ARS/Rescue Rooter Raleigh Reviews (Page 5)
Zine Said very good. Great to work with. Send him again.
09/25/2025
We had a ARS come and do a HVAC tube up. Service Tech Zack was very professional and friendly. He explained exactly what he was going to do. He was conscious of our home and wore “booties” over his shoes. After examining and cleaning our HVAC, Zack showed pictures he took of all the areas of our system. He explained issues and told us options. He gave us the quote to repair as well as getting us a free estimate to quote the price of a new unit. Our current unit is 13 years old. Zack was very helpful and personable.
09/25/2025
This service agent Samuel was prompt and informative about what was needed I really appreciated that. Great job!
09/24/2025
The technician introduced himself, and was very professional..He conduct himself with upmost respect. When he finished, he sat down and showed me what he did, what he found, and what would be proposed remedy, costs. I appreciate his thoroughness and professionalism.
09/24/2025
Technician was very professional and explained everything. Also offered to check on other areas.
09/24/2025
Very honest and explained well.
09/23/2025
Zine was very professional and friendly. He did a great job.
09/23/2025
This was my first experience with ARS. I had received a coupon in the mail to have a routine inspection done and the technician that came out was absolutely wonderful! He was very patient with me when I was asking him 1 million questions and was very helpful. I did so appreciate him and the conscientious attitude that he had while doing his work. I highly recommend this company.
09/23/2025
Zine did good job
09/23/2025
Matthew from ARS arrived on time, introduced himself at the door, entered the house with his tools, immediately put shoe booties over his shoes. He adjusted the thermostats and went to work testing and checking the system. He answered my questions, was polite, he’s very knowledgeable. ARS has some great techs, and Matthew is right at the top. Thanks, ARS.
09/23/2025
Technician was very pleasant, knowledgeable and thorough.
09/23/2025
This was an inspection for 21 yr old HVAC system (thru Lowes). The rep showed me pics of my system and made recommendations. All for $29.
09/22/2025
Zine
09/22/2025
Thierry Sekabuhoro was kind, professional and Incredibly helpful! He was able to figure out our issue and fix it in no time!
09/22/2025
Zine, professional and quick.
09/22/2025
Zine came to check the AC. Didn't take long 👍🏽
09/22/2025
ARS never fails to amaze me. Brahim stopped by and figured out my AC issue almost instantly! If ever you need anything ARS is the best company to call!
09/21/2025
Cody did a great job and was very informative and professional.
09/21/2025
Excellent job; technician very friendly and knowledgeable .
09/20/2025
Harrison Obele was highly knowledgeable professional. He went the extra mile to fix our tankless water heater and did !
09/20/2025
I have been using ARS for 20 years.
Always on time and the service men are very polite and and thorough.
I highly recommend ARS.
Beth Gorman
09/20/2025
Excellent job. Tech was knowledgeable and clean and professional and fast.
09/19/2025
The technician Austin Pulley did a great job with the maintenance visit services and kept me informed throughout the entire process.
09/18/2025
Brian was very knowledgeable about his job. Very nice and well mannered. Answered all of our questions.
09/18/2025
Very good Quality in service and explained everything in detail
09/18/2025
ARS was fantastic! From the estimator who came to my home to gather information about the project and provide valid solutions, to the team of professional installers, ARS knocked it out of the park. They retrofitted my old ductwork in combination with new ductwork to meet the needs of our additions to our home. Great work!
09/18/2025
Zine was prompt and did a good job.
09/17/2025
Zach did a great job today. Please send him back to my house next time.
09/17/2025
We had a power outage and when the power came back on the surge knocked out our upstairs unit. I called ARS and they had a tech out the next morning, Thierry the technician was personable knowledgeable and had our system back up in no time. 10/10 technician and 10/10 service. Thanks again ARS!!
08/26/2025
Jeremiah with ARS is the best.
Thank you .
07/01/2025
Said was very good and got the air scrubber installed and working great.
03/01/2025
zine did a good👍 job.
09/04/2024
Thierry was courteous, efficient and knowledgeable. Love ARS!!!!!
I’d always want to have him service
our units.
08/23/2024
Great , worked magic on water plugging the pipe. Got the maintenance deal and fixed the a/c that wasn't working
06/06/2024
The technician, Josh Wright was very knowledgeable about his job and very courteous. The staff handling appts was also courteous. Thank you all.
04/03/2024
My tech, Brahim, was terrific. He arrived on time, quickly checked my furnace and AC unit, and discovered an issue that would have prevented my heat to work when next needed. Very happy to he ready for the oncoming of cold weather.
03/15/2024
cody was a very profession with great knowledge and passion to what he does. I also always like working with ARS company and it’s good reputation in the market
11/24/2023
The techs are always great, helpful and professional.
Tech showed up early and solved my problem quickly. Answered all my questions, very helpful.
10/01/2023
Routine maintenance. Technician was very helpful and informative. Arrived within the scheduled window of time.
01/03/2023
