ARS/Rescue Rooter Manassas Reviews (Page 1)
The technician was on time, courteous, and knowledgeable. He’s typical of the support I get from ARS. I’m more than happy with the service.
12/22/2025
Thomas Burrill was our Master Plumber that came to our home to give us an estimate for the work that was to be done. Thomas is very knowlegable and respectful of our time and home. We approved the quote and were pleasantly surprised the work was preformed quickly and correctly. We thank Thomas and ARS for great customer service and top notch workmanship.
12/22/2025
I want you to call me on 15 January to get the same gentleman Homan to install a dynamic air cleaner. I need to talk about the price military discounts because this will help keep my system efficient and running clean and smooth and I want the same guy to come back out, but call me on the 15th to discuss purchase and install.
12/22/2025
The service was great and the Technician was outstanding and very informative, I had a Air Scrubber installed and he was very intuitive. I was feeling the clean air effects immediately! I will surely recommend ARS AND Roger to friends and family.
12/22/2025
Submitted the Lowe’s referral online at 10am for gas water heater replacement. ARS was at my door and made estimate in less than an hour. It was my third and best bid. Water heater was completely installed before 3pm. Lots a good information and advise about entire water system free of charge. I’ll use again.
12/22/2025
Great experience. Robert was on time, friendly, and thorough. Highly recommend this company.
12/21/2025
Imran is very knowledgeable and was able to help
12/20/2025
Found online, saw special pricing, called around 4pm. Plumber arrived around 5. 30' snake done perfect, clog cleared, tested and cleaned up. Out the door by 6pm. Rarely am I 100% happy. Today I am and will use them again if ever needed.
12/19/2025
The customer service that I received was excellent. Will definitely recommend ARS.
12/19/2025
Superb experience with ARS, great support to identify best system and then made it quick and within 24hrs we had our brand new HVAC in place with a spotless installation
12/19/2025
Technician was knowledgeable and accommodating. He had to help me remove drywall in front of my heat pump. If I need further assistance I would go with ARS again based off his performance.
12/19/2025
Imran Aslam did a thorough analysis of my furnace to include the dampers where the problem was found. Most impressive was his vast knowledge of HVAC and willingness to share it and help lessen the problem. Best technician I’ve had in over 17 years in this house.
12/18/2025
Technician was knowledgeable
12/18/2025
Michael was very patient, knowledgeable, offered different payment suggestions, and a pleasure to work with.
Ken was knowledgeable and provided various options to help us with decision making. Both were great to work with.
12/17/2025
Mr. Salah Breskone did a fantastic job installing our new hot water heater. He worked non-stop to complete the job and hauled away our old unit & other residue. I strongly recommend him for any job involving plumbing or installation of hot water heaters, gas or electric. Thank you Mr. Breskone!
12/16/2025
Kyle was thorough and professional in completing a furnace and humidifier installation. He answered all our questions.
12/16/2025
Technician Ryland saved the day! Thank you.
12/16/2025
Nabeel and his trainee did an excellent job and we're very friendly.
12/15/2025
Very pleased with technician Ghulam Saber who completed a service call to repair a small leak in the hose/PVC piping coming from the base of our humidifier following the installation of a new a/c system in Sept. The leak was not detected until I turned the humidifier on the first week in Dec. Ghulam was thorough and very professional. He quickly isolated the leak and made the repair.
The service call and repair were waived since the problem was tied to the Sept a/c installation when the humidifier had to be removed. Thanks ARS!!
12/15/2025
The technician is very experienced and kind. He not only provided the maintenance check but also tell me the basic knowledge about how to check the system and the life span of the system! Good job done!
12/14/2025
ARS technicians (Prince and Patrick) arrived on time and worked methodically to correctly diagnose the problem. They were professional and friendly. They completed the main sewar line cleaning in about and hour. There were zero surprises and the quoted price was the price I paid. Would recommend.
12/12/2025
Amjad at ARS came and quickly diagnosed the problem and helped us find a solution. Great experience. Very kind and knowledgeable and took the time to explain. When we also needed a new unit, Michael helped walk us through the options and get exactly what we needed. Extremely impressed with his professionalism, knowledge, and easygoing, friendly approach. Made the whole process so much better than expected. It’s a testament to ARS that they have such great people on their team.
12/11/2025
Angel my tech was top notch, took his time, was courteous and professional
12/11/2025
The repairman was friendly, courteous and knowledgeable. He left the area clean.
12/10/2025
Amazing same day service on our water heater. Super friendly, fast, professional, and knowledgeable. Highly recommend!
12/09/2025
My thermostat started going wacky, turning on the A/C without calling for it. This happened several times over a month on a completely new heating system. The person taking the call got me a quick appointment for what was obviously a warranty issue. The technician (Kenny) came out, changed out the thermostat and that took care of it!
12/09/2025
Roger came by to correct an installation issue with my humidifier attached to my heat system. He did the job quickly and efficiently. Thanks for the follow up!
11/21/2024
James installed the thermostat for the heat pump system. He was courteous, professional and answered my questions patiently. Thanks
04/24/2024
Ryland is really nice, kind, and experienced. He almost instantly fixed our problem with his magic hands. Even for just a trip, others will charge a fee. He did it for free. This is the second time that ARS helped us out without a fee. We really appreciate.
01/26/2024
We had two technicians that were very clean, professional and very respectful!
02/21/2022
The service rep was very professional, and courteous. He preformed maintenance on my furnace quickly, and explained the results . I have used ARS for over 20 years, and their service has always been good.
07/16/2020
Quoted an unreasonable high price for services suggested. Decided to get additional quotes...average $500 cheaper shopping elsewhere...very disappointed.
06/01/2020
