Rescue Rooter Dallas Reviews (Page 2)
Alex was very thorough and informative when it came to explaining all the details. I’d definitely work with ARS again
09/24/2025
I enjoyed the technician we had, he was very thorough and professional. He didn't waste time getting right to the problem. For any other plumbing problems at my residence, please send him.
09/24/2025
Michael Ganger very professional and knowledgeable. I give him a 10.
09/22/2025
Awesome service! Elijah was so professional and informative! Walk us through the problems on the camera. Such a wonderful deal on a Sunday!
We were blessed to call the right company! I will spread the word and refer others! Thank you so much for excellent service!
Elijah is such an amazing tech!🤗🤗🤗
09/21/2025
Elijah was very professional at what he did he did a wonderful job he was very friendly I will recommend him to anyone who need help.
09/20/2025
Very helpful and ready to work without any problems. I highly recommend.
09/19/2025
My sewer line was blocked and I called ARS, as I saw a special on sewer clean out. The appointment specialists were very pleasant in making the appointment for me. Mr. Shane Bradley was sent pretty promptly and went the extra mile for me in clearing my sewer drain. He was most courteous and didn't rush the job. Very friendly individual. I appreciated that. Thank you Shane and ARS. Robert
09/18/2025
I had 2 water heaters installed today. I was very apprehensive about getting this done ,because of a bad experience with water heaters years ago. Israel the lead tech was amazing . He lined out exactly what the process was and he followed it to a T.
Cleanup was done without even asking . The process was quick easy . I would without question use Israel and Roto rooter again.
09/18/2025
Jose Gomez came out and did a tankless flush on the HW heater and worked on some gas leaks. He was professional, friendly and so easy to work with.
09/18/2025
James was extremely friendly. He gave me a quote, as the main line could not provide that first. Quote was reasonable and on par with a similar company that had given me information when dealing with my AC this summer. James talked me through all the steps that needed to be done for the flushing of the water heater, and cleared up any confusion I had from the installation last year. It went quickly and smoothly. I would love to work with him for all my water heater needs.
09/15/2025
I had the main line snaked out and had some roots removed, Alex was great ! He was very knowledgeable and pleasant to work with. I would recommend your services to my neighbors .
09/15/2025
We received exceptional service from this company. They were on time and very professional. Alex and his team member were great. I would definitely recommend them.
09/14/2025
Great, fast service... He cleaned my pipes out well... Very pleased with the service and also for all the tips.
09/14/2025
The service was fast and the price was negotiable. Would use them again for quick service.
09/13/2025
Shane was GREAT! He came out and had my shower and sink draining again in time. Amazing
09/13/2025
Excellent!! Shane was super nice and professional I highly recommend!!!
09/12/2025
Good work, fair pricing and timely install
09/11/2025
Very experienced
09/11/2025
Discovered slow leak in water heater installed 8/19. Called ARS and plumber dispatched immediately. Plumber arrived within 30 minutes and immediately fixed the problem.
09/11/2025
Alex came out to clear the sewer drain. He was engaging and professional. Although, Alex couldn't clear the drain. He did the best he could to try. He is sending a tech with a camera to determine what's going on with the line.
09/10/2025
Really great service! Michael and David were very friendly, professional and helped get my plumbing issues back on track!
I'm not gonna lie, this place is expensive - but they are very up front about their pricing. They'll get the job done, communicate with you each step of the way, and then clean up like they were never there.
09/10/2025
Michael was an awesome plumber. He handled the job efficiently and insured he could handle it with no worries. We continue to work with this company because of today’s service.
09/09/2025
Shane Bradley was polite from the beginning to the end of our service appointment. He took time to really assess the situation and how best to tackle the issue. Then he took time to make sure the issue was fully resolved, not just “good enough”. I should also mention that our issue happened at 6pm on a Sunday (always a weekend … ALWAYS ; ) ) and it was so helpful to be able to call and speak with a real person during weekend hours, scheduling an appointment for the very next morning! Then the company calls you right after the appointment to make sure you are satisfied. We cannot recommend Shane and ARS Rescue Rooter enough!
09/08/2025
Great service. Micheal Carranza was great. Very clearly communicated the process , price and explained next steps. Highly recommend.
09/07/2025
Alex, the tech, was pleasant, knowledgeable, and respectful.
09/05/2025
Very good service. Reasonably quick. Did what I needed to be done. Didn’t upsell or try to do anything extra. Decent price for same day service. Did a couple of things like run my boiler, hooked up my washer and general home inspection. Sixto was very respectful and seemed very honest.
09/04/2025
I called around 5:00 p.m. because we had a major leak at the water meter. They had a young man at our home within two hours of my call. He diagnosed our problem as exactly what we thought it would be, gave us an estimate and explained the process. They had to wait until the next morning to fix the issue but the young men arrived early and made sure that everything was up to par before they left. I would definitely use them again if needed.
09/04/2025
Thanks Mr James for your time and patience.
I
09/02/2025
I had four different plumbers to come out over a couple of weeks. Harmony Plumbing came three times and left plumbing in worst condition then they found it and wanted me to commit to sewer line repairs that would cost 💲 12,000.
Another plumbing couldn’t unstop the line either. I was desperate and was planning to snake it myself! As I was researching how to snake a sewer line ARS ad appeared, I thought what do you have to lose by having one more plumbing company try. Shane came out and made me feel better immediately with his personality. Shane also fixed the issue within 15 minutes!
I will sleep well tonight knowing I don’t have a stopped sewer line.
Thanks so much!
09/02/2025
My technician, Sixto, and Rescue Rooter were amazing. We had a blockage on Labor Day. I called and they were out within 90 minutes. They cleared the blockage within 15 minutes. I highly recommend this company!
09/01/2025
They showed up on a Sunday in the rain and unclogged our main drain for $83. Thank you!
09/01/2025
Michael was incredibly professional and did a fantastic job.
08/31/2025
Came late in a Saturday night and worked hard to fix the problem.
08/31/2025
Mike, and Darryl, were very professional and friendly. They answered my questions. They performed their jobs in first-class fashion. Mike, and Darryl, are great. I recommend Rescue Rooter as they offer fast, honest, and excellent service.
08/27/2025
Plumbing issues can be a nightmare. This is the second time I've called and used Rescue Rooter and they sent James out. The first time was last year for a busted shower pipe, this time is was under the kitchen sink. What a Godsend he was. James came in pin pointed the problem area and got right to it. My leaking pipe was fixed in a reasonable amount of time. I am so grateful for him because he was so friendly, and very knowledgeable. James is a valuable asset to your company, and I will definitely recommend him to everyone I know. Thank you James and Rescue Rooter..
08/18/2024
Very happy, will use this company again. Shane, Elijah, Daniel, and especially James. All very professional and explained everything to me. The Man of the Hour was James. Again, very professional and explained the problems and the repair process. Many thanks.
10/07/2022
I've used them for 15+ years for a reason. Highly recommend. High integrity and very personable.
09/30/2022
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