CLOSE FORMAtlas Trillo Heating & Air Conditioning Reviews (Page 1)
Got a tune up service of our HVAC by Alberto from Atlas Trilli. Not only he was precise, knowledgeable, but gave me advice on how to work through these issues. My maintenance requests will go through only Atlas Trillo from here on.
12/18/2025
Technician was prompt, courteous, efficient, knowledgeable and extremely pleasant. A+++++
12/17/2025
Technician, Ricardo, very thorough with the job and the explanation to our problem with our furnace.
12/17/2025
The service was of a high standard.
12/15/2025
Atlas Trillo professional service highly recommended, esp. of Richard T. as advisor, Alex and Carlos as installation technicians, and also Lowe's agent for payment; many thanks again! A third-party inspection by a testing company named iPermit for HERS test (CA energy code) was also scheduled.
12/11/2025
Alfonso was exceptional!!!
12/11/2025
Fast service excellent job by technicians
12/10/2025
Vince came and made an estimate of cost and materials for my new water heater. He was very professional and installed my new Bradford white water heater in a timely way. He did apply a discount. This is the third time I have used this company and have been very satisfied. Grace
12/10/2025
The technician showed up on time, and got the job done very quickly and did a fantastic job. He was polite, courteous, and easy to work with.
12/10/2025
I appreciated not only being able to pick a target block of time for service, and was delighted to then get updated shortly after that by an email containing a specific 30-minute time slot when I could expect the technicians to arrive!
William and Jason then arrived within that time slot, were very professional, courteous, and thorough in asking questions about what was happening, in order to diagnose and completely fix the issue. They also provided multiple potential backup plans (though not needed), in case the initial solution did not fully solve the issue.
I'm thrilled with the service we got from Atlas Trillo and will call them again as needed in the future!
12/06/2025
Came out same day to check defective Heater system, was able to replace it in two days.
12/03/2025
Excellent work highly recommend them prompt courteous and good at what they do fixed a leak and replaced an old water heater
12/01/2025
Atlas Trillo installed my HVAC system. My city's permit inspection required the installation of a seismic automatic gas shutoff valve. Atlas Trillo came back and installed the device to allow the city to issue the permit. The installing technician George did the same outstanding work with this valve as he did with the original HVAC installation. He deserves a raise.
11/29/2025
The service technician was very helpful
11/26/2025
Ricardo G was very pleasant, knowledgeable and informative.
11/25/2025
Came quickly and dealt with things efficiently, gave a good price.
11/19/2025
Tech David Cook was very knowledgeable and courteous
11/17/2025
Needed our mini split units serviced. Alejandro came and tested each unit,
Showed me how to check the filters and was pleasant, efficient and helpful,
We’re very happy with the service and will use them again next year!
11/16/2025
Technician arrived when the dispatcher said he would arrive. Enzo was knowledgeable and offered advice and did the job very well and very efficiently. He had all the equipment necessary to do the job immediately.
11/15/2025
I had excellent support from ARS.
11/14/2025
Great experience! Technician knew his stuff and was very professional!
11/12/2025
Technicians were on time, diagnosed and repaired the furnace problem and were very nice. Supplied a new simple on m-off thermostat to replace my old, over- complicated one! Excellent service. Kudos go especially to Marian in the office for help above and beyond, and to David Downs, technician whose persistence paid off.
11/05/2025
He did an amazing job figuring out what the issue was with my furnace. He showed so much knowledge, and caring that I understood the issue. Also showed me how to operate the thermostat. I’d want him on every call out.
10/17/2025
Outstanding
09/18/2025
Great service, fixed problems
09/17/2025
Technician was super friendly and extremely efficient. I also appreciated the suggestions for future best practices!
05/08/2025
Great experience from start to finish. Professional, friendly service!! Alberto was the best! Thank you 😊
03/17/2025
Alfonso was extremely thorough and patient with all my questions and walked us through the process. We had a main line master toilet clog and our toilet was not seated properly and the misalignment caused a leak in our garage onto our cars. Alfonso pinpointed the issues leading to the leak and was able to carefully get his heavy equipment upstairs 2 flights of stairs and without damaging anything. He also gave us live cam recordings of the sewage line and we found pine needles in the lower spouts of the line which he said if the issue recurs the could dig up concrete find the offending clogged pipe and replace and repair. I would recommend Alfonso and ARS they were very responsive and nice and didn’t nickel and dime us for parts like roter rooter quoted.
01/07/2024
Ernesto and Mario were excellent technician/plumbers. Very proficient and organized. Quickly arrived and ascertained situation and corrected. Analysis very professional and informative.
07/25/2023
Did a fabulous job
06/22/2023
Step 2 of 2