ARS/Rescue Rooter Manassas Reviews (Page 1)
Amazing work, quick and efficient
02/17/2026
I had received multiple quotes for a hot water heater replacement. ARS was the most competitive, the most communicative, and the technicians that came out were knowledgeable and friendly. Not to mention, very patient and sociable with my three boys playing in the basement alongside their work. Would highly recommend.
02/16/2026
Fast service
02/15/2026
Very professional and great service. Friendly technician and very knowledgeable.
02/14/2026
Gold standard for professionalism and quality of work. Rene and Haibi removed our 20 year old HVAC system both furnace and AC unit and did a complete new install seamlessly. Prepared on time and efficient! So glad we chose ARS.
02/14/2026
Angel is a master of his craft and great man. Recommend him for all of your business needs.
02/14/2026
Kyle came looked at my heating unit he knew right away what was wrong recommeded a new unit. He was very honest about what I should do.
02/13/2026
Truly top notch service and fair pricing! The scheduling is flexible, costs are negotiable, and the service is phenomenal. As a first time homeowner, they’ve become my go-to contractors for large projects in my home.
02/12/2026
The company was very communicative on when their technician would arrive. The technician was very knowledgeable and provided suggestions on ways to keep my equipment running longer.
02/12/2026
Fixed a problem on warranty - fast and done right
02/11/2026
The technician was very knowledgeable, professional, and courteous.
02/11/2026
Excellent service by James.
02/11/2026
Excellent service
02/11/2026
Brandon K was personable, knowledgeable, and expertly troubleshooted my water issue. He went the extra mile by testing my water heater. I recommend ARS very highly!
02/10/2026
Kyle was awesome. Very professional. ARS is great.
02/10/2026
Very informative and prompt service
02/10/2026
Good people, competent.
02/09/2026
Roger was great, he answered all my questions.
02/09/2026
Mark checked all plumbing to eliminate unknown leak throughly and kept me informed of any issues or concerns. Even solved a mystery to me on vent under renovated sink. Great experience.
02/09/2026
The technician was very professional, knowledgeable and courteous. He's an example why I have been with ARS so long. He's a keeper.
02/09/2026
Great customer service !
02/09/2026
Fantastic! I didn't expect to get anyone on Sunday when our heat went out. But the technician came from near Richmond and got our heat working. He showed me everything and explained the issues, and how he fixed them. Very impressive.
02/08/2026
Esteban was professional and helpful. Our problem was not as severe as we initially thought so all ended well.
02/08/2026
On my wife birthday our heater went out. Today with wind chill its negative 4 degrees. We called and Riley showed up. He was very professional. He found the issue and answered all my questions.
02/07/2026
ARS did a great job. Kenny the technician was very thorough and pleasant.
02/06/2026
Roger was fantastic. Friendly demeanor and professional attitude
02/06/2026
The professional that came to my house was very knowledgeable and explained everything to me, he didnt make me feel stupid for not knowing about HVAC like some other companies have in the past. I would definitely recommend this company 100%.
02/06/2026
Great service by the technician.
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02/05/2026
Replace furnace. Very impressed with Matt who came as scheduled and spent time answering many questions for me as I wasn't sure what I wanted to do at the time of placing the call he provided options. Let me ask questions had me call a family member to assist me and I never felt rushed nor pushed for my purchase. This was an excellent experience and I'm feeling as though I'm being well taken care of. I told I you
02/05/2026
Fire damper was closed. Shaun W. was able to find the problem. He had to cut the wall to get to the fire damper to open for my first floor heat to work. At this point I have heat on my first floor as well. I bought a brand new furnace and air conditioner with a new thermostat. Thank you again Shaun W!
12/01/2025
Great Job, Robert. Thank you.
Riley did an excellent job
s
09/17/2025
VERY professional and thorough!!! The annual heater and A/C inspection and tuneup are well worth it and provide peace of mind. Highly recommend!!
07/28/2025
Courteous and professional.
06/02/2025
James was great! Arrived on time, explained his findings to us and offered more services to address issues. Very thorough!
04/17/2025
The repair technician Angel was friendly, well-informed and helpful, and he was able to address a plumbing problem in a timely manner. Angel is a real credit to ARS!
04/11/2025
The technician was very friendly, professional and took out time to explain what maintenance that is needed.
11/26/2023
Richard Nelson did a great job in diagnosing and determining the problem. What i liked best was that he offered several options to improve the system but never in a pushy way. On time, courteous and professional technician. Happy with your long-time service.
03/15/2023
Tech started off being courteous and did a 360 when I declined all additional services that ARS suggested. I had to say 6 times I am not interested and he still insisted on lessening this service, giving this service free to make costs cheaper. Then to add insult to injury he had the nerve to say "you cant afford $$$". So now I am placed in a situation where I called the office to speak with management and still waiting. The tech had major attitude started slinging tools. Took only 5 min to do $480 quoted price job, closed unit up, did not ask for me to see job once completed. I requested to see and coil was not completely cleaned. Mind you tech is to do maintenance checkup, tube that was to be flushed was left open and diet, not done. Tech was on his way out door I asked about flushing. Upon checking outside unit, he only turned unit on/off. Did not use compressors and check freon. I stood at door and watched all.
02/03/2023
Rae was On time and professional. Explains all work. Great HVAC check!
09/02/2022
