue Rooter Heating & Air is excellent, I highly recommend them for you HVAC needs
02/29/2024
This young man STEVE wow so polte and respectful. Introduced himself (ARS). Came in and explained what he checked. My thermostat ALL WAS WELL. I LOVED HIS ATTITUDE YES PLEASE SEND HIM BACK AGAIN KATIE C. WALKER 👍
09/19/2023
ARS texted amd called me to let me know my technician was on the way and provided me with the name so I could check went the tech arrived. Chris, the tech, was very professional. He kept me aware of what he was doing throughout his visit. He went about his work in a businesslike manner. I would be happy for him to perform service on my HVAC unit in the future.
06/29/2023
Steve, our HVAC Technician, was very polite. He also kept me informed of what he was doing and the final results.
09/15/2022
Joel was very nice and courteous and professional and he found a problem and fixed it. I’m so happy that he fixed the problem. Thank you Joel.
08/10/2022
