ARS/Rescue Rooter Raleigh Reviews (Page 1)
Very positive overall. Service technicians are always friendly and helpful, and arrive on time.
11/04/2025
Very polite knew what he was doing. I was in heating and air before so I know that you did a good job. Showed me what he replaces voltage Reading on the outside heat pump did a good job. Will tell everybody about him. Thanks.
11/03/2025
Thanks to the tech Joshua Sehulster who was to point with what was wrong with my hvac
11/02/2025
The Tech was throw and professional.
11/01/2025
Excellent Service and very friendly and detailed technical staffs Scott! and Avery!
10/31/2025
The technician was prompt, polite and very knowledgeable about explaining my system problem. He made some suggestions for me to think about.
10/31/2025
The repair guys were very helpful and knowledgeable and explained what they were doing.
10/29/2025
I needed some plumbing and AC work done and called ARS. They were quick, responsive, and clearly explained the issues and potential options to resolve them. The HVAC and plumbing teams arrived early the next day and got right to work; all were courteous, professional, and knowledgeable. I want to give a special shout out to the plumbers team (Mitch and Ali); a great and friendly team! ARS has also been excellent in following up with local officials and with us to deal with follow-up concerns. I would highly recommend their services.
10/29/2025
I got a diagnostic service on hvac. Unfortunately the flame sensor broke during the exam. As a result, my heat stopped working. ARS immediately sent a repair technician the same day and fixed it at no charge. I didn’t have to pester them to fix an issue they created, they were very professional and proactive.
10/28/2025
So far ARS has been great ...the install crew and technicians have been awesome
10/28/2025
Jameel and noah did a great job! Very professional workers explained everything clearly
10/28/2025
Good service by service agent
10/27/2025
Mr. Abraham was so polite, professional and nice and clean and honest. He work hard and he talks with Nice respectful words. He one of the best technicians I ever met in 27 years… thanks to him my home is warm and my kids are happy. I want mr. Abraham to always service my ac and heater HVAC system…. For now on when I call please let’s try to only get Abraham. He’s the best
10/26/2025
Daniel was thorough and knowledgeable. Will be using them going forward.
10/24/2025
We had a very bad clog causing our toilet and shower to backup. ARS responded to us quickly and the service technician, Jeremiah, was professional, friendly, and efficient! He resolved our issue and explained what steps we can take to prevent it in the future. I highly recommend using ARS.
10/24/2025
Avery P. was kind and knowledgeable. He answered all of my questions and worked quickly and professionally.
10/24/2025
The service was outstanding and detailed. I learned a lot from the experience. Would recommend the company to anyone.
10/24/2025
I had issues with a toilet , a broken pipe and an outdated regulator. They fixed all, explained everything and provided recommendations. Fantastic job
10/24/2025
Very pleasant, knowledgeable! Did a nice job getting system ready for cold weather
06/27/2025
Marco and Micheal’s team were great. From pricing to install the process was painless and hassle free. Today’s temp was close to 90* and humidity near 80%. The team worked diligently and never complained.
Said came out for a service call and was very polite and efficient. He arrived within the window that ARS gave and resolved all issues.
Update 10-24-25. Thierry came out for a service call and was extremely polite. He was very thorough and explained everything that he did and found. Great service.
06/17/2025
Prompt, quick and respectful installers
Protected my floors well
Nice to hear my furnace running!
07/18/2024
My ARS technician Brian Barrios Was prompt and very courteous during the service appointment. He was very knowledgeable and answered all my questions. He is a good example why I stick with ARS over the years !
‘Brian’ was great!!
11/29/2023
Nice tech. Easy to work with. Very professional and courteous.
04/01/2023
I would like to express my sincere appreciation of Jeremiah Cale - his professionalism, clear communication, knowledge of what needs done truly stood out
11/22/2022
