ARS/Rescue Rooter Wilmington Reviews (Page 2)
b great job
09/22/2025
John was very thorough and explained details of each item. He was looking at and needed replacement. He was very respectful in my home. Went above and beyond the service and maintenance that he was called to do today. Truly grateful!
09/16/2025
Bradley gave great service and was very polite.
09/15/2025
Quick response and quick fix!
09/13/2025
Keith was our service rep today and displayed not only a terrific knowledge base on the system and equipment but also performed with the utmost professionalism...thank you
09/12/2025
The guy that came out did a great job. Very knowledgeable. Price for conductor was way over priced. Total bill was $ 451 for less than a hour fix.
But I need the hvac system to work. So got to pay the price.
09/11/2025
Showed up on time. Fixed the problem quickly and explained why it happened.
09/09/2025
Jason was timely and accurately diagnosed the problem and repaired it.
09/09/2025
they replace HVAC system and nice neat job
09/09/2025
Technician Tyquan Hansley was able to correct my AC issue and communicate the information quickly. My house is cool again.
I highly recommend 👌
09/05/2025
Great experience with Keith. He was very committed to what he was doing. Was very polite.
08/31/2025
Good experience
08/27/2025
My technician, Bradley, was great. He’s the one who did initial tuneup and showed me the mold. He even texted me over the weekend to let me know they’re having a promotion so it’s about 300.00 cheaper than original quote to install the UV light system.
08/26/2025
Amazing service: Quick, Professional, and courteous. Called this morning and it was fixed by noon. Jason Ellis was absolutely phenomenal and all around a great guy. Very knowledgeable and professional. Got in, got dirty, and got the job done. Highly recommend this company, and Jason specifically. I will be requesting him for any future work I need done.
08/25/2025
Jason was great
08/22/2025
Isaac was the best technician so far. He came right in and figured it out. I’ll will be requesting him if I can. Thanks a million Isaac for being awesome, we need more like you.
08/21/2025
Alex was great. There were a couple things I didn't understand, when I ask he took the time to explain that helped me understand.
Nice and polite.
Good job Alex
08/15/2025
The young man who serviced my ac wasn’t very personable and knowledgeable. It’s nice to stay cool on such a hot season. Thanks. ARS.
08/15/2025
Very pleasant and knowledgeable service tech with integrity
08/15/2025
Always great service experience with the team from ARS/Rescur Rooter. Issac my technician is always great about explaining identified issues, potential future issues, and options in how to manage. Highly recommend ARS and their maintenance program.
08/14/2025
The customer service and the technician Andrew were awesome. I first used these folks in an emergency situation and they come through all the time. Highly recommend them for your HVAC needs!
08/13/2025
Have used them for both emergency and regular maintenance. A total of 5 different technicians. All were excellent.
08/13/2025
Excellent company! Our technician (Isaac) came out for our semi-annual HVAC checkup. Explained everything to us, answered all of our questions. Very professional and friendly. We will continue to use ARS/Rescue Rooter for all of our HVAC needs!
08/12/2025
Isaac is great he installed uv system to fight mold in my AC and I LOVE IT. He does a great job. Highly recommend. Thanks
04/17/2025
Technician Andre was professional courteous and he explained completely the services he provided and how the whole system functions. Fortunately, no issues were found. My system runs great and I’m happy for the service he provided.
01/25/2025
. He was very nice and explained well.
01/17/2025
Our maintenance service man Bradly was very professional and courtesy!! job Well done thank you.ARS
05/26/2024
Professional service excellent
03/20/2024
Crew was punctual and courteous. They went right to work. Knowledgeable of system and could explain how to use it clearly.
02/28/2023
Still doing a great job. Best of the best. We've been using ARS for a VERY LONG TIME.
02/18/2023
Issca very professional as always and a pleasure to deal with.
10/17/2022
Thanks Mr.J.B. For a job well done.
05/28/2019
