ARS/Rescue Rooter Columbia Reviews (Page 3)
Friendly prompt service Jaylin was professional and very knowledgeable and gave us tips to care for the unit.
03/23/2026
ARS technicians were very friendly and professional. They went straight to the problem. It happen to be the compositor and I was thinking that it needed freon. I thank God for that. It was a reasonable price. Thanks ARS
03/21/2026
The service tech was very thorough and explained the condition of our units well.
03/20/2026
Darryl provided excellent service & hospitality.
03/19/2026
It was quick and he was friendly. The only issue I had was they rescheduled me 2 times before I had a technician come to my house. I got my ac tuned up for a great price
03/19/2026
Chrishawn was very professional, kind and precise. He did an excellent job, he took the time to inform me of the work we performed. He provided additional information about a product that would help me with my allergies. Thank you Chriswan.
03/18/2026
The guy was very nice and respectful. I would like for him to come again.
03/17/2026
My service person was excellent and professional. He explained the service provided and I appreciate that very much.
03/15/2026
I can't say enough about how good of a job ARS did. I met with the Daniel on Wednesday to purchase a replacement HVAC system. He made the process as smooth as possible. On Friday Jameel and Chris came to remove our old system and install the new one. They explained the best placement of the new system and the got started. They did a fantastic job and were finished on Saturday afternoon. They did a great job on the installation and clean up. I would highly recommend ARS and this crew especially!!!
03/14/2026
Noah was very polite and professional . Really good service.
03/13/2026
Fast service, professional service
03/12/2026
Franklin was very informative and very patient with helping me understand the problem.
03/10/2026
Friendly, fast and courteous service. The price was great and the technician very knowledgeable.
03/10/2026
Great service quick and very professional
03/09/2026
The technician was professional, arrived on time, and quickly diagnosed the issue. He explained everything clearly and in great detail! He had our air conditioning working again in no time. Thank you Daryl S!
03/08/2026
Home A/C went out and ARS fit us into a busy schedule, working past normal hours to get us taken care of. Very friendly and professional. Highly recommend.
03/08/2026
The technician was awesome. DeWayne was courteous helpful and quick. He also explained to me options that ARS was offering on a UV light.
03/06/2026
Very polite and professional.
03/06/2026
Dwayne was very courteous and very professional I’m very happy with the service I’m receiving.
03/05/2026
Polite and professional
03/04/2026
My Technician, Bryson was very knowledgeable and was able to ID the issues and guide to the best solution to fixing my unit. He is a true asset to your company.
05/03/2025
Stephen was knowledgeable, personable, and helpful. I would not hesitate to recommend the company.
04/24/2025
ARS did great a job putting in new hvac system in a few hours. Workmen very professional, courteous, and cleaned up when job completed. Jason (salesman) was very patient, informative, and helped me through the entire process. Jason(workman) was great and explained everything well to me. Appreciate all of them and very satisfied with new hvac system and warranties.
March 2026
I am a 72 year old widow in poor health with recent stroke in Sept 25. I live alone on fixed income. No family in area. I trusted Jason/salesman for Ars who sold me $1200 hvac system and assured me no duct problems seen. ARS was my 2nd opinion. First opinion was full duct system replacement needed. Signed duct waiver as Jason directed me. Called ARS multiple times about system after placed. Repairs done to hvac system filtering and ducts vacuumed per their report for debris. Single wide Mobile home chilly since winter began and kept heat on 70. Called ARS again multiple times and Feb electric bill $650. Serviceman came and reported large holes in duct. Heating the ground. Placed sheet metal on holes and charged $250, and told me no other holes found, and no replacement needed. ARS rep told me I paid for hvac system and the duct problems are my problem and they were not there to verify what Jason told me. I am very unhappy with how I was treated and see no appropriate customer service or concern while I am paying monthly for hvac loan bill.
11/12/2024
The technician was very outstanding withe his work and I appreciate his business and helping me today because it was long overdue it was discussed a while back having this done you all are the best look forward to continue working with you all in the future have a great day thank you again Mr.Chrishawn Grayson is very intelligent an understand his line of work an make the residents feel that don't have nothing to worry because the job is going to get done right an on time I would recommend him to service family an friends an the ARS Heating &Air conditioner Services their are other staff employees that service are also good an all of them are very respectful thank you again ARS have a bless day
01/11/2024
My 20 year old HVAC had a good run, but all good things must come to an end… and it did. After getting several estimates, I went with ARS, and I’m glad I did! The guys were so professional and friendly, and kept me apprised of what was going on throughout the installation. The new unit looks fantastic, and they even included one of those fancy smart thermostats! 🤣 Love it, and love the quality service I received!
UPDATE: Eighteen months later, due to all of the power surges/outages we get in my area, the capacitor went out on my AC. I called ARS, and once again got fantastic, timely, professional, friendly service from Steve. Very happy with the quality of service from this company so far!
03/06/2026: Received my yearly maintenance today, and I’m still pleased with the quality of service from everyone at ARS!
01/19/2023
Noah cleaned and serviced my AC Unit he was very knowledgeable and professional. During my cleaning we identified an issue with cooling. He was able to order the part and return the next business day. He installed the part and did a great job.Noah was the most detail oriented my system is running great! Thank you Noah for doing a fantastic job! I highly recommend ARS!
12/14/2022
