ARS/Rescue Rooter Manassas Reviews (Page 2)
We had an HVAC system installed by George and Brandon. A hot water heater installed Josh. Everyone was very polite and professional. Work was done very efficiently, they left the home as clean as they found it and were able to describe in detail what needed to be done as they were installing it. I would highly recommend their services for your HVAC and plumbing needs.
10/24/2025
ARS technicians who installed my HVAC system were superb. I'm very satisfied with ARS/Rescue Rooter. I will use them again.
10/24/2025
Matt did a great job today educating us on water issues in our home!
10/23/2025
Very professional and informative
10/22/2025
Technician performed winter checks. He was very experienced and thorough. ARS has some good people.
10/21/2025
My furnace filter was changed, the entire furnace was inspected and found ready for winter. Very good job by Jose Fuentes Rodriguez…he advised me to become a member to get discounts on future service. I would like to have him return for my next service!
10/20/2025
Raevon provided a fast, thorough furnace inspection and ensured my furnace was good as new before leaving. Very affordable service!
10/20/2025
Excellent service
Really nice, respectful, and professional technician
10/20/2025
Added circulation pump valving to make hot water available instantly.
10/20/2025
The technician Kyle showed up promptly for a check-up, helped explain what he found, and gave me suggestions for what I should do and potential costs if I didn't care for my Heat Pump and HVAC unit!
10/20/2025
Tony, the technician, who provided the service was excellent!
10/18/2025
The technician was great
10/18/2025
The technician replaced the fan subunit. Knew exactly how to do it and within 30 minutes, he was done.
10/17/2025
Amjad did a great job with my HVAC wiring repair and thermostat install. I appreciate the guidance on what was happening with no power to my thermostat. I thought my thermostat was bad but instead it was the defective wiring. Thanks much.
10/17/2025
Tommy Burrill did an amazing job installing our water heater in a very cramped crawl space. He went above and beyond the call of duty ensuring that we had a water heater that was not damaged (the first two water heaters delivered by Lowe’s were damaged and thanks to Tommy’s thoroughness he identified the damage during inspection before installing. We highly recommend ARS and Tommy.
10/17/2025
The technician was very polite and explained everything thoroughly I really enjoyed and appreciated his expertise
10/16/2025
Technician who came out was very professional explained to me what he checked and what minor issues were. Being unfamiliar with winter maintenance, I had a lot of questions and was very pleased with the time technician took to explain the humidifier, settings, etc.
10/16/2025
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Very professional, courteous, and didn't try to upsale. Fixed my issue and I'm very grateful to be using my kitchen sink again!!
10/15/2025
Mathew was very personable, professional, and proficient. Because of him, I will call your company for future assistance
08/24/2025
Apptment was 8-12 and arrived at 2pm. Not very good. Would have canceled except had prepaid service.
04/02/2025
Service tech Esteban was very professional and friendly. ARS provides excellent customer service.
10/21/2024
We had ARC Heating and AC come out and inspection of our system . Kyle Key and Shawn Griffin were the Technician that came out . They both was prompt, polite and efficient . I They took time to explain what they were checking and why . I would recommend them . I would give Kyle and Shawn 10. They both were were professional Thanks
07/30/2024
The techs did a great job getting my unit running again.
Thank you Mr. Danny for prompt timing, service and professional service.
10/20: Thank you Destine for prompt professional service. ARS never disappoint when I need service and getting g the warranty maintenance package is worth rhe investment.
07/26/2023
I would to take the time to say Roger is awesome, he's a pleasant technician with wonderful demeanor, great man ARS.
04/20/2023
Our technician, Antoine Jones, was very professional and courteous. He did a thorough job.
11/02/2022
Semi annual service was as good as I expected it to be having worked with ARS over the years.
09/19/2022
Good service performance.
09/15/2022
ARS just installed a new heat pump today after servicing our last one for 11 years. The installers were efficient, tidy, and very nice. The new system is up and running.
08/11/2020
Our experience with ARS has generally been good for more than 25 years. Recently, however, issues have exposed deficiencies in the scheduling of technicians by ARS. Today we were re-scheduled for an 8 am to noon service window after we had to cancel service a couple weeks ago because the technician missed the window then. The technician arrived after 3 pm today. Fortunately, we had no conflicting commitments. Once here, we were impressed as usual with the competent service provided by your technician, James. He installed a new scrubber system for our unit.
05/08/2020
Scott J. is an amazing technician. He’s honest and thorough. I know I’m ready for winter. Thank you so much for your professionalism and care.
04/03/2020
Estoban showed up as scheduled carried out the servicing of the exterior and interior units as appropriate, discussed his findings w/me, exchanging magnitude and and care of the equipment and departed as scheduled'
03/11/2020
As a single father, my children and I want to express our appreciation for the work that went into the install of the furnace. Robin and Isaiah were excellent by demonstrating a high level of professionalism. My family felt we were in good hands right from the beginning. You were very courteous and respectful of our house. You were very pleasant and very competent. We really appreciate how smoothly this process went and would love for you to accept our most sincere appreciation for a great job well done. Thank you kindly!
07/19/2018
