Rescue Rooter Dallas Reviews (Page 1)
Tech came out during window I was given. He was super knowledgeable and friendly. After identifying the issue he fixed my plumbing issue easily. Great price.
11/01/2025
Quick, polite, and totally reasonable!
11/01/2025
The technicians are working diligently to complete the task although there was mistake from the retailer.
10/29/2025
Michael Carranza was amazing. From calling to inquire about availability to when he was at my door ready to assist with the drain services was less than 45 minutes on a Sunday! A+ service, he was super kind and informative of the process, very clear on any questions I had and was quick to diagnose and fix the issue. Amazing attitude and even better service. Would recommend to anyone in need of their services, will definitely be a repeat customer if ever needed.
10/26/2025
Tech was extremely informative
10/23/2025
Service from this company was absolutely phenomenal from beginning to end. Unfortunately, we woke up to a leaking water heater on a Sunday. Other plumbers we reached out to were listed as 24/7 but no staff available to come out til the following day just to look. Also their fee to just show up was very expensive.
Rescue Rooter was able to get someone out to check the problem that same day for a reasonable fee. Communication with the kind scheduler and the assigned plumber James Neugin was great, timely and professional. James was a really nice guy who is very knowledgeable about his craft, what our problem was and what was needed to resolve the issue. He patiently took time to make sure we understood all our options of product and pricing. We felt comfortable trusting his recommendations which was helpful in making the right choices and decisions. We ended up needing a new water heater and we are extremely pleased with how efficient and thorough James was able to take care of the install the following morning. Thanks James for a job well done and we appreciate you incredible service:)
10/21/2025
Professional service and respectful technician.
10/20/2025
Very good professional tech.
10/19/2025
Great services
10/19/2025
Called *** after another company stood me up. I was scheduled noon to 4pm (on a Sunday). ****** came out a bit late, but did an outstanding job. Had a good solution to my problem. Overall very pleased with ***.
10/19/2025
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Antolin was great. We always have great results with ARS. Thank you
10/17/2025
Shane was great. Very thorough and ethical. I definitely would recommend when looking for honest work.
10/17/2025
Very helpful and very knowledgeable
10/16/2025
The young man was pollute and informative. Wonderful service and planning to recommend your company
10/15/2025
I called them around 4am and they answered! I had a non emergency and they made me an appointment that same day. Someone from the local office called to see if the tech could come earlier than the scheduled time and of course I was happy with that. Brayan showed up very polite and professional. He did his initial check of the areas, inspected the toilets that I had delivered the day before. We discussed pricing and he went to work. He did an excellent job of replacing what was broken, cleaned up the work space and hauled away the old toilets. I was pleased with the customer service, scheduling, professionalism and I would use them again.
10/11/2025
Excellent service and met all requirements of the job.
10/11/2025
I just want to thank Shane he was great he knew what to do I am so happy if I could give him more I would
10/10/2025
A BIG thank you to Shane Bradley for coming out and being very helpful in explaining everything that was going on with the plumbing. He was very sweet and caring! It's always nice to have people coming in and having a good attitude! Thanks Shane!!
10/10/2025
Experienced technician. Did a great job. Friendly fine fella. Thank You Shane
10/09/2025
Quick and easy, got right to the problem Michael Carranza did a great job !
10/09/2025
Michael did a great job cleaning out the drainage pipe in the front yard.
10/07/2025
LaVonte was extremely polite & professional.
10/07/2025
They were out fast , great job, 1/5 of the price any where else and set up for free inspection. I will never use anyone but them again!!!!
10/06/2025
Excellent service!
10/05/2025
Darryl and Mike were there ARS plumbers who came to address our issue. They were fabulous. They were friendly, fair, and very helpful. The problem was quickly identified— and they included me, showing me the issues. A temporary solution restored functionality to our only bathroom. The repairs that were necessary to fix and fully resolve the problem were explained — and they took the time to show me the camera view in real time. Ultimately, they provided me with a repair cost that was both reasonable and fair. I would highly recommend ARS and their plumbers, Darryl and Mike.
09/26/2025
I was so impressed by the work completed by Brian and his coworker. They solved my problem with the water pressure. I would recommend this business to anyone with a plumbing problem.
08/11/2024
They came to my home very quickly. Troubleshooting the problem turned out to be more expensive overall, as the problem ended up being the toilet, not the sewer system. Once the toilet was replaced, the problem was solved. Brayan Mendoza was excellent and came back the day after installation to make adjustments to the tank bolts.
12/19/2023
Sixto did a fantastic job on our plumbing today definitely recommend him. Have used ARS for past few years both plumbing, and HVAC. Always great work highly recommend
Today used the plumbing division of ARS. Outstanding in all areas. Chris who came out and did the work was highly knowledgeable, and excellent work. Highly recommend.
Fantastic experience from the time I called the person who took my call was professional, courteous, and took time to answer all my questions. The company immediately booked my appointment. Roy F. Visited our home. Roy is highly knowledgeable, professional, personable, and provided the best-to-date experience we have had in 40 plus years with any HVAC company. Highly recommend ARS. Recommend Roy be in the promotion chain and given a raise immediately as an employee that makes ARS what it is fantastic. We appreciate the exemplary service to our home. James S.
06/26/2023
We were happy with service .great technician
02/01/2023
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