Rescue Rooter San Diego Reviews (Page 2)
I don’t usually write reviews, but I think this experience really deserves one. Memo (site manager) and the ARS team identified two big problems the day they arrived: The main sewage line under our rental house had collapsed from tree roots, and our kitchen pipes were leaking a lot of water into the wall. Memo and Gabriel were incredible over the course of what became a huge 10-day emergency pipe replacement and repair. Kevin, Eric, and everyone we interacted with on the ARS team were fantastic too.
Even though I’m just the tenant and not the one paying the bill, Memo and Gabriel went out of their way to keep me and my family constantly in the loop. Every day they explained what they were doing, why it mattered, and what to expect next. They showed up exactly when they said they would, worked long hours outside and under the house (including in brutal heat and rain), and even came in on their days off to make sure the job stayed on track and got done as fast and effective as possible.
What probably stood out most was their attitude. Memo and the crew were super friendly and professional, and clearly took a lot of pride in their work. It was obvious they cared about making the experience as smooth as possible for us. Rather than just shutting the water off for days, they prioritized our comfort and made sure we almost always had access to water and working facilities. When the repairs were finished, they cleaned and redid every surface like new. That kind of thoughtfulness made a huge difference.
10 out of 10, I’d recommend Memo, Gabriel, and ARS Rescue Rooter San Diego to anyone.
09/30/2025
I accidentally broke a landscape watering mainline, so the repair needed to be done quickly to avoid things dying from lack of water. They sent somebody out on a Saturday, which was greatly appreciated. his experience and expertise were quite amazing. The Truck he came out in had everything a Plumber might need from tools to supplies to do just about any task I can imagine. He performed the repair quickly and efficiently was done within only a couple of hours even with the difficulties caused by various underground obstacles.
09/27/2025
Great service, Marino was super helpful and respectful!
09/26/2025
Eduardo, Anthony and Josh were such a pleasure to work with for my new central AC/furnace install. Anthony and Josh were so respectful and professional during the entire installation process. They worked all day doing this install and never complained once. I was so impressed by their hard work and dedication. In addition, they left no mess and were respectful of the house. Eduardo was also super helpful in finding me the best price for a new unit as well. He explained everything in detail and super respectful in the deal process. I would highly recommend this company. Thanks again!
09/25/2025
Eduardo did an amazing job. Thank you!
09/24/2025
They replaced HVAC system
09/23/2025
Once again, the best service! Very very pleased with the work done and the honesty of the professionals :)
09/22/2025
Memo was fast and friendly. Knew exactly what to do and explained well for me to understand
09/20/2025
Toilet replacement
09/20/2025
Evan was extremely helpful and efficient. Showed me in detail all that I was having trouble with.
09/19/2025
A plumber was here an hour after I called and was so nice, so friendly, transparent, and helpful. He fixed two leaks in no time and only charged me the service fee. I will use this company always!
09/19/2025
Professional and did a clean job.
Communicative
09/19/2025
Excellent and friendly
09/18/2025
ARS did a fantastic job on my plumbing leak. The plumber c was on time, efficient and kept me informed during the repair. He also sent progress pictures as he completed the repair. SUPER WORK AND SERVICE!!
09/18/2025
RUBEN was , on-time, professional, and fixed the problem right away!; very very knowledgeable.
I recommend RUBEN ; HE IS THE BEST !
I highly recommend ARS !!
09/15/2025
My kitchen sinks were clogged up, and ARS was very prompt in coming over in a Sunday to help unstoppable both drains. The gentleman was respectful and quick to get the drains clear. I even received a discount on a Sunday no less. Who knew? Thanks ARS. PJ
09/14/2025
Great service and communication from Keith.
09/13/2025
Keith of ARS serviced my HVAC unit today. He was on time, professional, polite and informative.
09/13/2025
Miguel is the most knowledgeable plumber in town! Always knows what to do to fix a problem.
09/13/2025
Technician Brandon is great. He is so professional. He kept me informed of his findings. Highly recommended
09/12/2025
The scheduling was easy and timely. The technician (Ed) gave expert counsel. I would READILY call ARS again and specifically ask for Ed.
09/12/2025
Very helpful and personable. He provided a quick solve, and was kind in explaining what went wrong.
09/12/2025
Great 👍 work!!!
09/11/2025
Dillian is knowledgeable, accurate, friendly and curtious. A great representative.
09/10/2025
Amended Sept 19, 2025: Requested AC compressor be changed under warranty. Very difficult working with ARS Customer call center. Missed appointments and foul ups. ARS REALLY needs improvement here; shouldn't have to call 3-4 times about one appointment. C. Martinez worked very hard to get me a compressor; stayed in touch with me until success. Thank you very much, you made it happen for me. The technician Jason V. Was fabulous. He did the compressor install. In doing so a transformer blew and thermostat fried due to changes made to the improved compressor. Regardless, Jason troubleshot the issue and repaired on site same day!!!!!! He returned next day to replace thermostat with newest model. GREAT Technician, as they all have been. Improvements needed internally, but the Techs are VERY GOOD!!!!!!! ++++++++++++++Bowen of ARS/Rescue Rooter did a semi-annual maintenance check on my 2021 Trane HVAC install and did a great job. Also detected a failing/failed AC compressor which was unexpected but could have been missed. Great , efficient work and layout. Glad Bowen came out today. Expect new compressor before high heat arrives. Thank you.
08/19/2025
I received my regular yearly service for my two year old AC unit. I also had a thorough cleaning of the outside unit and the cleaning of the fan, inside of the AC space and the venting section in the hallway.
I am pleased with ARS and have used them for years. Having the yearly contract makes for reliable upkeep.
My service technician was thorough, very knowledgeable, and personable. Brandon was the best!
06/03/2025
Heaven was a great tech. He was very knowledgeable and worked efficiently. He let us know what he was doing in our nest. Temperature meter was working perfectly when he left.
05/22/2025
Trevor did an outstanding job!
09/08/2023
Great customer service, Javier was very knowledgeable and informative.
05/22/2019
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