ARS/Rescue Rooter Manassas Reviews (Page 2)
ARS tech rep was nice, knowledgeable, and helpful. He fixed my AC problem.
04/17/2026
Marcos was great! Really appreciate him taking the time to educate me on what he was accomplishing and what he found.
04/17/2026
Very prompt, reliable services. Courteous and professional staff and technician. No surprises. I have confidence in ARS’s ability, performance and honesty. Greatly appreciated. Strongly recommended.
Service: HVAC pre-season check up
04/17/2026
Technicians were professional displayed ID, knowledgeable and courteous.
04/17/2026
Great, efficient, and friendly service! James was incredibly kind and really went above and beyond!
04/16/2026
Top notch service! They were able to come out same day and they were very communicative! Technician was very knowledgable and helpful! Thank you so much and we’re so glad we gave you guys a call!
04/16/2026
Excellent serviceman . Prompt response good knowledge
04/16/2026
Very nice company people are really nice!! Nice work.
04/15/2026
The technician is super friendly and very knowledgeable about my situation and taught me a lot on how to care about my unit.
04/15/2026
Marvin was very courteous and knowledgeable.
04/14/2026
Kyle and Lamont, the technicians were great. Did a thorough check. Helped educate me in proper maintenance. Very professional, friendly, and knowledgeable about their job. I appreciated their honesty and help. I hope they are the ones that do all of my future maintenance checks in the future. ARS installed my HVAC system 12 years ago and has done all maintenance checks since. Though all experiences have been good, Kyle and his trainee, Lamont, were THE BEST!
04/14/2026
Great service and answered all my questions in a very professional manner.
04/14/2026
Kudos ARS for Kyle Key! I really appreciated having Kyle explain everything to me during the service and providing me recommendations. Kyle actually made me feel like a valued ARS customer! Thanks Kyle!
04/12/2026
Brandon was a great technician. He was very knowledgeable and very thorough. Would definitely recommend this company to everyone.
04/11/2026
The technician that came to my house was Brandon Brock. He did an amazing job. Thank you, Brandon.
04/11/2026
ARS provided excellent customer service installing replacing and installing my new AC
04/11/2026
A good deal, and professional technician.
04/11/2026
Technician were very knowledgeable and helpful to explain.
04/10/2026
This company has been outstanding so far.
04/06/2026
Tommy Burrill is the only plumber who knew how to maintain our whole house water treatment system. Everyone else acted like our system was unheard of and couldn’t be maintained. Tommy knew my system and who to contact when an issue came up while working on it. All those other companies were either ignorant or just trying to sell me their systems. I highly recommend Tommy and ARS.
04/06/2026
Tray was excellent. Explained everything that he did. Very courteous and respectful of our home. Thank you.
04/06/2026
Very thorough inspection. Technician was extremely informative and honest.
04/05/2026
Amjad was very friendly, courteous, and most of all knowledgeable in his trade! Thank you for a job well done.! We plan to continue our service with ARS.
04/04/2026
Prince my technician was prompt and started work immediately. He told me what he planned to do and kept me informed of his progress. Thank you for great customer service for my water heater
04/04/2026
homeadvisor
I requested a $49 a/c tune up and finish payment $707. It seems that our refrigeration was 1.2 when it needed to be at 10. Nehemiah our tech was very thorough. However every-time we have to call ARS we end up paying more. It seems is a pattern with them. This a/c unit is only 5 years old. I am concerned if the tech gets commission if they sell a product. Another thing we have warranty for parts and labor and this was not covered. Don’t know what else to add.
01/19/2026
Good service excellent serviceman
11/04/2025
Ethan very pleasant and competent. As usual a nice experience with ARS.
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04/29/2025
My system was very old, I knew it should be replaced soon ARC, came in and did an outstanding job.
07/13/2024
My technician was very professional, clean cut, and respectful of our home and in performing his work. The Tech always cleaned up after himself and was a wealth of knowledge. All in all it was a job well done!
01/19/2024
Tray was wonderful! He communicated effortlessly with husband who happens to be Deaf. He was thorough and for the first time in a long time I didn’t feel taken advantage of OR being faced with upselling. Tray was honest and informative. Thank you Tray!!!
04/14/2023
Annual maintenance under a service contract
10/04/2022
