Rescue Rooter Ft. Worth Reviews (Page 2)
They are very nice and friendly. Repaired toilet quickly
09/23/2025
Riccie was amazing! Very professional, polite and helped me understand what was wrong and how he fixed it. I would recommend ARS to anyone!
09/22/2025
Everyone I spoke to was professional and knowledgeable. I would not hesitate to use them again.
09/22/2025
Daniel and crew provided thorough and courteous service!
Thank You!
09/22/2025
Tony was very kind, personable and knowledgeable. He resolved our problem and explained everything clearly as we went. Would definitely call again!!
09/20/2025
This was my first time using ARS Rescue Rooter so I wasn’t sure what to expect when they came out. I had friends telling me to be careful with companies trying to price gouge. That was not the case. Tony was awesome and did a great job. He explained everything to me step-by-step and showed me the camera video to see what exactly was going on. He did not try to pressure me into by paying for services and I couldn’t afford. 100% reasonable and great service. I am definitely going to be recommending them and using them again! 5⭐️ service!
09/20/2025
I now have a go to Plumbing company! Matt came out, diagnosed the issue and handled it like a professional! I will definitely be using Ernies ARS/Rescue Rooter in the future!
09/19/2025
The technician was very professional and enjoyed it work with. He shared what he was doing with me. So that I have a good knowledge of what's been done.
09/19/2025
Excellent service, showed up on time and made sure my issues were resolved quickly.
09/19/2025
Chris was very friendly and efficient, thanks for the great work!
09/18/2025
All went well but they left out side water faucet on side of house. Which was not notice until 3 hrs later .high cost for water at house .
09/17/2025
Great service! Highly recommend
09/15/2025
ARS's technician Daniel was great, communicated well, completed a challenging tankless water heater job diligently and cleaned up afterward nicely. He called in a good roofer to complete the venting work and the roofer was kind enough to check and seal all the other vents on the roof. Happy with ARS and Daniel in particular.
09/15/2025
I think the plumber that came out to my house. Was really perfect for my job. Not only was he clean and neat, he was honest. He didn't try to sell me anything. And listen to what I Wanted, and then he told me what it would take to do that and if there was any additional parts that I was missing. And how much they would cost, they even said, if I think I can get them cheaper, I can go and buy them myself, that tells me that this company isn't only interested in the markup, they want to make sure that you're satisfied. I'll use them again in the future. Even though the prize, it wasn't necessarily what I wanted to pay, it was fair and accurate
09/10/2025
Nick was fantastic! He knew exactly what the issue would be, explained very well to me and my kids, then executed his role flawlessly. He cleaned up his tools and the yard before he left! I highly recommend ARS/Rescue Rooter and Nick!
09/10/2025
Polite and explained everything thoroughly!
09/03/2025
Sam Hernandez for ARS came out to give us a quote on water heaters and he did a great job! He was professional, knowledgeable & friendly. We talked about my needs and their options, all of which he explained in detail. The installation is coming this week and I am hopeful for the same experience with that process.
08/31/2025
Excellent service, Tech Nicki was very helpful and approachable.
08/29/2025
Sam and Daniel were professional and curtious. Daniel and Brian arrived, got to work and water heater was in before I knew it. I will be recommending ARS to my friends. Thank you so much.
08/29/2025
Jonathan was excellent at determining the problem, explaining the process of solving the problem, scheduling the required work and inspection and following everything through to complete the repair on time as promised.
08/28/2025
Nick was a gentleman and professional. He cleared my main sewer pipe quickly. Nick then checked all my sinks,tubs and toilets to make sure they all drain properly. He also gave me pro tips about the plumbing. All of this service and at a great price!!
08/25/2025
Randy was very good at his job, kept me informed on what was going on. You are lucky to have him in your company, Thanks to you and Randy
08/25/2025
Technician arrived on time. He was very thorough in explaining what all entailed in the service. He was very courteous and provided excellent customer service.
08/23/2025
Great service. The plumbing techs were helpful and knowledgeable
08/23/2025
Jonathan O is a very kind and he throughly did an excellent work with great explanation to the plumbing problems!! Thank you so much for your service!!!
08/23/2025
We had a major plumbing issue. From the time they diagnosed the problem to the time it was repaired was just over 24 hours. The broken pipes were 10 feet down and needed to be dug 10ft by 5 feet down in this Texas soil, also known as clay. They started digging, late afternoon on Thursday and needed to come back the next day but they took great care to make sure the site was covered and protected for safety and then they were here right away in the morning, even tho it was heavy rain, they were still here and waited until the rain stopped to continue digging. As soon as the digging was done the repair specialist was here to repair the pipes, even tho it was after 4:00 on a Friday. Seriously when we called them Thursday late morning, we didn’t expect to have running plumbing through the whole weekend. Especially when it was discovered we had such a significant issue. Highly, highly recommend this team!
08/22/2025
Regan knew what he was doing, got to work immediately and did the job quickly and efficiently for what I believe to be a fair price for the skil of plumbing.
08/21/2025
The repair gentleman was so informative and friendly. His name is Tony and he knows what he is doing. He kept me informed and I would like for him to be praised.
08/18/2025
Excellent service. Experienced techs that go over and above to make sure the job is done right.
08/18/2025
Great service and quick response times!
08/17/2025
The young man that came out was very polite and knowledgeable about the situation and also told me about other services this company provides and cleaned up before he left , I will use this company again if needed!
08/14/2025
Excellent service throughout.
03/27/2024
Thank you Nick. You sure know your profession well. He got straight to the issue and fixed it. I love the way he explained my problem to me. Great guy and yes Rescue Rooter is topped notched. Add on: once again it was Rescue Rooter to the rescue! Same problem as the last time, this time it was a different serviceman. He was very polite went straight to the problem had it fixed in no time. Man, I just love this company and how their servicemen know their craft. Thank you once again.
05/10/2023
Knowledgeable, Polite, Is in very professional.
08/26/2022
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