ARS/Rescue Rooter Manassas Reviews (Page 1)
Crews arrived at beginning of time window so I didn't lose hours just waiting for them to arrive. Very efficient and explanatory. Respectful.
11/02/2025
Imran Aslam is an excellent tech. He is very informative . All around gentleman.
11/01/2025
The Technician Josh was excellent; he called prior to arrival; arriving early in the designated time (8-12), he inspected the water heater system, drained the tank, recovered his floor cover and equipment and completed the job within 30-40 minutes. He was courteous and represented ARS well. I opened up one of our assigned parking spaces to ease the trouble of searching for one which contributed to reduction of time on site. Thank you ARS and Josh for giving me back a portion of my day to accomplish other task.
11/01/2025
From start to finish the team at ARS was great. Robert helped guide us through the finance options and answered even after hours. Justin did a great job with the installation. All work done neatly, sealed well on the outside and tested thoroughly. Thanks to all!
10/31/2025
James was terrific.
10/31/2025
Very knowledgeable gentleman. Answered all the questions we had. He was also very professional.
10/31/2025
The technician James is top notch. I could not ask for better.
10/31/2025
Excellent work! They were very thorough and meticulous to ensure my new HVAC system was installed properly and safely. I love having central AC and heat in my house!
10/30/2025
Service performed was an HVAC Tuneup. My technician was Tramaine S. He was kind, polite, and performed the service efficiently.
10/30/2025
Although he was unavoidably detained, Suleiman was fabulous.
10/29/2025
Jamie, did a great job explaining everything and assisting me to make the best choice to meet my needs.
10/29/2025
Amjad did a system inspection/tune-up and was outstanding. Very smart, knowledgeable, friendly, and took time to explain the components of the entire HVAC system, what needs attention, and why.
10/29/2025
Angel was awesome.
10/29/2025
Tom and Donnie did an excellent job. They were a pleasure to work with.
10/28/2025
Carlos and Eric did a wonderful, neat, and caring job installing my new furnace - arriving on time and working efficiently. They went the extra mile to ensure my overall setup was even better/more effective than before. Casey and the manager Mark, along with Bryan, were very helpful and patient, and answered my questions/addressed my requests until my satisfaction. They worked late and ensured the work was scheduled for the very next day. I'm warm/toasty, and very happy. Thank you to the whole team!!
10/28/2025
Great fast service
10/28/2025
Excellent in all areas. Answered all my questions and were great at exploring options/next steps
10/28/2025
Excellent service!!!!
10/27/2025
Very professional team of installers
Meticulous completing all task and left the work site better than the found it
10/27/2025
Excellent furnace service and professionalism from tech RB.
10/27/2025
Kenneth was really professional and knowledgeable.
10/27/2025
Technician answered all questions, great customer service.
10/27/2025
The service technicians were prompt, courteous, cleaned after themselves, and performed their tasks professionally.
10/26/2025
Great Job, Robert. Thank you.
s
09/17/2025
Mr. Joshua, made sure my water pressure was good. And checked everything, I asked of him checked my pressure in my Master Bathroom, fixed my facet so the water could come out properly.
Joshua, was very kind and made sure he explained everything to me that he was doing. I would like for Joshua, to come back during the Summer, months to replace some items for me that we discussed.
I also appreciate the male agent who called from ARS, this morning for keeping me updated. Superb Customer Service!
Thank you all very much!!!!
09/13/2024
Good customer service! Technician was prompt, courteous and knowledgeable. However, prices are absolutely outrageous. Not competitive pricing. A piece broke during the visit; however, I was charged for the piece and cost of labor.
03/03/2024
Very quick service, less than 10 minutes, and hope the system check was thoroughly assessed. Overall very responsive!!
11/02/2023
Thank you ARS Rescue Rooter and our tech George for doing our inspection! He was so great! Friendly and professional 👍 Hope he does our next inspection when spring time comes around! 👍
*Update* 10/24/2025 - Quinton Keyhea our tech that came out to inspect our HVAC did a great job! Thank you Quintin! Hope you come back!
08/28/2023
Tray answered all my questions and was very professional and knowledgeable.
07/24/2023
On 10/29/25 the ARS rep Ghulam was professional, pleasant, knowledgeable and efficient. His actions were 5 STARS. As to the company, I would give 3 STARS because I asked for an 8-12 block of time and they came in the afternoon. Additionally, I asked for Danny or George but received neither. Requesting people is a particular problem with ARS. It is difficult to figure out why....
03/21/2023
Roger was on time, friendly and very professional. Provided some helpful tops too. Thank you!
12/05/2022
Melvin Martin HVAC service technician visited and performed a great service on our heating system.
Was both professional and friendly. He did a great job. Well done
10/18/2022
Exceptional competent technician
09/29/2022
