ARS/Rescue Rooter Orlando Reviews (Page 1)
Very nice serviceman
12/12/2025
Excellent service
12/12/2025
The technician Joseph Diehl was very professional in all aspects of the job. He was very thorough in his job and explained things in detail.
12/12/2025
A job well done and very professional
12/09/2025
We had ARS/ Rescue rooter install a brand new Hvac mini split system for our new house under construction. We are extremely pleased with the workmanship and the quality of our new system.
Kevin who handled our initial contact and scheduling was very professional and comprehensive handling our requirements. Cheryl handled the paperwork and her assistance was perfect. Frank the installation foreman was absolutely fantastic and the crew was amazing. Kudos and cheers for a great job done. We couldn't be any happier with the results.
Trust ARS/ Rescue Rooter completely.
12/08/2025
Amazing Christopher Duran AC Tech. Very professional. Definitely knows what his doing and such a niceist tech I ever net. He assure he checked everything on my ac equipment. I can be more happy and definitely would like him to come back and do my AC service. And I may added, I don’t to forget the customer service Keyla. She is soooo nice too. Very professional especially as a customers. I will give both Christopher and Keyla a 100 plus plus.
ARS are very fortunate to have those two employees. What an amazing people especially when the appt was screwed up with other customer service. Keyla corrected it and make it up to satisfy myself as a customer.
Both Christopher and Keyla were amazing.
12/06/2025
My experience was good. Everyone curious and clean.
12/06/2025
This company has excellent service overall. I had to have my appointment rescheduled and ended up with the best technician ever. Baldomero was great. He was prompt, knowledgeable, and very professional. He explained everything and gave great recommendations to keep my air conditioners maintained well….
12/06/2025
Our tech, Joseph, was absolutely incredible! He was knowledgeable and has great customer service and was able to explain our system in a way we understood. I would highly recommend him and the company. Thanks so much!
12/06/2025
The technician was polite and informative and on time. I have a better understanding about my unit and how to prolong its use.
12/06/2025
Web site needs a "contact us" email address.
Still have not received Tax credit information, need QMID (Qualified Manufactuers Identification Number) nor rebate information on invoice for Orlando Utilities Commission rebate.
E-mail sent to sale rep, no response yet. Called in to "customer service", but the rebate and tax info seemed to be a foreign language. ARS needs to be all knowing when it comes to the tax incentive and local rebates and how to help the customer in this area.
Not happy with how the outside electrical whip was installed, it is too high and should not be zip tied to the outdoor unit. As far as the carpet protection goes, the covers that were used in our home were soiled on both sides, kind of negated the purpose.
I know it is easy to forget, but a few times the workers were observed wearing the booties outside. Genuine Carrier thermostats were not included in the installation, had to reuse our old carriers thermostats.
It is hard to believe how much it costs for a new HVAC system, let alone two of them.
12/06/2025
Had ARS/Rescue Rooter out for a service call today.Had Joe Diehl as our technician. He did an excellent job checking our system and explaining everything in great detail. Thanks Joe for your great service. Would recommend ARS to friends and family.
12/05/2025
Lexter did our ac tune up. Very professional and friendly.
12/05/2025
Great guy, Very knowledgeable and experienced. Did everything that needed to be done and checked. Great Job ARS . Highly recommend !!
12/05/2025
Called ARS 5:30. Brian came 8:10, finished in an hour. Dtain line was clogged. He advised how to flush with vinegar. Friendly amd professional.
12/04/2025
Friendly treatment,Fast service, air conditioning installation was very professional.
12/04/2025
Samuel Avila came to Service our Air Conditioner. He was very professional answered all that questions to our satisfaction in the future. Should I have another problem? He is who I will recommend come out.
12/03/2025
It was a great service!!
Service was very with a very professional technician and great customer service. He explained and went over at of details that make me understand.
I concluded it’s a very trustworthy service that was provided.
Thanks to Mr. Brian
12/03/2025
They were honest
12/02/2025
Jonathan was great! He showed me the potential trouble spots in my system, and explained the issues. Easy to talk to. Easy to understand. Good guy
12/02/2025
Great service
12/02/2025
Alex was awesome, very quick and thorough, showed me how to do easy maintenance and left me feeling good about the service!!!
12/01/2025
Great technician noes his stuff
12/01/2025
I had an issue that needed prompt attention and I’m very pleased with Angel Vega. He was very professional, courteous and did a great job. Thank You!
11/30/2025
Alejandro (Alex) was very professional and personable. As he introduced himself, he immediately provided a brief overview of what the issue was I was having with my HVAC unit. He quickly went to work on the interior unit, and once he finished diagnosing it he went out to the exterior unit. He found the cause of my issue to be dirty coils, and cleaned them off. I would absolutely use ARS/Rescue Rooter Orlando for future services. I 100% recommend, make sure you ask for Alejandro (Alex).
11/30/2025
Great service and knowledge
11/30/2025
Lexter was my a/c tech who did a phenomenal job. He explained everything thoroughly and took the time to do the job above and beyond. Great customer service. He cleaned the mold from my ac unit and installed the uv light. Highly recommend!
11/29/2025
Pierre was very methodical and took time to educate me on our system.
11/29/2025
Anthony was friendly, thorough and honest. He took his time to do things right. No cutting corners. Great work. Highly recommend!!!
11/29/2025
Good Afternoon,
I would like to thank Jose for coming out today to check my air conditioner he ask me to come out side and he showed me something and then showed me the problem, and it was fixed just like that. Quick and easy straight to the point.Thank you very much. He knew his job very well and I appreciated it.
10/17/2025
Great service. Repairman could not have been nicer.
09/04/2025
Excellent work, very knowledgeable. Extremely happy with Pierre as the person that maintained my system.
05/24/2025
5 Stars – Outstanding Service From ARS Rescue Rooter!
My wife and I, Gassell of Orlando, are extremely pleased with the exceptional service provided by ARS Rescue Rooter. We scheduled maintenance for two AC units, and from start to finish the service was outstanding.
The first service technician was professional, knowledgeable, and clear in his recommendations. He explained everything thoroughly, and we appreciated his honesty.
We were then assisted by Joseph, the estimator through Lowe’s on Alafaya. His clarity, professionalism, and honesty were refreshing. Based on his guidance, we purchased two new units to replace our 13-year-old systems.
The installation team—Gene, Jacob, Nelson, and Jacob (father and son)—was terrific. They were polite, friendly, excellent communicators, and completed the installation with precision. From a homeowner’s viewpoint, everything was done up to code and exceeded expectations.
In total, we interacted with six team members (including phone support), and every single person was courteous, respectful, and professional.
Thank you, ARS Rescue Rooter, for the job well done! Highly recommended to any homeowner in need of reliable AC service and installation.
Gassell Powell
Homeowner
Orlando Fl.
03/23/2025
The tech was every friendly and professional, he checked the hvac to make sure the system functioning right and checked any leak. Also, he flushed the drain line and vacuumed.
05/19/2024
Young man was awesome and very professional ARS is always reliable
11/12/2023
