ARS/Rescue Rooter Wilmington Reviews (Page 4)
Isaac came in knocked it out. Went over findings and suggestions. Very professional.
07/09/2025
Excellent service by Markus
07/09/2025
The service was great. Keith W. was very knowledgeable and professional. Absolutely awesome!
07/09/2025
ARS and their rep was very professional and efficient. Rep had total knowledge of the system and answered all our questions and concerns. Highly recommended
07/09/2025
Dexter did outstanding job. He was very nice and very he explained everything in detail. I really appreciate that thanks.
07/08/2025
Less than 1-yr-old AC stopped working, ARS was the installer then. Called them and told them my problem, and they had a tech out to me in an hour. James was friendly, knowledgeable, and a genuine pleasure to deal with. Not only did he show me what the problem was (a backed up SST drain float switch) but also educated me on how to fix it myself in the future. Service call was covered under warranty...I'll buy James a beer if I ever see him out and about. Thank you James and ARS.
07/07/2025
Keith was a good man. Trusted him quickly.
07/05/2025
Right on time, very polite, seem to know his stuff
07/04/2025
The tech was extremely nice, professional. I was given very good information about my system & would absolutely use this company again! It was a great experience overall!
07/02/2025
Jason was our technician and he was incredibly helpful and kind. Would definitely work with them again!
07/02/2025
Thank you for your recommendations and Jaden was very professional and friendly.
07/01/2025
My technician Jayden arrived earlier than expected, was a consummate professional, worked efficiently, quickly diagnosed and resolved my issue. Based on my experience with Jayden alone, I would choose ARS again in a heartbeat for any HVAC needs.
06/30/2025
Jason was friendly and efficient. He explained what he was doing and why. My system is up and running again😅
06/30/2025
The whole experience during the heat wave was handled professionally. Dispatch kept me informed on a regular basis. The technicians were knowledgeable and clearly explained the situation.
06/29/2025
Brock and Chief got my new ac unit up and running in time. They were very professional and friendly. I am thankful for ARS and will recommend them to anyone.
06/27/2025
Good company.
06/27/2025
The technician Isaac was very professional and very helpful would definitely recommend him most definitely will request him in late future
06/27/2025
ARS really pulled out all the stops - in 99degree weather when our A/C died. But they got Jason here a day early ! We were so appreciative! He gave us all the info and scheduled a time for us to meet with a specialist and decide on a new unit.
06/27/2025
He came out and fixed our AC within like 20 minutes explained to me what happened to it and in total it was about $365. Great work 🤙🏼
06/26/2025
Excellent and professional.
06/26/2025
Quick response and friendly service
06/26/2025
Marcus was very good.
06/24/2025
Thank you for getting to my home so quickly after I called.
06/24/2025
I signed up for the yearly service plan base on the service I received today!
Isaac came and checked everything and explained how the stuff worked so I actually could understand it… thanks Guys!
Joe Salerno
06/21/2025
Just had a service call, the tech Isaac was very knowledgeable with good customer service. Told me I needed a cleaning and didn’t try to sell me parts. I trust them now.
06/20/2025
Great experience with this company. Easily financing available, quick installation process, and very reliable workers
06/20/2025
Very professional and thorough! I highly recommend this company!
06/20/2025
Service was quick and professional. Would definitely recommend.
06/19/2025
Arrived Home at 5:25 PM and found that it was 82° in my house, I quickly called ARS and was told it would be between 6 and 10 PM tonight, The service tech rang my doorbell at five minutes till six. I was an ecstatic. Thanks for such prompt service!!!
06/18/2025
Roy was professional & personable & did a good job.
04/11/2025
Marcus was great, tried everything to fix the problem. Was kind and courteous. Thanks Marcus
03/18/2025
They always pay attention to detail to make sure our system is working correctly and efficiently so we don’t have unnecessary repairs down the road. We love our new AC/Furnace and new duck work! The Carrier brand is so much quieter than our previous compressor. These guys are good!
12/02/2024
Always professional service. Keith was here as scheduled, polite and knowledgeable.
05/23/2024
He explained every detail with me and was very friendly. Thanks He was very polite and help inform me on information.I didn't know about my unit.
I would definitely refer to him
04/27/2024
Technician was timely, professional, knowledgeable and respectful. Thanks for the support.
04/03/2023
The tech, Jadon Jordan was a pleasure. Great job!
08/10/2022
