ARS/Rescue Rooter Wilmington Reviews (Page 3)
Very Professional 👍
08/08/2025
Fast and friendly service at a reasonable price. Great sales and service people too!
08/07/2025
Recieved a call before the technician came out. He was prompt, professional and courteous!
08/04/2025
After a bad storm, A/C was making a pulsating sound & coils froze up on a Friday night. Called ARS Saturday morning & they were here by noon. Diagnosed the problem within minutes & ordered a new fan motor which may have been from a power surge. Happy for the speedy service & knowledge. Jason was on time, very friendly & knowledgeable. Pleasure to do business with!
08/02/2025
Isaac was very knowledgable about what the issues were and he made sure I understood what he was explaining.
07/31/2025
Today, 7/30/25, I had ARS to do a semi annual A/C service. Issac arrived as scheduled and the entire service was coordinated by Natasha.
My service technician was Issac. He was everything you want in a technician. Issac was excellent!!!
He's was cordial, knowledgeable and very professional.
He represents ARS in an exemplary manner. He should be commended!
07/30/2025
The team from ARS did a Great Job installing my new Havc units I couldn’t be happier with the whole process!!!!! 5 ⭐️ for sure
07/30/2025
He is a great! Very helpful!
07/29/2025
Mr Williamson was Very Polite and Professional.
He took time to explain his findings.
He showed me how to regulate the temperature
Made intelligent decisions/ recommendations to me .
Thank You ARS
07/29/2025
Extremely helpful, Jason showed pictures of our problem and contacted home office for follow up sales person.
07/25/2025
Great technician, knowledgeable and polite. Quick work and solutions to the problems
07/24/2025
Ty was fast, efficent, friendly and informative. Wasn't bothered by my questions to explain things to me I didnt know/understand. He offered all the available packages/options professionally without being salesy or pushy.
Would reccommend this company
07/23/2025
Great work!
07/22/2025
Ty determined several concerns with my system and gave good advice. Top notch.
07/22/2025
He was helpful and explained things very well, and efficient.
07/21/2025
Great, job. Tech is very easy to get along with. Very Professional.
07/21/2025
Jason was knowledgeable, friendly and just a very nice person.
07/21/2025
Jaden was the absolute best! Thank you for the repair.
07/20/2025
Service professionals have always been extraordinarily polite and helpful.
07/16/2025
Very professional
Great service and on time
Excellent customer service!!
07/15/2025
Polite and knowledgeable. Didn't make a mess.
07/14/2025
He answered all my questions and had extensive product knowledge. His polite and courteous demeanor was a positive addition to this "hot" situation!He did not try to sale me anything I did not need! Excellent service!
07/14/2025
Extremely professional
07/14/2025
Isaac explained everything he did to complete our maintenance package as well as educated us on how to prevent a lot of hvac troubles that are avoidable by simple upkeep. We are very pleased with our appt today.
07/12/2025
Roy came and checked my unit, all is well. No problems!!! I appreciate you ARS.
07/11/2025
The only reason I’m giving 5 stars is because of their technician JADEN JORDAN!! He was very professional and respectful!! Jaden hard working, professional and is honest. He is absolutely the only technician from this company that I want to service my units. Jaden thank you for today, my mom was extremely happy with your service!!
07/10/2025
The tech Jaden was great
Courteous and knowledgeable.
ARS was as usual the Best.
JB
04/08/2024
Excellent service. Quick response on a hot day..
04/03/2024
Andrew was fantastic. Scheduled between 8-12 and was knocking on the door at 10am. Explained everything well. Fantastic job!
01/18/2024
Your tech Keith White was very professional and polite
10/24/2022
Jason was friendly, courteous and explained what service he performed.
09/16/2022
ARS of Wilmington NC, the staff did an amazing job.
These guys are on the ball, all over town. Trying their hardest to keep us cool while They're sweating in this heat.
11/15/2023
Thank you so much for the service call. As always great job. What a great blessing.08/20/2024 the gentleman that came out was very knowledgeable in every aspect of his job. Thank God for each of you ♥️
Thank you taking care of me all these years. I do appreciate it 🙏 so very much ❤️. God has blessed you with wonderful customer service and tach team.
May God continue to bless each of you Sincerely Patricia Annette Frazier
03/21/2018
