ARS/Rescue Rooter Wilmington Reviews (Page 2)
Bradley did great. Highly recommend.
02/24/2026
Alex Cameron was very friendly, professional, and explained everything well!
02/17/2026
Great service and info from Issac
02/16/2026
5 stars for the thoroughness of information shared by the tech after his inspection. Less than one star for ARS after I got a second inspection from the respected owner of another heat/air company who has done work for many family members. I am very dissatisfied with the recommendations for repair or replacement from ARS.
I will not be doing any business with ARS.
02/10/2026
Ty was very professional, courteous, knowledgeable, and efficient.
02/06/2026
Very professional. Prompt. They know their industry well
02/05/2026
Keith was awesome and helped us big time. We had no heat at all and he showed up within 2 hours. We are very pleased and grateful!
02/02/2026
Keith was phenomenal. Professional, courteous, quick and thorough. 10/10 would hire him again.
01/31/2026
Great work, my A/C unit bit the dust last minute and they had it replaced within the week! Very grateful for the rush job and it has been working great ever since! Also customer service is very helpful as well
01/29/2026
I called since my system was done and I got an appointment next day first thing in the morning. I am very impressed with the Tyquan with his attention to detail and reviewing what was wrong before he started and then once finished he discuss that also. Thank you so much and I know now who to call. Thank you.
01/29/2026
Had one of our units serviced. Technician was on time, pleasant and efficient. Highly recommended!
01/24/2026
The technician showed up exactly on time, was professional and courteous. After checking over the entire system was straightforward about all projected or potential issues with the system. Clearly explained all options and left all the pertinent information with me for review. Highly recommend Isaac for this system checkup!
01/21/2026
Jason did an excellent job as he as always done in the past when he has come to my home. He is an outstanding technician and well informed.
01/21/2026
Bradley provided great customer service!
01/20/2026
Tec was very polite and explained the service performed. Very knowledgeable .Thank you for great service.
01/19/2026
Knowledgeable technician with informative explanations. Very much appreciated!
01/17/2026
Issac was great!
01/17/2026
The techs are always courteous and knowledgeable about what they're doing. They take photos of what needs to be replaced so we can make an informed decision.
01/16/2026
Rep showed me the organic growth inside of unit explained the benefits of the uv light.
12/20/2025
Very pleasant and knowledgeable service tech with integrity. Truly the kind of service man you want to have in your home he did an excellent job.
08/15/2025
I received a coupon in the mail for a tune-up of our home HVAC system. $49 dollars.
The technician, Jesus Alvarez, arrived as scheduled. He was respectful, cordial and very professional.
He explained how he intended to proceed to comlplete our service. He went about completing the service. He explained his findings and he made recommendations.
He represented ARS in an exemplary manner.
He should be commended!
07/30/2025
Tyquan was very professional and friendly. He explained to me what was wrong and what he did to fix the problem.I am thankful for Tyquan and he's a great asset to ARS. It's nice and warm in my home now 😊
06/27/2025
Issac came and did a thorough job checking out our HVAC system. He was prompt , came when he said he would and went straight to work! I opted to sign up for the yearly maintenance plan so I look forward to ARS making sure we’re always working properly!
February 26, 2026 Keith White came today and did an excellent job of servicing and checking our HVAC system. He was very thorough and efficient! He was a kind and professional young man! I’m very pleased with my service from ARS Rescue Rooter!
05/20/2025
Technician James was professional courteous. Fortunately, no issues were found. My system runs great and I’m happy for the service he provided.
01/25/2025
They were professional, fast, and explained clearly issues and options for improved service for future as well.
02/19/2024
On time, thorough, professional
10/19/2022
Mike was here today. Was very polite and knowledgeable.
Explained what was wrong and made several suggestions how to handle the issue.
Great Job 👍 👌 👍 👌
10/14/2022
Great service person
03/15/2022
Excellent service
04/13/2021
Technician Issac was excellent
Call center needs work poor response to many calls
12/11/2020
