Rescue Rooter Dallas Reviews (Page 3)
The tech who came was on time, professional, and friendly. His supervisor was knowledgable and inspected the condition of the sewage mainline. He provided me with suggestions and advice both of which I will consider. No pressure and the first tech that handled clearing the line was in and out in less than an hour. ARS has solid employees and representatives. I will always use them for any future plumbing needs.
08/25/2025
Following 2 days of reviewing and interviewing 3rd party (Plumbing) installation companies i felt most comfortable chooseng Lowes. The didnt push add-on, upgrades, etc. The installers were very professional, informative and friendly.
08/25/2025
The company didn't try to rip me off.
08/24/2025
Very thorough and professional work. Friendly and honest technician.
08/24/2025
Very good experience. Sixto was professional, explained everything and made recommendations for other needed work which I believe we’ll do. Good teamwork!
08/23/2025
They took care of my needs quickly and efficiently. The technician, Alex, explained everything as he went.
08/23/2025
We had them clean out our clogged main drain line. Extremely fast, same-day service. Customer service provided excellent communication and updates to us about arrival time. Even though it was an emergency need, they offered the same price as a special they were running. The tech was knowledgeable and friendly. Very good experience working with them.
08/20/2025
LaVonte was very thural, professional, and explained my options
08/19/2025
I called this company to help me clean out a lot of grease in my kitchen line, and they were able to come out same day. Shane took a lot of time to talk me through the process and my options, and never made me feel pressured to go with a specific service, which I really appreciated. Very happy!
08/19/2025
I would use them again they came on time, cleaned out my lines and got rid of the clog, the staff is friendly, calls when on the way, and has reasonable pricing. I highly recommend. Shane was very professional and through.
08/18/2025
Cool
08/17/2025
I would like to thank James Neugin for his service.He was very pleasant, and he explain everything that he was doing. Thank you Rescue Rooter for your service. 5 stars and beyond
08/17/2025
Outstanding job.
Highly recommend!
08/17/2025
Highly recommended, came same day and fixed the problem with ease.
08/17/2025
Great service guy was really professional
08/16/2025
Installation was on time and fast
08/16/2025
Great service a bit pricey though
08/13/2025
The service is great, the technician Shelton Richardson explained everything to me and answered all my questions
08/13/2025
Arrived almost 1.5 hours after expected, but finished it in the time I was told they would. I inspected after completion and everything was as I requested. Communication was excellent. Overall extremely happy with the finished product.
08/12/2025
Tech extremely courteous, knowledgeable, and efficient..I highly recommend ARS 👌
08/12/2025
On time and Israel was extremely nice and cooperative. He was quite professional.
08/11/2025
Good service 👍
08/11/2025
Excellent service very nice and knowledgeable technician
08/10/2025
Very professional and took Care of the problem without any issues.
08/10/2025
The guys were very proficient and polite. They did the job well within the quoted time frame. I am impressed with.their professionalism and cleanliness and the we’re hands down the best I’ve seen in a long time.thank you very much guys!
08/08/2025
The technician was very thorough and knowledgeable, great reliable service!
08/08/2025
These guys were awesome. From the person who scheduled me to the technician, Michael Carranza, who came to my home, I was treated with kindness, respect and understanding. Thank you, Michael.
08/07/2025
Michael was super professional and very nice
08/06/2025
Great!!!
08/06/2025
homeadvisor
Very knowledgeable, willing to share what he was doing and what he was looking at. Darrel was amazing
08/05/2025
Alex was very personable and very professional, and HE UNCLOGGED THE MAIN DRAIN LINE WHICH THE PREVIOUS PLUMBER COMPLETELY FAILED AT 🎉🍾
08/04/2025
James from Rescue Rooter is the kind of plumber you hope shows up — and then never want to let go. He was honest, thorough, and incredibly hardworking. He found the problem quickly, explained everything clearly, and started digging under our sidewalk — in the rain at 1 PM and in direct sun by 4:30. He stayed until he made real progress and gave us a clear path forward.
We’ve had our share of hit-or-miss experiences with plumbing companies, but this was different. James didn’t cut corners, and he didn’t vanish when things got hard. He was out there solving the problem while most others would still be “working up a quote.”
Rescue Rooter, you’ve got a real one. Don’t lose him.
08/03/2025
Technician was nice and helpful explaining the process and problem that needs a fix. Also checked water heater, water pressure and other related things
08/03/2025
We were very pleased with the technicians that installed our water heater, both Jose Luna and Vito Barrios were very professional and knowledgeable of their trade. I would definitely use and recommend them for all of your plumbing projects. There was issues with the water heater that was brought to replace our damaged one and without hesitation they removed the defected unit and went above and beyond the call of duty to have it replaced and had us running with hot water. They truly are an asset to the company! It’s good to see that companies still have great customer service, and for that I would recommend them again and again.
Thomas and Jodie
08/02/2025
Sixto Terrazas was fabulous.
05/10/2025
Elijah was very informative, efficient, and honest. We appreciated his help.
03/18/2025
ARS has always been reliable and timely. They check things thoroughly and explain what they find then give you options. They don’t try to upsell or use jargon. They are straightforward and I appreciate that! James Neugin is a first class professional and I will ask for him every time.
03/18/2024
Quick service. Reasonable price. James is awesome!
01/01/2024
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