ARS/Rescue Rooter Orlando Reviews (Page 3)
I must say to this ars rescue rooter company they all ways ontime and most of all they all ways do a very good job i still don't have any problems with this company I pray for all these workers as they continue to do the best they can may the good lord bless and keep them safe and secure thanks a million guys 😊 🙏 ❤
01/05/2026
Labor was expensive for repair work. Jonathan did excellent work and if the system has any other issues will be sure to ask for him to be sent out to do the service call.
01/02/2026
The technician was experienced respectful. His name is Christopher he was amazing from now on he is the person I would want if I ever have any issues. He is so knowledgeable and explains things in a very simple way. You can see that he loves his job. He took the time and resolved what seems to be a very complicated issue. He is amazing thank you Christopher!!!
12/31/2025
Professional and honest service!
12/30/2025
I have an offer from Lowe’s for a $19 AC tuneup. What’s more like a check up making sure everything was running good. The gentleman that was sent to my home to check out my AC unit by the name of Jose, extremely professional easy to communicate with he kept me posted of everything he was doing. He was excellent excellent Customer Service on his part. And it is because of him that I would probably hire you guys again in the near future thank you very much.
12/29/2025
Howard was very professional. Showed me parts I've never seen before and explained what it was. Told him my concern about the mold and he explained to me the benefits of a UV light...Thank you for coming all the way here...
12/27/2025
Great company glad I chose ARS,Mr. Pierre.Very good guy, very professional and full of knowledge He deserves a raise
12/22/2025
Very professional and honest
12/21/2025
Christopher came out to do my maintenance of my HVAC. He is so amazing this company I would definitely recommend this company. I am giving you guys a 10 star thank you so much. I really looking forward to do many more business with you guys. You guys are amazing thank you and merry Christmas.
12/18/2025
had a great experience with ARS / Rescue Rooter Orlando for my AC service. The technician arrived on time, was very professional, and clearly explained what the issue was and how it would be fixed. The work was done efficiently and with great attention to detail. My AC is now running perfectly, and the whole process was smooth and stress-free. I appreciate their honesty, quality work, and excellent customer service. I would definitely recommend ARS / Rescue Rooter Orlando to anyone needing reliable AC service.
12/15/2025
Very nice serviceman
12/12/2025
Excellent service
12/12/2025
The technician Joseph Diehl was very professional in all aspects of the job. He was very thorough in his job and explained things in detail.
12/12/2025
A job well done and very professional
12/09/2025
We had ARS/ Rescue rooter install a brand new Hvac mini split system for our new house under construction. We are extremely pleased with the workmanship and the quality of our new system.
Kevin who handled our initial contact and scheduling was very professional and comprehensive handling our requirements. Cheryl handled the paperwork and her assistance was perfect. Frank the installation foreman was absolutely fantastic and the crew was amazing. Kudos and cheers for a great job done. We couldn't be any happier with the results.
Trust ARS/ Rescue Rooter completely.
12/08/2025
Amazing Christopher Duran AC Tech. Very professional. Definitely knows what his doing and such a niceist tech I ever net. He assure he checked everything on my ac equipment. I can be more happy and definitely would like him to come back and do my AC service. And I may added, I don’t to forget the customer service Keyla. She is soooo nice too. Very professional especially as a customers. I will give both Christopher and Keyla a 100 plus plus.
ARS are very fortunate to have those two employees. What an amazing people especially when the appt was screwed up with other customer service. Keyla corrected it and make it up to satisfy myself as a customer.
Both Christopher and Keyla were amazing.
12/06/2025
My experience was good. Everyone curious and clean.
12/06/2025
This company has excellent service overall. I had to have my appointment rescheduled and ended up with the best technician ever. Baldomero was great. He was prompt, knowledgeable, and very professional. He explained everything and gave great recommendations to keep my air conditioners maintained well….
12/06/2025
Our tech, Joseph, was absolutely incredible! He was knowledgeable and has great customer service and was able to explain our system in a way we understood. I would highly recommend him and the company. Thanks so much!
12/06/2025
The technician was polite and informative and on time. I have a better understanding about my unit and how to prolong its use.
12/06/2025
Web site needs a "contact us" email address.
Still have not received Tax credit information, need QMID (Qualified Manufactuers Identification Number) nor rebate information on invoice for Orlando Utilities Commission rebate.
E-mail sent to sale rep, no response yet. Called in to "customer service", but the rebate and tax info seemed to be a foreign language. ARS needs to be all knowing when it comes to the tax incentive and local rebates and how to help the customer in this area.
Not happy with how the outside electrical whip was installed, it is too high and should not be zip tied to the outdoor unit. As far as the carpet protection goes, the covers that were used in our home were soiled on both sides, kind of negated the purpose.
I know it is easy to forget, but a few times the workers were observed wearing the booties outside. Genuine Carrier thermostats were not included in the installation, had to reuse our old carriers thermostats.
It is hard to believe how much it costs for a new HVAC system, let alone two of them.
12/06/2025
Had ARS/Rescue Rooter out for a service call today.Had Joe Diehl as our technician. He did an excellent job checking our system and explaining everything in great detail. Thanks Joe for your great service. Would recommend ARS to friends and family.
12/05/2025
Lexter did our ac tune up. Very professional and friendly.
12/05/2025
Great service. Repairman could not have been nicer.
09/04/2025
Excellent work, very knowledgeable. Extremely happy with Pierre as the person that maintained my system.
05/24/2025
Very nice knew what he was doing.
09/25/2024
Undate. 12/30/2025.
Called at 4:30 pm. No heat in the house. Tried to fix it myself. No luck. Lexter came at 8pm and got our heat back on. He was so professional. Didn't scold me for trying it fix it myself. He just made the repairs, and got everything working again. It took him nearly an hour, now it's working and we have heat heading into one of the coldest nights. Thanks so much for rescuing us. We are so thankful. ☆☆☆☆☆
Previously.
Hired ARS thru Home Depot in Lake Mary, FL. The two technicians that came out to the house were friendly, and professional. Cost me a little more than the $19.99 advertised. But I feel I got my home ac unit back into tip top shape for this coming summer heat wave.
A big thank you to Randy P. & Richard P. for their help. You guys are a great example for others to be like you in your profession.
Thank you,
Jim Brooks
Sanford, Florida.
06/12/2024
The tech was every friendly and professional, he checked the hvac to make sure the system functioning right and checked any leak. Also, he flushed the drain line and vacuumed.
05/19/2024
I just wanted to take a moment to share my experience with ARS today. Omar, the technician, came out to service my equipment, and I couldn't be happier! He was punctual, even texting me with his arrival time, which I really appreciated. Not only did he do an excellent job with the service, but he was also incredibly pleasant and kind throughout the entire process. It was a joy to work with him, and thanks to his efforts, I'm all set for the upcoming season.
Thank you, Omar, for your outstanding service!
01/10/2024
Today's 12/15/25 maintenance service was good. Very polite and friendly service tech. We just wish the maintenance agreement covered more when a repair is needed. Like our November service call that amount was way to much to pay for a unit that's only 2 years old. Thank you for listening to my opinion. But your employees are all very good.
11/12/2023
Young man was awesome and very professional ARS is always reliable
11/12/2023
Everybody’s very nice treat you with respect tells you what’s wrong with the system And what’s good keep you informed. Thank you for the nice employee. I had another employee out today and he was just as awesome as the first one. Thank you for hiring the right people for the right job. You guys are awesome.
11/18/2022
Lexter was really knowledgeable and caring about my units. Gave me a lot of much need information and guidance about my units that was really needed to be known. Thank you Lexter for being the awesome technician you are.
04/02/2021
