ARS/Rescue Rooter Manassas Reviews (Page 3)
Technician was on time and very professional. Ryland was very candid and honest. I appreciate you Ryland! Duly appreciated!
11/15/2025
The two workers were neat and polite. They wore protection for my floors. As they tried to snake a shower drain, they could not get through. Then they tried to video the main pipe & their camera was only set-up for a 3” pipe. So they couldn’t do that in our 58 year-old house. They told me that I owed them nothing. I appreciate their honesty & they enhanced the reputation of ARS.
11/15/2025
He listened, told me helpful tips, was courteous, and prompt. Thank you.
11/12/2025
Dylan was professional and neat. His work is excellent.
11/12/2025
Prompt service and knowledgeable technicians.
11/12/2025
Great company!
11/11/2025
The technician was a great person and explain what I needed to fix
11/11/2025
Semi-annual service call. Identified 2 issues and repaired them right away.
11/09/2025
My Technician, Ray was very efficient, professional, and knowledgeable about what was the cause of our furnace not producing heat. We are blessed to have had him.
11/09/2025
Very professional and friendly technician and he arrived on time.
11/08/2025
Nabeel is best technician. He is very kind and very good person.
11/07/2025
The technician was very helpful and knowledgeable.
11/06/2025
The technician did a good job
11/05/2025
Quinton is a solid professional. Performed maintenance tune-up and advised critical component replacement. ARS has been awesome with maintaining my HVAC system since purchase in 2019.
11/04/2025
Crews arrived at beginning of time window so I didn't lose hours just waiting for them to arrive. Very efficient and explanatory. Respectful.
11/02/2025
Imran Aslam is an excellent tech. He is very informative . All around gentleman.
11/01/2025
The Technician Josh was excellent; he called prior to arrival; arriving early in the designated time (8-12), he inspected the water heater system, drained the tank, recovered his floor cover and equipment and completed the job within 30-40 minutes. He was courteous and represented ARS well. I opened up one of our assigned parking spaces to ease the trouble of searching for one which contributed to reduction of time on site. Thank you ARS and Josh for giving me back a portion of my day to accomplish other task.
11/01/2025
James was terrific.
10/31/2025
Very knowledgeable gentleman. Answered all the questions we had. He was also very professional.
10/31/2025
The technician James is top notch. I could not ask for better.
10/31/2025
Great Job, Robert. Thank you.
s
09/17/2025
ARS did an excellent job with our annual heating system check. Our technician, Scott, was very competent and conscientious. Also, he was very pleasant and friendly. A totally satisfying experience.
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04/29/2025
Mr. Joshua, made sure my water pressure was good. And checked everything, I asked of him checked my pressure in my Master Bathroom, fixed my facet so the water could come out properly.
Joshua, was very kind and made sure he explained everything to me that he was doing. I would like for Joshua, to come back during the Summer, months to replace some items for me that we discussed.
I also appreciate the male agent who called from ARS, this morning for keeping me updated. Superb Customer Service!
Thank you all very much!!!!
09/13/2024
Raevon has great customer service and very professional
03/13/2024
Roger was on time, friendly and very professional. Provided some helpful tops too. Thank you!
12/05/2022
Melvin Martin HVAC service technician visited and performed a great service on our heating system.
Was both professional and friendly. He did a great job. Well done
10/18/2022
11/6/25
Sully just left my home for our bi-annual check-up and what another very great experience with ARS! Super polite and very educational with his findings. I'd welcome Sully back in my home anytime...maybe he'll be back fir my Spring maintenace check ;) Now bring a 20+ year client of ARS for my home, and 10+ years for my small business...ARS has maintained their standards for the highest level of customer service possible. Highly recommended and thanks again, Sully! Good man.
Darryl Eadi
03/27/24
Mr. Robert Van Pelt just left my home from my spring preventative maintenance service. And when I say that he was one of the most polite, professional, respectful, honest and fully transparent techs that I've met, it would be truth. A really, really strong asset with Robert for the ARS team, yes. He took extra steps that after 20 years of being and ARS customer, that no others took. Please extend recognition to him, as it very much so, makes a difference to every ARS customers he works with. Good man, Robert. I hope to work with you again, and know that I'll request you if it can work out!
05/31/24
Jose Renderos installed my new water heater, sump pump and pressure valve, and the experience was as top-shelf as the prior visit below. Talk about knowing that I'm in good/great hands with him (and his partner who was with him)! From his first message letting me know he's on the way and will be right on time, to protecting his shoes while entering my home, to discussing all the work to be done, to the installations and the checkpoints to keep me up to date, to the walk thru and full education post-install and answering all my questions and then closing up, there was nothing that I would change in any way at all. I hope to be able to work with Jose again!!!
04/16/24
Had ARS out again today to take a look at my 11+ yr old hot water heater that I've been very remiss on flushing and maintaining it properly. I had the opportunity to have Jose Renderos come onsite to inspect and assess. Very professional, an obvious expert in his field, very respectful and also very educational in the process of walking me through not only my hot water heater, but all of my plumbing servicing my home. This man is wrlcome in my home anytime I have ANY plumbing related matters!!! Thank you ARS.
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Had another great service call w ARS. Issue was identified in minutes and then rapidly assessed and resolved by Mr Scott Jojokian. Thank you!!!
Another GREAT experience with ARS, specifically with Alex Kazeitchev! His level of expertise and his keen ability to convey it to me was second to none. Super respectful AND educational in every step of the process. I knew I was in very great hands with him. P.S. Mr. Bennett, please know what a rock-star and asset you have in place w Alex...
All I can say is that Mr. Dakota Drain was one of the best ARS technicians I've had onsite in the past 15+ years that I've been with ARS. Thank you for all of the professionalism AND expertise, Dakota!
05/05/2020
Great service! Honest and professional! I have been using their services por moee than10 years and I am very happy with them.
04/17/2020
