CLOSE FORMRS Andrews of Tidewater Reviews (Page 4)
I received excellent service on the maintenance and cleaning of my heating unit, including a good first-time customer price. The tech explained everything and showed pictures of what’s going on with my unit. His recommendation was honest and insightful.
I look forward to doing business with this company again.
11/19/2025
Always great service, scheduling service can be difficult at times but always professional.
11/19/2025
Tech was honest and great
11/18/2025
Shout out to Buddy Wirt for doing an exceptional job. RS Andrews came to our rescue and got our furnace running in 24 hours.
11/17/2025
Great service
11/17/2025
Professional services at an outstanding price. Thank you for keeping my systems running smoothly.
11/15/2025
The service technician, Dylan, was very knowledgeable and thorough. I appreciated his assistance in handling my issues. I was very satisfied and decided to purchase a PRO Service Plan.
11/15/2025
Technician was friendly and knowledgeable. Honest and straightforward about what I need for my home
11/15/2025
Great customer service
11/14/2025
RS Andrews technicians were very professional in get my HVAC working, Great job!!
11/14/2025
Mike Duckwall, thank you for the great service.
11/13/2025
We called RS Andrew's in the morning and by the afternoon we had a new water heater. The installer was very efficient, courteous and was on time. I would not hesitate to use this company again. As a matter of fact, someone on my Facebook was asking for recommendations for a company that does heating, AC, etc and I referred them to your company!
11/12/2025
Technician, Justin H, was very knowledgeable and professional!
11/11/2025
I had a very good experience with RS Andrews and their mechanic Buddy, who came out to do a check-up on one of my hvac systems. Buddy was extremely professional, prepared for the job, knowledgeable, and went above and beyond by explaining things to me, offering to look at other situations I have and giving me a professional opinion.
11/10/2025
Timmy Greene was very professional. He showed me his findings by bringing me to the unit and explaining what he found. Timmy was very honest which is what I need from an HVAC Technician.
11/10/2025
Nicholas Maxino demonstrated exceptional professionalism in both his knowledge and actions, serving as a prime example of outstanding customer service. Should I require services from RS Andrews of Tidewater in the future, I would greatly value Mr. Maxino's assistance with the tasks.
11/10/2025
RS Andrews has always been responsive and fair in my dealings with them. Emanuel was my technician today and he was respectful and knowledgeable.
11/10/2025
The Technician Allen Sherwood was very knowledgeable and explained everything and what’s needed . Excellent job !!!!
11/10/2025
Semi annual maintenance. Great technician. Completed his work in a timely manner. Very respectful
11/10/2025
Tech was friendly, knowledgeable, informative & did pressure into any extra services
11/10/2025
Speaking with Nathan and watching his thorough diagnosis of my system was extremely impressive. The way he spoke and explained what he was doing and not making me feel like a person with no knowledge of the HVAC system was a huge relief.
11/09/2025
The young man who came was very polite and courteous. He identified the problem, which involved my circuit breaker box. I would call your company again for assistance.
11/09/2025
Competent technician, helpful and friendly
11/08/2025
The technician was on time and friendly. Very professional. Took his time and explained everything in detail.
11/08/2025
Great job done by all.
11/08/2025
The guys were there when they said they were going to be. They really saved the day!!!
11/08/2025
On time, inspection of upstairs and downstairs units only took an hour. Stephen was very efficient and helpful.
07/22/2025
On time and informative.😀
07/04/2025
The technician hope was well respected, knowledgeable, professional, honest, Good at her job, honest and did the job in a timely matter and was on point on everything that she did and I wish in the future or again I can have her come to work on my unit
09/02/2024
The RS ANDREWS Technician-Scott is a blessing. For the past 22 years we finally met an honest, truthful, respectful and professional HVAC technician. He was with a trainee, who he was training and as always Scott showed his instinct of respecting the cleanliness of our house. Scott is very
Ty knowledgeable courteous polite and endures safety at all times. Thank you. Awesome Scott of RS Andrews
06/09/2023
Unprofessional technicians sent twice. The first one had his cellphone out filming my dog while he was supposed to be servicing our units.
Today the technician sat outside for over twenty minutes when he finally came inside, he did not say good morning. No acknowledgment of my presence in my own home. He went to the backyard to service our unit and was there maybe 10 minutes when he asked if he could use our restroom. He proceeded to poop in my bathroom and leave evidence that he had done so! What professional comes to your house to perform service and unload themselves in your bathroom. He sat out front for over 20 minutes before coming to the door and he could have easily went to a store bathroom before he started the job.The sink was dry so he didn’t have the decency to wash his hands. Nasty, rude and disrespectful is what I feel from this RS Andrews technician. He returned outside to work & turned his music up like he was at a backyard barbecue and my husband had to ask him to turn the music off. How can you hear what’s going on with my unit if you have your music turned up. So disappointing 😡
09/26/2022
The technician was on time and provided excellent service. Highly recommend Hope as your service/maintenance tech. Great job! 👍
09/02/2022
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