RS Andrews of Tidewater Reviews (Page 2)
Hope was very polite professional and informative
04/20/2026
Technician was polite and very professional
04/20/2026
Technician was very polite and professional
04/20/2026
Tech Sebastian was excellent and professional…. Thank you job well done.
04/20/2026
The technician was a top notch professional and is one of the best I have dealt with at the company.
04/19/2026
Ryan did a great job explaining possible upcoming issues with my AC system. I appreciate his patience and double checking if all components of my system! Thank you!
04/18/2026
We had the pleasure of having Hope as our technician; She is excellent! Hope explained everything that she was doing, and provided us with information on how to care for our unit. If there is ever a need for maintence, we definitely want Hope to service us.
04/18/2026
During one of the hottest weeks in Spring my HVAC decided to stop working. Thank goodness RS Andrews works everyday! Came by my house on short notice and Steven quickly assessed the situation. No gimmicks, no unnecessary parts replacement; just fast, honest, efficient service. House is supercool again! TY RS Andrews!!!
04/18/2026
Justin did a good job
04/17/2026
Professional, polite, caring and respectful
04/17/2026
Today, ( 4/17/26 ) I had a new HVAC system installed. I would have given Anthony and Arliss an 10 star rating, if it was possible.They were extremely professional and friendly . And they made sure everything was cleaned afterwards . I would highly recommend a raise. 😂 I appreciate them respecting the cleanliness of my home. All in all, this was a nice experience with your company. Have a blessed day.
04/17/2026
Excellent friendly technical. Took the time to explain everything he was doing & what services we may need in the future .
No photos included
04/17/2026
The guy was thorough and did what he was supposed to do and even caught things the other techs did catch like the hot water to the air handler, the filter inside needs cleaned, and there’s water sitting in the pan. However when the emergency breaker to the ac unit was flipped off he couldn’t get it to turn back on and said the unit needs a whole new by pass breaker installed. He did mention that the breaker can be replaced but highly recommended the unit have a new by pass breaker installed.
04/17/2026
Justin. Super job. Water heater installed
04/16/2026
Tien Dao came and helped me with my air-conditioning at my residential address. He was very kind and knowledgeable!
04/16/2026
Anthony & Arliss did a great job installing our HVAC system and very professional, showed us how to operate our new thermostat. They cleaned up after. We are very pleased with thrir work and looking forward to enjoying a cool summer.
04/16/2026
Satisfactory
04/16/2026
Justin did a great job on water heater install
04/16/2026
Seamless install. Guys were extremely professional and thorough. Highly recommend.
04/16/2026
Jonah was very knowledgeable and did a great job for the $49 cost of the preventative maintenance.
04/16/2026
Hope was extremely knowledgeable, honest and gave fair opinions in relation to the services.
04/16/2026
Was searching April 15 26 @ night for HVAC service came across one of home Depot contractors they called me immediately the same night set my appt for the next day Buddy came out and found out the problem friendly, customer service was great and he answered every question and everything he was doing he explained I will recommend this company they where a blessing thanks again 🙏
04/16/2026
Justin excellent service on water heater install i would recommend him to anyone looking for an estimate on replacing there water heater
04/15/2026
I will like to thank RS Andrews for the professionalism that Arliss and Anthony displayed removing and installing my new 2 Ton central unit. Thanks again for the prompt response and service you provided.
04/15/2026
Justin: He did a great and timely complete install. He needs a raise in income for great work.
04/15/2026
Justin, did a very fine presentation on the sale of my water heater ,I thought of getting a friend to do it but his presentation, and politeness sold the job, need more employees as such in the world today.
04/15/2026
Justin did a great job with installation of our water heater
04/15/2026
These people,s are very, very interested in what every problem you may have. They get right to the point in deviring what they are doing and with good understanding. There work performance is unique and very good. Thank you for letting me express that.
04/14/2026
Technician was very friendly and very thorough with the inspection. Came across an issue that required further investigating. Took the extra time to get clarification and repaired the issue with first time quality.
04/14/2026
Chip was so knowledgeable and helpful with our HVAC issue. Ray and his men were so professional and installed our two new unit. Great experience 10/10 highly recommended their service!!!
04/13/2026
Mr.Neil did a nice job,he answered my questions. He was very polite and was knowledge about his work.
11/10/2024
Technician Nicholas provided exceptional service once again! He was highly professional and provided detailed information. Thank you!
05/20/2024
Thank you for sending these young men to assess the problem. They came through checked everything out and worked on the problem With Precision. Thank you so much guys.🙏🏽💕
02/16/2023
Excellent service.
01/03/2022


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