RS Andrews of Tidewater Reviews (Page 2)
Had a gas leak at my property and needed it repaired ASAPfor the tenants. Called at least 8 different companies before RS answered and had a tech out the same day and fixed the problem. Fair priced and efficient, definitely have them on speed dail from now on.
10/23/2025
Simple service job restarting pilot light. RS Andrews were quick to respond to my call and quick to put my household heating system back in operating condition. Thank you RS Andrews.
10/23/2025
Tech was friendly very competent and quick.
10/23/2025
I was very pleased with every phase of my interaction, from sales to installation. I was informed every step of the way.
10/23/2025
Nick was so very pleasant and gave me great information for preventive measures on my furnace. I appreciate them a lot, plus they dispatch quickly when called. I've used their service for many years. Thank you!!
10/22/2025
The experience with the workers is great! I have no complaints with the quality of works this is my second time using the company!!!
10/22/2025
Prompt,knowledgeable, friendly
10/21/2025
Exceptional service
10/21/2025
Technician was very good. Mr.chen was very professional and diagnosed problem quickly.
10/21/2025
Travis was very knowledgeable about my system and quickly diagnosed the issue and then proceeded to do a thorough inspection. I would highly recommend Travis for anyone that needs help with their hvac systems. Thanks Travis!
10/20/2025
Fast and courteous!!
10/19/2025
Travis was wonderful and very thorough.
10/18/2025
Outstanding customer service, George was detailed and informative throughout the whole process.
10/18/2025
Hope was a great technician. Attentive to detail and expediant
10/18/2025
Efficient and affordable for any hvac concerns! I’m glad I ran into them
10/18/2025
Caleb did a great job by addressing the heat issues we had with our new HVAC. Fixed the wiring issue and helped set up the home app to run the thermostat properly.
10/17/2025
Travis, the technician was outstanding. He performed the expected maintenance of vacuuming the filters, testing air vent outlets, etc. He was very knowledgeable and informative.
10/17/2025
The tech was super nicr
10/17/2025
Tech was thorough and did the work professionally with no problems.
10/16/2025
Travis was very polite. He did his job professionally. He gave me the information I needed and also recommended one of your products that I will probably get at a later date.
Thank you
10/16/2025
Maintenance was good. Scheduling and paying for necessary upgrades and repairs not so good but it is needed.
10/16/2025
Technician explained the possible cause of issue and how to correct if same issue comes up. Very good manners.
10/16/2025
Nicholas did a great job! Very personable, gives you options.
10/15/2025
Called and the technician responded the same day. Technician D. Davis was knowledgeable and very personable. He explained the problem, corrected it and tested the units.
10/15/2025
I have had them for two years and it's been a really good experience this far and definitely will continue to use them.
10/15/2025
HAD A TUNEUP TODAY. WAS WELL PLEASED WITH THE REPAIRMAN. HE WAS POLITE AND ANSWERED ALL QUESTIONS FOR ME.
10/14/2025
Would people, great service and love my new unit
10/13/2025
Our RS Andrews technician, Emanuel, was on-time, efficient, respectful of our property and courteous. Our HVAC system appears to be in great working order after the repairs he made.
10/13/2025
Buddy was very knowledgeable and thorough, He gave me wonderful information. He walked me through all his findings good or bad.
10/11/2025
Excellent service
04/29/2025
Very professional and thoroughly cleaned furnace.
08/21/2024
Update. Scott came out with a new employee and serviced my heating systems. Everything checked out. He was friendly and professional as usual. Oct 2024
Scott came out,serviced my a/c unit. He was friendly and professional. Completed the work on a timely manner. Only issue I had was RS Andrews changed my appointment from Thursday to Friday without informing me so one star off for that.
Update. Scott came out serviced my hearing unit. He was friendly and professional as always. Completed work in a timely manner. Only issue i had was I asked only for Scott 2 weeks before my appointment. On the day of the appointment 2 hours waiting, they announced they were sending another technician. So I had to move my appointment to a different date
05/17/2024
Donovan was great!
10/30/2023
Good showed me pictures of my issues instead of being a talking head, he did a excellent job
08/30/2022
Our service technician (Jonathon McDaniels) was exceptional, he arrived on time and started his job. He explained all details of his service with clarity and to our understanding. He is a truthful and an honest straight shooter who has the clients best interest in mind. Something that is not seen much of these days. It is my solemn opinion that if you want a service technician with honorable intentions and values then ask for Jonathon McDaniels from R.S. Andrews and you won’t sorry.
11/05/2021
Very good experience. Tim Green is a good guy. Give him a raise 😀
05/06/2021
Updated 10/23/25 Excellent maintenance service! On time and efficient. Nicholas Maxino was thorough, courteous and professional.Thanks!
07/08/2016


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